Quality Used Engines Avis 261

WORST EXPERENCE EVER... This company took an order for a 2015 motor (with 53K miles "they said") for $7900+ and they sent a 2011 motor that might be worth $2500 that we have no idea of miles or anything on the history... It looks as if it has sat in a junk yard for a few years. They did nothing to resolve the mistake, just told me I ordered it wrong.. basically committed fraud in my opinion... BUYER BEWARE THEY ARE CROOKS...

They ripped me off. Chris bowman

I recently buy a engine from these guys and happens that engine have a bad cylinder call back so I can get a replacement with another engine when I talk to them they say my warranty was a boy and blah blah blah. but they offered me 3 years warranty when I purchase the engine the salesman told me if anything wrong with the engine that they will replaced itimmediately. please do not buy anything from these guys they are bunch of scumbags. I spent over $2,200 for a bad engine and they don't want to keep their word. there is no honesty or Integrity and this company please do not buy anything

Like every single review about this company don’t buy from these people! My mechanic ordered an engine for my 91 MR2 from them, it was supposed to have 61k miles on the motor but they weren’t smart enough to remove the timing belt cover sticker which says it was last changed at 205k miles and the whole engine had a mess of RTV silicone! I hope this company gets shutdown very soon. I hope anybody affiliated with this company has infinite insomnia

I would give them a zero, if that was an option!!!!! DO NOT BUY ANYTHING FROM THEM!!!!!! The engine I got was a piece of crap that was just as bad as the blown engine I took out of my other vehicle. They refuse to stand behind their product!!!

I don't know how these people sleep at night, I made a purchase and cancelled my order the engine was never even in stock like they claimed it was ,never got a shipping number after several days but they charged me a $325 -25%"restock"fee .they don't tell you about the cancellation fee, But I was probably better off canceling and losing that money than I would have been to wait on their junk motor to show up and spend thousands more putting the motor in and taking it out just to send it back because it is junk only for them not to honor the warranty ect....when I told them I wanted to cancel the manager yelled at me and hung up 😂 this place is a joke they are nothing but a bunch of con artist and scammers they go to the junkyard in find just any old motor and send it to you if you have ordered from this place cancel now! it will save you thousands,they take advantage of hard-working people lie to them ,send them junk that is worse than what they already have ,Hell is gonna be hot 🔥 for these folks,sad way to make a living...

BEWARE OF THIS BUISNESS THEY ARE LIARS AND THIEFS.
My son and I bought bought an engine from them 4.7 Toyota Sequoia 8-17-20 that came with parts and labor warranty. Today 03/02/21after several call from my son i called and the first representative rite away told me he just canceled my warranty because i just installed the engine and i told him he is a liar I want to talk his supervisor now continued with his broken eastern accent to tell me there is nothing i can do now. finally transferred me to a phone that rang about 6 times and hung up. I called back and a lady answered same accent her name was Cindy and asked for invoice number which I provided and she told me also there is no warranty for my engine problems. She transferred me to the same supervisor dead end 6 rings no answer. i found that if u look up your invoice number you can find where the engine was bought and sent from. DO NOT USE THIS BUISNESS AT ALL I WANT THEM SUED AND MY REFUND AND WILL NOT STOP HERE.

I ordered a 2011 6.7 Diesel engine for over 8000.00 around November 23 and was promised 7-10 day delivery. After two weeks I called and was told they were running it through tests to insure quality. They meant 7-10 business days! I received the engine December 23. It was installed December 28, 2020 only to find three cylinders not firing. When I called they advised me to pay for a compression check and they would “try to push a warranty through.” When I asked about the tests they did they said they don’t provide those results! (BTW.. did I mention the engine I received was drop shipped from another state and was never in their shop to be tested in the first place!!??) After that was done and I called for my warranty I was transferred to the warranty supervisor. I left numerous messages and he NEVER returned any of the calls. I tried to speak to someone else but was either transferred immediately and then disconnected or just disconnected as soon as I started talking. It is now March 2, 2021. I had to purchase another engine elsewhere and pay for another install. I have a total of 23000.00 in this endeavor and there junk engine and my core still sitting in my driveway. I can’t even get an answer to get rid of it and won’t for fear that’s when they’ll ask for it back for the warranty. They have been sued under various names and I will be adding my name to that list. They are a horrible business to deal with and the attorney general should work to shut these guys down for good!! STAY AS FAR AWAY FROM THEM AS POSSIBLE!!!! I GAVE THEM 1 STAR BECAUSE IT WOULDN’T LET ME GIVE THEM ZERO!!

Ordered an engine on 1/20/21 and spoke with the manager John beforehand stating we needed the delivery company to provide a lift gate to get it off the truck. When the engine showed up on 2/5/21, the company had nothing to get it off the truck. We asked for it to be re-delivered with something to get it off the truck and that was scheduled for 2/10/21. When it did not show up we called and called getting the run around until we were told it was returned and a refund for 75% was being processed. After calling numerous people; Dale, Austin, Scott, Lisa, and John, we found out that it had been authorized for return on 2/9/21 by some company called Intermountain Auto Recycling. Yet when we argued to get at least the full refund they claimed that the re-delivery was attempted on 2/10/21 and it was turned away do to the driver not having an electric power jack. So they stole a 25% restock fee from us after not delivering it and processing an unauthorized return a day before it supposedly tried to re-deliver.

DO NOT BUY AN ENGINE FROM "QUALITY USED ENGINES" they are junk! I have 2 issues with this company.
First, they say it has 87k miles but it looks more like 250k with no paper work on mileage. Second, they say that clean inspect, clean and run the engines which is a complete lie. My engine 4.7l Jeep GC has about 167k (broken rod bearing) under valve covers looks brand new and no rust spots on the outside of the engine. Engine that they sent me under the valve covers completely caked in sludge and almost rusted out on the bottom and just looks like junk. Mechanic said he wouldn't install because it wouldn't last long. So my review is that they don't sell you a cleaned and inspected engine and this company is garbage just like the engines they sell to innocent people. DO NOT BUY FROM "QUALITY USED ENGINES".

Review as of 2021 horrible service, extremely late shipping, bad engine, paid for a 54k miles engine but had 187k miles on engine, engine wasn’t even working when installed had to pay the mechanic almost 2k of labor. Quality engines say they have warranty on labor and engine but they lie because they won’t help you at all I got a refund 2 months later but they took 25% so basically spent 2k for labor and still don’t have a vehicle they did not pay for labor.... and they took 480$ from my refund so I spent almost 3k for nothing and they got 480$ for nothing 100% scam this is a 2021 review so this is updated and recently please guys I promise you this is 100% a scam beware and stay away look at their ratings it’s 1 star their reviews on website are fake I would give no stars if possible

No stars if I could. Horrible customer service.... NEVER I REPEAT NEVER ORDER ANYTHING FORM THEM .... scam scam scam.

11/16/20 I signed the invoice to complete the purchase of the engine. 12/15/20 I receive the engine. 12/18/20 I find the timing belt has been replaced and installed incorrectly. I used my bore scope and clearly see valve damage. I contacted the company and left a message with invoice number and contact information and my concern about the engine. One week later no response at all. I remove the heads to determine if they are salvageable. The heads turn out to be garbage. I email the company on 12/26/20. I contact a manger 12/28/20 in the afternoon. I get treated like it is my fault I was sent a bad engine. He asks for photos of the valve damage I send them to him. 12/31/20 I contact the manager and am told there will be a decision on 1/4/21. 1/4/21 I contact the manager after 2 attempts and am told they can not help me because the heads have been removed from the engine. I am told I was supposed to have installed a bad engine in my car and have it towed to a repair shop so the repair shop could tell them the engine is bad. In 27 years of being a mechanic in this business I have NEVER dealt with a company as fraudulent as this one. It is a shame places like this are in business. They are the reason this industry gets a bad name. I hope this helps someone from making the mistake I made of ordering an engine from this place. The woman who answered the phone and told me the engine had been compression tested was friendly.

DO NOT USE THIS COMPANY NO MATTER HOW MUCH YOU THINK IT WILL SAVE YOU... If there were negative stars there would not be enough of them to give. This company is seriously fraud all day every day. I bought an engine back in September took over a month to finally receive the engine the engine they sent me will not go in my car, even checked with the dealership on more than one occasion. I have a Rav4 they sent me a older Scion engine. They refuse to take it back, they keep sending me to a supervisor that never answers the phone even after leaving 10 voicemails in a week. When I did finally talk to him after a few weeks he told me my car could be modified to use the engine they sent. I am a single mom on a budget and they want me to use the wrong engine that i Did NOT order by changing things in my car !!!. It is now almost Christmas and I still don't have my car back because I have to finish paying off the mechanic for the other engine I had to buy and I still can't get my money back or get them to come get the engine. The whole company is a LIE! Save yourself right now by going elsewhere!

BE CAREFUL WITH THIS CONPANIA THEY ARE SCAMMERS

Stay away from this company as they incompetent and have zero customer service. Better to spend a little extra money and deal with engine firm that will provide you with you pay for instead of using this joke of a company.

Has anyone been able to sue these guys? I've been scammed over 12000 dollars. We need to get a group lawsuit going.

I purchased a engine on the 23 of September. It wasn't posted until the 28th . I tried numerous times to get shipping information but got the run around . The information given was to another guys purchase . A guy named George in tacoma .
I tried calling and was hung up on 6 times .no one would answer the questions or give me a email response. I've tried everything to get my order and finally asked for my money back . No response and my money has not been put back on my account .
I have no other choice but to hire my attorneys to go after my money . Its costing me more money now .
I highly recommed another choice as these guys are crooks . Shady business .
These people can't even call back .so I'm off to my attorney office ..
I'll sue them for my time off and attornies time and costs .
Don't buy from these guys unless you can afford to give your money away .

DO NOT TRUST THIS COMPANY!!!! We spent $4500 on an Audi engine that is basically junk. The timing chain, camshaft, and crankshaft all needs replaced (estimated cost of $5000) When I originally filled the warranty claim with Scott it was to be covered and they were going to send a replacement engine. After 5 months of phone calls no replacement was sent and now I’m told it’s not covered😡😤 The customer service is horrible, that’s when you can actually get a hold of anyone to talk to. My experience was lie after lie after lie!!!

The absolute WORST customer service. Their little man said things to me over the phone I can't even repeat here, but let's just say he wouldn't DARE say these things to my face. That's right - a "professional" company sent the WRONG engine I needed and argued with my mechanic that they sent the right one. Then, they took forever to finally pick up their WRONG engine (without any notice), then they only refunded LESS than HALF what was owed. COMPLETE FRAUDS....