Rainier Overseas Movers Avis 89

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently worked with Rainier Overseas Movers for an international move from the U.S. to China, and I’m very grateful for how smoothly everything came together. From the beginning, Doug and the t... Voir plus

Noté 5 sur 5 étoiles

If you're planning an international move, stop searching and call Don Arroyo at Rainier Overseas. My wife and I just completed a relocation from New York to Athens, Greece, and the experience was as... Voir plus

Noté 5 sur 5 étoiles

Moving 8000 miles from home was a scary endeavour. Don and his team at Rainier made this component a dream. Super communication, very transparent, no surprises or drama. With this being our first in... Voir plus

Noté 4 sur 5 étoiles

Overall it was a good experience. Our items were packed and stored for two months and then shipped overseas. It arrived a day earlier than expected. All the paperwork was handled by the movers, which... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage

Écrit par l'entreprise

Since 1979, Rainier Overseas has moved well over 50,000 families to their new homes throughout the globe. Our nationwide network of movers, serving virtually every metropolitan area in the country, are expert packers and all have a long history of successfully servicing the particular needs of our international shipments.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 1 sur 5 étoiles

Huge price increase

Unfortunately, we had a terrible experience with Rainier Overseas Shipping for our move from California to Italy. Based on their in-person survey of our storage garage, I was given an estimate of $5,900. They picked up our belongings on January 2nd, without requiring any money up front. Over the course of the next two months I sent several requests for an invoice, but was always told it would be sent soon. Meanwhile, the items were taken to Houston. When I did finally receive an invoice, I was shocked that it was for $10,600. (I had added a guitar post-survey, which I had fully disclosed, and was told the price difference would be “minimal”.) I contacted Rainier, and they lowered the price to $8,900 as a show of good faith. Since my belongings were in Houston, and I was now in Italy, I had no choice but to pay it. Our shipment was delivered at the end of May. Moving is stressful enough. Due to the poor communication and the huge increase in costs, I definitely cannot recommend Rainier Overseas Shipping.

26 mai 2025
Avis spontané
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Réponse : Rainier Overseas Movers

Dear Monica,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear that your experience with Rainier did not meet your expectations.

We sincerely regret the stress and frustration this situation caused. While it is never our intention to surprise a customer with unexpected charges, international shipping involves many moving parts, including final volume/weight confirmation after packing, routing logistics, and any changes to the original shipment, which can all impact final costs. That said, we understand how upsetting it can be when estimates change, and we always strive to communicate clearly throughout the process.

In your case, we acknowledge that there were delays in providing your final invoice, and we apologize for the inconvenience. When concerns were raised, we did work to significantly reduce the cost from the revised rate as a gesture of goodwill. However, we recognize this did not resolve the frustration you experienced.

We value all feedback as it helps us improve, and we are taking this matter seriously to ensure better communication and transparency moving forward.

If you’d be open to discussing your experience further, we’d welcome the opportunity. Please feel free to contact us directly.

Sincerely,
Rainier Overseas Movers, Inc

Noté 5 sur 5 étoiles

Rainier International move from USA to Paraguay

We used Rainier Overseas Moving to transport our household effects from Florida to Paraguay.
From start to finish it was a great process mainly because of Don Arroyo - who was our liaison from start to finish.
Having moved before we knew that it was important to obtain several quotes but it was clear that Don's knowledge of the complexities of an international move made a key difference.
Rainier wasn't the most inexpensive quote (nor were they the most expensive!) - but we firmly believe you get what you pay for.
Our move was organized within a few days and the pick up went super smoothly. Don was a support 100% of the time and made sure we were kept in the loop on shipping times etc.
With an international move you have a large number of moving parts as your household effects may be handed off from one vendor to another. Normally this would be very nerve-racking but Rainier has such a good set of vendors that this was not an issue.

Suffice to say everything was delivered safely into the house in Paraguay.

Having moved a number of times both domestically and internationally I can say that this was the easiest and least worrying of all our moves.

I would 100% use Rainier again and they have our highest recommendation.

Sincere thanks to Don and all the team

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Three moves with Rainier and Doug Wiviott!

Worked with Doug on three separate shipments to France, one from Texas and two from New York. All went well - moving, packing was very smooth. Communication with Doug all along the way. I would do it again but three containers are probably enough.
Thanks so much Doug and Rainier!

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Move from Sweden to USA

Rainier Overseas Movers were the coordinators for the US part of our move from Sweden. The have been super helpful with customs and the company they used for the last leg, Apex, were amazing. Eveything arrived intact and looked just like it did when I had packed it back home.

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Great communication, excellent service

22 juillet 2024
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for your feedback! - Rainier Management

Noté 5 sur 5 étoiles

Professional, helpful and responsive

I was in contact with Don Arroyo for my move from Toronto to Berlin. Don was incredibly considerate and helpful, flexible and empathic to the needs of a move, and always responsive and available to answer every question I had. He provided the best tips regarding storing my luggage in a way that would eliminate costs. Further, Rainier’s insurance options are among the best that movers provide. Rainier’s website is full of resources for those making cross border moves, and you can really tell from all their touch points that they want to help. While I did not ultimately proceed with Rainier due to the logistics of my move, I hold them in high regard because they operate with good faith, transparency and are clearly very experienced with cross-border moves.

27 janvier 2025
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for the kind words and feedback! Best wishes in Germany. - Rainier Management

Noté 5 sur 5 étoiles

Great moving experience

We used Rainier Overseas Movers for our move from California to Spain in 2023. Both Rainier and Gosselin, the company they used in Belgium for the last leg shipment, did an impeccable job. I highly recommend them.

31 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

It was our first overseas move

It was our first overseas move and we needed help. We had several pieces of furniture and several dozen boxes full of irreplaceable personal heirlooms and mementos that needed to get from Northern Italy to New York. We weren't sure Rainier was the right choice since they're based in the US and move a lot of expats overseas – in the opposite direction. But Don and Danise were awesome from day one. They clearly explained their quote and costs, stepped us through insurance and logistics, and connected us with awesome professional movers in Italy. They kept us updated, including through the brief dockworkers' strike in Oct. 2024. All of our things got here safely and on time. When we went looking for freight forwarding companies, we got quotes from 8 different groups – US based, Italy-based and global – and Rainier made a good impression right from the beginning. They were the clearest and the most thorough in responding to our amateur first-timer questions. (One of the top global logistics companies on earth, Kuehne+Nagel, told us they weren't even in the business of shipping personal goods anymore.) Rainier is really good at what they do, and I'd recommend them 100% to any family with stuff to send OR ship back from overseas.

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

International Move from NM USA to Scotland.

From the initial contact to delivery of my items in Scotland, Don helped me every step of the way. He helped with the process, the timing schedule, updates and coordination with the delivery in the UK. The items were packed well, and the coordination with the UK delivery was excellent. The UK team was even able to do a split delivery with some of my items going into temporary storage and some being delivered directly to my home at no extra charge. I highly reccomend Rainier Overseas Movers and would certainly use their services again.

7 mars 2024
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for the kind feedback. Best wishes in Scotland - Rainier Management

Noté 5 sur 5 étoiles

Experienced and Friendly

My wife and I needed to ship a container to our new home and Chile. We’d never shipped a container before so we were a little uneasy about the process. However, Don and his team walked us through our options and our belongings are now safe inside of our new home. We highly recommend Rainier Overseas Movers! Will most certainly call Don next time!

1 août 2024
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for the feedback and kind words. Don will be here for your next move!

Noté 5 sur 5 étoiles

Chicago to UK

After searching for months to find the best shipping company for our international move, I finally came across Rainier and they were nothing but outstanding. Chuck Crosslin took care of all the details and both teams either end were extremely thorough, punctual and took great care of our belongings. We ended up having a lot more in our shipment compared to our initial quote and Chuck ensured that the price remained as close to our quote as possible. They also stored our shipment for several weeks in the UK as we couldn’t move into our house straight away. They made the process completely stress free and had no hidden costs like some other companies. 100% would recommend.

18 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

New England to Crete Greece

We used Rainier Overseas Movers to move from New England to Crete Greece. They were clear in communications as well as expectations. The hand off to the local moving company Gosselin in Belgium, was perfection. We will always recommend these companies to anyone making a big move! Thank you very much 😁

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

These guys can handle delicate moves!

All the professionals at every step of the process were very helpful and skilled. I had a particularly touchy situation due to needing to move a very large number of delicate musical items. Everything was very well wrapped, packed, and transported. High marks to this company!

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Truly Exceeded Expectations

Rainier exceeded my expectations in performing my move. From start to finish, they handled all the physical logistics – packing, boxing, loading, unloading – as well as all paperwork that I didn't have to do expressly myself.

The quality of the packing and the security of shipment was perfect. I have a large ceramics collection, and not a single item was even cracked.

The ease, speed, and security of the process was impeccable, and I -absolutely- recommend their services.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Relocation from US to UK:

Relocation from US to UK:
Rainier Overseas took care of my shipment from the Bay Area to UK, in all the process went flawlessly, largely thanks to my representative Chuck Crosslin.

Chuck walked me through the process, from quotation, packing, shipping, customs clearance and delivery. He was always prompt and helpful with his responses, and on top of the process from start to finish!

I have no hesitation in endorsing Rainier Overseas and Chuck Crosslin. I would not hesitate to use them again

22 mai 2024
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for the kind feedback. Wishing you the best in the UK! - Rainier Management

Noté 5 sur 5 étoiles

Thanks to Rainier Overseas Movers for a perfect US to France move.

Thanks to Rainier Overseas Movers, Inc., in Washington State USA for a perfect door-to-door move from Gig Harbor, Washington, to Brittany, France!
From my initial contact with Dave to staging our shipment to pick-up to containerization to customs and duty on both ends to final delivery in Europe by the pros at Gosselin Groups, everything went like clockwork. There was absolutely no evidence of even the slightest damage to our shipment.
Best of all - the total time door-to-door shipment from Washington State to our house in France was accomplished in 6 weeks. And the bill was precisely what Dave had quoted me, not one penny more.
We couldn't have asked for better service. Our satisfaction level is 10 out of 10.

15 mai 2024
Avis spontané
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Réponse : Rainier Overseas Movers

Thank you for the great feedback. Best wishes in France!

Noté 5 sur 5 étoiles

Move from USA to Spain

I used Rainier Overseas (and their fantastic agent Chuck Crosslin) for my move from the US to Spain. I truly appreciated Chuck's professionalism, honesty and reliability. The whole process starting with the packing crew (very efficient and friendly), their agent/partner in the EU (helpful and communicative) to the delivery crew (on-time and very organized) was seamless and stress-free AND the price stayed true to the initial estimate. I would contact Chuck at Rainer Overseas in a heartbeat should I ever need to move again and of course I recommend Chuck to my friends and family. Thank you Chuck for making this a great experience!!

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Positive and helpful!

Don and Danise made our move from Seattle to Iceland as easy as an international move could be. It was worth every penny to have their positivity and guidance through the whole process. I highly recommend Rainier Overseas Movers!

23 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service and performance.

We use Rainier to relocate from the US to Ireland.
Communication with Mark from Rainier was good throughout the process, starting from getting the quote, ironing out the details, coordinating the packing and shipping, and finally shipping from Europe to our house in Ireland.
Not only did they do a truly fantastic job, but they also did it at the best price we were offered.
Highly recommended.

22 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Rainier Overseas Movers

I had the pleasure of working with Rainier Overseas Movers, specifically Chuck Crosslin and his outstanding team, for our move from Kansas to Italy, and I couldn't be more impressed. From start to finish, their service was exemplary.

One of the standout aspects of our experience was the invaluable advice they provided. Chuck and his team offered insights that undoubtedly helped us avoid potential pitfalls throughout the process. Their expertise was evident, and it gave us great peace of mind knowing we had professionals guiding us every step of the way.

Even when we encountered a change of plans on our end, Rainier Overseas Movers demonstrated incredible flexibility. They pivoted seamlessly, accommodating our needs without any fuss. Moreover, their offer of long-term storage at a reasonable rate was a lifesaver, providing us with the flexibility we needed during a transitional period.

When it came to the actual move, every member of the team was consummately professional. From packing our belongings to delivery, their attention to detail was evident. I'm thrilled to report that not a single item was damaged during transport, a testament to their meticulous handling and care.

Another commendable aspect was their timeliness. Rainier Overseas Movers delivered on their promises, ensuring that our belongings arrived promptly and in pristine condition.

Overall, I cannot recommend Rainier Overseas Movers highly enough. Chuck Crosslin and his team are true professionals who go above and beyond to provide top-notch service. If you're looking for a reliable and efficient moving company, look no further than Rainier Overseas Movers. They made our international relocation a smooth and stress-free experience, and for that, we're incredibly grateful.

6 mars 2024
Avis spontané

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