Have been with the RAC for a few years now and always find them competitive & VFM. Their website is easy to navigate and the "my RAC" gives great information, handy tips and opportunities to save & m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Service is Excellent Recently (April) had to call RAC out to my car, service was excellent. Decided to try an... Voir plus
L'entreprise a répondu
My car insurance had gone up so went to look around for a different provider. The RAC was a really good price, offering more options as standard than some other insurers. I haven’t had any issues with... Voir plus
L'entreprise a répondu
RAC Online gave me the best Quote on Money Supermarket. The online webpage for accepting the quote and taking out the policy were very easy to navigate and the whole thing was completed without any pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Coordonnées de contact
Royaume-Uni
- rac.co.uk/insurance
4,4
Excellent
18 k avis
Demande des avis aux clients
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Received competitive quote
Received competitive quote - renewed via website - very easy.
18 juillet 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Avoid if you don’t want add ons
You can’t speak to anyone, just chat. The RAC app doesn’t work with RAC Insurance. Too many add ons. Aviva who I was with last year which included RAC Breakdowns were brilliant and you could talk to a human. Not impressed !!!
7 août 2026
Avis spontané
Réponse de RAC Car Insurance
Hi Rico,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. We understand how important it is to be able to access support when you need it, and we appreciate your comments regarding communication options and your experience with the app and additional products.
We’d like the opportunity to look into your concerns further and provide any assistance we can. Please email your policy details to socialresponders@bglgroup.co.uk and our team will be happy to review this for you.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Increased premium by £80 without any…
Increased premium by £80 without any claim or change of circumstances ie no points or convictions or where car is stored?
30 juillet 2026
Réponse de RAC Car Insurance
Hi Paul,
Thank you for sharing your feedback. We understand your concerns regarding the increase in your premium, especially when there have been no changes to your circumstances or claims. Premiums can be affected by a range of factors, including changes in the wider insurance market and the cost of providing cover.
We appreciate you taking the time to share your experience, and we will take your comments on board as we continue to review and improve our service.
Many thanks,
Kirsty
You offered me free breakdown insurance…
You offered me free breakdown insurance if i renewed, but as i allready have it , you should be giving me a refund instead of trying to SELL me another one
5 août 2026
Réponse de RAC Car Insurance
Hi Nigel,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you were unable to benefit from the breakdown cover offer. We aim to provide the most competitive quotes available to us for your car insurance and ensure all available options are presented clearly.
The free breakdown cover offer is not provided by us directly and has no bearing over the quote we provided for your renewal; it is an offer from the RAC breakdown membership team for customers who do not already hold their breakdown cover. We appreciate that this may not have been beneficial in your circumstances, and we're sorry for any disappointment caused.
Thank you for sharing your feedback.
Vicky
easy to do on line !
30 juillet 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Sorry but my daughter bought my…
Sorry but my daughter bought my insurance online. She doesn't live with me.
31 juillet 2026
Réponse de RAC Car Insurance
Hi,
Thank you for your review and feedback. We completely understand, and we hope the online process went smoothly with your daughter's help. We'll be in touch to see if there's anything you need assistance with or if you have any questions about your policy. Our team is always happy to help if there's anything you need.
Many thanks,
Kirsty
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Good and clear.
30 juillet 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
You can never tell how good an…
You can never tell how good an insurance company are until you make a claim and then all will be revealed
3 juillet 2026
Brilliant cover
Bought through Compare the Market, very competitive price, very easy to use website for RAC, would recommend to family and friends
5 août 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent communication
Excellent communication, a clear understanding of all my details, and a very simple process to complete
30 juillet 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Quick and easy though it was not…
Quick and easy though it was not obvious how to get through to a human being to check whether a change in condition impacted the insurance.
4 août 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
There were no problems quote from RAC…
There were no problems quote from RAC so I changed
back from the AA
30 juillet 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Better price than my renewal
31 juillet 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Great cover at a great price
30 juillet 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Bad experience
30 juillet 2026
Réponse de RAC Car Insurance
Hi
Thank you for taking the time to leave us a review.
We’re sorry to hear that you had a bad experience and apologise for any inconvenience or disappointment caused. We take customer feedback seriously and will be in touch to look into your concerns further.
Tahara
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