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RAC Car Insurance Avis 

20 846
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Having reviewed a substantial set of quotes from car insurance companies. RAC offered the best combination of cover- not the least expensive, but the one I felt most comfortable with. I have insure... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Already with RAC insurance, got a new quote for another year. Accepted quote. Was told documents would be emailed and posted. I prefer to speak to an operator as opposed to going online. They say it’... Voir plus

Noté 5 sur 5 étoiles

Car insurance renewal came through in good time - not too early so it gets lost among myriad other emails. Quote / price was good - competitive and cheaper than the previous year. Very simple renewa... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Very easy to purchase car insurance. However, only 3 stars at the moment because you never know how good an insurance broker is until you need to make a claim……and, of course, we don’t intend to nee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. aussi dans
  3. Agence d'assurance
  4. Assurance auto

Écrit par l'entreprise

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(20 846)

12 000 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Very happy with the service we have…

Very happy with the service we have recieved so far!

3 octobre 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Good Service

At aged 90 I find the price sensible and renewal straight forward. Would have liked renewal quote a full month before.

1 octobre 2026
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Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Straightforward

Straightforward and easy to get everything I needed cover for plus extras
Good price

16 octobre 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles

First impressions

Lady l spoke to was very open and honest. Not scripted.

1 octobre 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 3 sur 5 étoiles

Well a can’t give a review because a…

Well a can’t give a review because a haven’t used them yet hopefully a don’t need to call them but it’s more for a back up just in case you never know

24 novembre 2025
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Réponse de RAC Car Insurance

Hi John,

Thank you for taking the time to leave us a review! We’re pleased to hear you’ve chosen us for peace of mind should you ever need us. We hope you won’t need to make a claim, but if you do, we’ll be here to help. Thank you for choosing us!

Vicky

Noté 5 sur 5 étoiles

Great to be paying £32 a month as it…

Great to be paying £32 a month as it used to be.

2 septembre 2026
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Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Go service

Easy and simple to renew, no hassle whatsoever.

19 octobre 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Great customer service.

Great customer service.

8 septembre 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Smooth switch

Used U Switch and the whole process having selected RAC went extremely smoothly.

29 septembre 2026
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Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles

Car insurance

It’s reassuring to get your car insurance with a reputable company

19 octobre 2026
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Réponse de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Noté 4 sur 5 étoiles

As I try to renew

As I try to renew the price was a little steep and it was when I went to leave that the price was adjusted to a more favourable one.

21 octobre 2026
Noté 5 sur 5 étoiles
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

I am happy with customer services and…

I am happy with customer services and communication in particular

21 octobre 2026
Logo de RAC Car Insurance

Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Noté 2 sur 5 étoiles

I was overcharged because of an admin error

I was quoted a price, filled in all the details and paid. When I received the policy there was a mistake on it in that it didn't show the details of an SP30. I can only assume that this information was deleted when I was redirected back to tick a box that I had inadvertently missed. Perhaps I should have re-entred all the information on that page but I am 100% sure I originally gave this information. When I called to correct the mistake I had to pay a further £62.77 to make the change or pay £25 to cancel the policy. This is completely unacceptable.

17 septembre 2026
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Réponse de RAC Car Insurance

Hi Julie,

We’re sorry to hear you’re unhappy with your experience and understand your frustration regarding the additional cost to amend your policy.

Your policy is set up based on the information provided in your quote, and we’re unable to remove details from the quote that you have entered. At the point of sale, we ask customers to carefully check all the information provided to ensure their policy details are correct. We also make customers aware of the applicable arrangement fee should they wish to cancel their policy.

We will be in touch.

Vicky

L’expérience Trustpilot

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