The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be thei... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... Voir plus
L'entreprise a répondu
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.
Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no pena... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Coordonnées de contact
New York, Etats-Unis
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,4
Excellent
903 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Raisin U.S.
Thank you for your five star review!
Every time I’ve called I get an…
Every time I’ve called I get an intelligent person ready to help.
I appreciate that!
3 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that you consistently connect with knowledgeable support when you call! We appreciate you taking the time to share your positive experience.
Customer service is the best they are…
Customer service is the best they are so helpful and make you feel great knowing your funds are safe with Raisin. I just invested 50k but i plan on investing more in a few days. They have some of the best rates and knowing your funds are safe is great.
9 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that our customer service team was so helpful! It's great to know you feel secure with your investment and appreciate our rates. Thank you for your positive feedback; we appreciate you sharing your experience.
Excellent customer service with…
Excellent customer service with Anastasia from the UK! She was phenomenal, helped me every step of the way with the process of using your platform. She is so knowledgeable, kind and patient. I would highly recommend anyone to look into Raisin for their high yield savings and CD options. I’m a very satisfied customer. Thank you again Anastasia!
23 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received. It's great to know that our team member's knowledge and patience were so helpful to you. Thank you for recommending our platform!
Customer Service response and…
Customer Service response and communication while updating linked account information was prompt, with clear and professional communication. Completed the required support in a timely manner.
23 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that our support team provided prompt, clear, and professional communication while updating your linked account information. We appreciate you acknowledging our team's timely support. Thank you for your positive feedback!
Your website is difficult to navigate.
17 février 2026
Avis spontané
Réponse de Raisin U.S.
We appreciate your feedback and will work to improve our website's navigation.
I had a typo in the email I registered…
I had a typo in the email I registered with, and was very frustrated. Customer service was excellent in helping me correct the situation. Minimal wait time to reach a real person for help.
23 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that our customer service team was able to quickly resolve the email typo issue for you. We appreciate you taking the time to share your positive experience!
The Raisin platform is extremely easy…
The Raisin platform is extremely easy to use, even for a tech illeterate.
24 février 2026
Avis spontané
Réponse de Raisin U.S.
We're happy to hear that our platform is easy to use. We appreciate your feedback and are glad you're having a great experience!
Already received withdrawal sooner than…
Already received withdrawal sooner than cs said it would but they responded.
19 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for your five-star review! We’re delighted to hear that you received your withdrawal even sooner than expected. While our customer service team always aims to provide accurate timeframes, it’s great when we’re able to exceed them.
We also appreciate you noting that our team responded, providing timely support is very important to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly value your support!
Great website
Great website. Easy to use. It is quick to move money from one bank to another based on who has the highest interest rates.
19 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for your fantastic review! We’re so glad to hear that you find the website easy to use and that transferring money between banks is quick and convenient. Making it simple for you to move funds and take advantage of the best interest rates is exactly what we aim to do.
We truly appreciate you taking the time to share your experience and for trusting us to help manage your banking needs. If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Great high interest savings
This place offer several options for investing cash that you do not want to tie up long term and you want FDIC coverage. It’s easy to invest , deposit or withdraw in two days.
20 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for your thoughtful five-star review! We’re glad to hear that you value the flexibility we offer for investing cash without long-term commitments. Providing secure options that keep your funds accessible is a top priority for us.
It’s also great to know that you find investing, depositing, and withdrawing funds easy and efficient. We strive to make the entire process smooth and timely for our customers. We truly appreciate your feedback and your trust in us!
Managing several CDs and savings accounts in one place
I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates on the status of my accounts. Customer service support has been very good. I highly recommend raisin.com to anyone.
19 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you appreciate being able to browse a variety of CDs and savings accounts with competitive rates all in one place. Making it simple to compare options, open accounts, and manage deposits and withdrawals is exactly what we strive to deliver.
It’s also wonderful to know that our email updates and customer service support have met your expectations. Providing clear communication and reliable assistance is very important to us. We truly value your recommendation and your trust in Raisin. Thank you for being a part of our community!
The sign-in is very annoying
The sign-in is very annoying. It tells me a message has been sent to my phone with a code,but the first send NEVER works. Consequently, I have to wait out the first timer before requesting the code AGAIN. Then, when that works, it asks if I want my device remembered and I've ALWAYS clicked yes, but it shows up again on every log-in.
13 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced with the sign-in process.
We understand how inconvenient it is when the first verification code doesn’t come through and you’re required to wait before requesting another. That’s certainly not the experience we want for our customers. We also recognize how frustrating it must be to repeatedly select “remember this device” and still be prompted again at each login.
Your feedback is important, and we will share it with our technical team for review. In the meantime, we recommend ensuring your app or browser is updated to the latest version and that cookies are enabled if you’re logging in via web, as these factors can sometimes affect device recognition.
If you’re open to it, please reach out to our customer support team directly so we can look into your specific account and help resolve this as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.
Fast response on my request!
11 février 2026
Avis spontané
Réponse de Raisin U.S.
We’re so glad to hear you received a fast response to your request. Providing timely and helpful support is something we take great pride in. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us!
Uncertain why it's been over a week…
Uncertain why it's been over a week since I moved funds from savings to a higher interest CD and it's still pending.
20 février 2026
Avis spontané
Réponse de Raisin U.S.
We regret to learn about the delay in your funds transfer for the CD. We appreciate your patience and will look into this matter to determine the cause and resolve it.
Happy customer
It was very easy to set up. Have a variety of online banks to choose from, that fits individual needs. Keeps my savings safe. What I appreciate the most it informs when the interest rates goes up and down. I’ve saved a little nest egg especially with the interest rates being a little higher with the online bank
1 janvier 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the setup process easy and that the variety of online banking options helped you find the right fit for your needs. Making it simple to compare and choose accounts that align with individual financial goals is exactly what we strive for.
Congratulations on building your nest egg! We’re honored to be part of your savings journey and appreciate you taking the time to share your experience.
Réponse de Raisin U.S.
Thank you for your 5-star review! We’re so glad to hear that you find transfers easy. That’s exactly the experience we aim to provide. Making it simple and seamless to move your money is a key part of what we do.
We appreciate you taking the time to share your feedback and are grateful to have you with us!
Courteous and professional service
Courteous and professional service. representative was efficient and updated my account immediately over the phone. It is a pleasure doing business with raisin
13 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for your kind 5-star review! We’re delighted to hear that you received courteous and professional service, and that our representative was able to assist you efficiently and update your account right away. Providing prompt, knowledgeable support is very important to us. It’s truly a pleasure doing business with customers like you. Thank you for choosing Raisin and for taking the time to share your experience!
Very efficient process
Very efficient process. Heard back in less than a day that the change of Beneficiary was complete
10 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you for your 5-star review! We’re pleased to hear that you found the process efficient and that your beneficiary update was completed so quickly. Providing timely confirmations and a smooth experience is very important to us. We truly appreciate you taking the time to share your feedback and thank you for choosing Raisin!
A Different Approach, Many Options & Smooth Saling
This Platform was new to me and intrigued me. I liked the many choices one has with so many financial institutions. Very competitive rates and the bonus promo's made it a no brainer. Once your funds are there, it's easy to have access to so many products. It's definitely worth investigating.
16 février 2026
Avis spontané
Réponse de Raisin U.S.
Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that you found the platform intriguing and appreciated the wide range of financial institutions and competitive rates available. Providing meaningful choices along with attractive promotions so our customers can make confident, informed decisions is exactly what we aim to do.
It’s great to know you’re enjoying the ease of access to multiple products once your funds are in place. We truly appreciate your recommendation and thank you for choosing Raisin!
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