The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be thei... Voir plus
L'entreprise a répondu
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The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be thei... Voir plus
L'entreprise a répondu
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... Voir plus
L'entreprise a répondu
Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no pena... Voir plus
L'entreprise a répondu
The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be pl... Voir plus
L'entreprise a répondu
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, Etats-Unis
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Easy to sign up, fast transfer of money (no need to verify like other sites which use push-pull money)

Réponse de Raisin U.S.
Good luck collecting your funds out to an external account. They make it so hard. People work for the company are incompetent; switching my external account (due to closure) was nightmarish. So much of my time was wasted on repeating myself.

Réponse de Raisin U.S.

Réponse de Raisin U.S.
I was connected to a customer service representative almost immediately. He was a native English speaker, was very courteous and helpful. All of my questions were answered to my satisfaction.

Réponse de Raisin U.S.
Representative quite knowledgeable, and was able to answer my question within 60 seconds. Great experience!

Réponse de Raisin U.S.
I WASN'T LEFT ON HOLD FOR ETERNITY. ALL MY QUESTIONS WERE ANSWERED. THE REP WAS VERY POLITE AND UNDERSTANDABLE...THAT WAS REFRESHING.

Réponse de Raisin U.S.
Frankly, what made my experience great was the guidance provided by Connor, the man at the end of the help desk. My challenges were all due to my lack of knowledge. The site turns out to be easy to use. Raisin is a service provider between a number of banks and individual customers. Money deposited with Raisin takes 2 business days to get into a bank and another 2 days to withdraw.

Réponse de Raisin U.S.
I had a frustrating experience with this service. My account was locked after a failed transfer, and I was asked to re-verify my identity. The issue is that they only accept U.S.-based ID documents, and I don’t have a U.S. driver’s license or state ID.
I tried using my passport and visa, but that wasn’t accepted, so I’m now unable to access my account or funds without documents I simply don’t have.
Support was responsive, but the requirements are very restrictive and not clearly flexible for non–U.S. ID holders. I wish this limitation had been made clearer upfront before I signed up and deposited money.
Overall, the platform feels difficult to use if you’re not already fully documented with U.S. identification.It almost feels like I don't have agency over my own money.

Réponse de Raisin U.S.
The company serves as an effective aggregator of financial information relative to savings and cd accounts- it further serves as a gateway for actually opening accounts when you find a rate/term that you like- recommend this platform

Réponse de Raisin U.S.
Very easy seamless transaction. Everything should be this easy.A+

Réponse de Raisin U.S.
Raisin is an outstanding company that offers excellent financial opportunities, and operates easily and efficiently. Highly recommended.

Réponse de Raisin U.S.
It was all good so far. Sign up because of the bonuses offered. We will see how that goes.

Réponse de Raisin U.S.
Raisin provides numerous online financial institutions with above average interest rates on one convenient website.

Réponse de Raisin U.S.
Phone answered quickly by pleasant and competent person who quickly understood my issues and solved them.

Réponse de Raisin U.S.
The Raisin platform has enabled me to spread my investments across many banks all under one website. Utilizing a mix of CD’s and high yield savings accounts, I have been able to maximize earnings, while enjoying easy transfers between banks and accounts.

Réponse de Raisin U.S.
The representative I talked to handled the conversation very well, but Raisin's website is not clear or easy to navigate. I did not know they would be holding my money for a week, for that reason I will be moving my money out of Raisin.

Réponse de Raisin U.S.
The website was pretty easy to navigate and displayed plenty of products to choose from. I appreciate having the cash account for ease of moving funds around to the different products...thanks for that! I would like to use the mobile app also, but am reluctant to download it as the reviews are so poor. Perhaps you could put some resources into improving that? Regardless, I will continue to use Raisin for my CD investments going forward.
One suggestion: I would like the ability to set up beneficiaries for my whole Raisin account, rather than to have to send a new request in for each individual product I purchase, which in these volatile times I find I must do even more often! I assume it may have to do with the fact that the products could be with different financial institutions, but even if it could be something I could change through the website, rather than having to send a request in would help. Having to reenter all the beneficiary details every time is quite burdensome. Thanks.

Réponse de Raisin U.S.
An entire group of Raisin associates pitched in to help me after my externally linked account was compromised. Very, very dedicated staff!

Réponse de Raisin U.S.
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