Ordered a cricket kit for my son on 23 April. Hadn't heard anything by 29 April so called Ram only to find out that when I ordered the kit, it wasn't actually in stock and wouldn't be with me until... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered some cricket balls, junior size. They sent me the wrong size by mistake and have ignored all 3 emails I've sent asking to sort out an exchange. What poor customer service and a bang average c... Voir plus
L'entreprise a répondu
Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years. I contacted customer servi... Voir plus
I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Having sold cricket balls, cricket training equipment and clothing for over 10 years, alongside our involvement in rugby, we have a passion for the sport and the experience to produce high quality products for all levels of teams. Supplying over 3000 schools, universities and clubs during this time, alongside individuals, we are able to offer incredible deals to keep you training to the highest level in both the on and off seasons.
Coordonnées de contact
2,1
Bas
150 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A minor and understandable error with…
A minor and understandable error with an order was met with excellent service to put the problem right.
These guys are great.
8 janvier 2019
Avis spontané
Quality stuff delivered really quickly!
28 décembre 2018
Avis spontané
Helpful advise and very pleased with…
Helpful advise and very pleased with service and product
18 décembre 2018
Avis spontané
Quick and helpful response when I had a…
Quick and helpful response when I had a query. Fast delivery, can't fault them. Thanks
18 décembre 2018
Avis spontané
Reliable and trustworthy
Always use RAM cricket. Main reasons are that usually everything required is in stock, it the best price around and they are dispatched extremely efficiently. Just an all round great experience. Thanks guys.
Gordon Mason
7 décembre 2018
Avis spontané
Excellent service
6 décembre 2018
Avis spontané
Very quick delivery
Very quick delivery. Plastic bats were of high quality
28 novembre 2018
Avis spontané
Bought targets for bowling practice and…
Bought targets for bowling practice and various balls. Not used in anger yet, but look to be good quality. Quick service.
5 novembre 2018
Avis spontané
Delivery 2 Days Late
Equipment seems decent enough, but delivery was 2 days later than stated.
31 juillet 2018
Avis spontané
Réponse de Ramcricket.co.uk
Hi Gareth
I have looked into this and I can see your order was placed with us on Monday morning. We advertise a 1-2 working day delivery service so your items should have been delivered by the Wednesday. Due to the Parcelforce driver being involved in an accident on the Wednesday, they were not able to deliver your parcel and I I explained this after chasing it up for you.The items then arrived on the Thursday which I believe was in time for your holiday.
These are unusual circumstances and I apologise if it caused you an inconvenience.
I hope you enjoy the items.
Kind Regards
Kate
Great Company
Good product at reasonable prices. Dispatched quickly with good communication. I’m very pleased with the service.
27 juillet 2018
Avis spontané
Used before and will use again
Used before and will use again. Great prices for what I needed. Fast delivery.
23 juillet 2018
Avis spontané
Swift delivery and items were as…
Swift delivery and items were as expected.
13 juillet 2018
Avis spontané
Products a sometimes great and sometimes not
Products a sometimes great and other times break easily e.g. I bought a catching mit that had to be sent back after a month. I bought a pair of fielding goals, had to be sent back because they arrived broken. The new set has now broken again (can’t be bothered to send back). But the fusion stumps have been great as well as the bags
13 juillet 2018
Avis spontané
Réponse de Ramcricket.co.uk
Hi Andy
Many thanks for your review. I can see you have placed a few orders with Ram Cricket over the last couple of years. Could you please make contact with me directly regarding the pop-up goals that you mentioned? My email is kate@ramcricket.co.uk. The last I can see they were ordered back in 2015 and we have since improved the product. I can also see that we sent you a replacement catching mitt when the first one that arrived was faulty.
I am sorry about these small issues but I hope you are pleased with both the products and service that you receive.
Kind Regards
Kate
First class service from RAM and happy…
First class service from RAM and happy to do business with them. Highly recommended and no hesitation in dealing with them again.
20 juin 2018
Avis spontané
County Cricket Stumps
The product was not as I would have expected paying top price for a set of county cricket stumps, never seen stumps with trunk marking standing out in a dark colour.
I can not fault the service I have received with Kate handling the problem in a professional manner.
I await for a replacement set to be delivered tomorrow as we are in the middle of a county 2nd XI match between Kent v Gloucestershire
We did not receive good comments from the umpires one of which is on the ECB panel of professional umpires
Hopefully all well that ends well and the problem is sorted tomorrow
19 juin 2018
Avis spontané
Réponse de Ramcricket.co.uk
Hi Malcolm,
Thanks for your review. Unfortunately it seems this set of stumps made it passed our strict quality control checks. A replacement set has been sent to arrive with you today.
Please accept my sincere apologies for any inconvenience this has caused you.
Thanks,
Kate
cricket balls!
Ordered cricket balls, got cricket balls! all arrived very quickly. Service as expected. No drama!
11 juin 2018
Avis spontané
great product and when I ordered twice…
great product and when I ordered twice the quantity I needed (I thought pack had 3 not 6 stumps) they were fine to take them back but so far kept them
5 juin 2018
Avis spontané
I placed what I thought was an order…
I placed what I thought was an order for 10 bats and somehow this turned into an order for 3 bats between the order screen and final payment. I realise I should have rechecked the order but something seems to be wrong with the site as it happened again when I went to place a further order.
29 mai 2018
Avis spontané
Réponse de Ramcricket.co.uk
Hello Martin,
Thanks for the review and I am sorry that you had some trouble with the website. I can see you ordered two sizes in the crazy cricket bats - can you please send me an email to kate@ramcricket.co.uk and let me know which product it is happening with so that I can try and fix the issue? I have just tried adding a quantity of each size to my basket on our website and the quantities have not changed. We have not had this reported by any other customers either so I would like to get it sorted.
Thanks
Kate
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.