Having now used this company for some time, I must say the service is beyond excellent. They deliver next day from across the country and much quicker than our local supplier. Had one little problem (... Voir plus
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Lisez les avis des autres
Brilliant company, fantastic range of well balanced meats which are perfect for my dogs. Love that I can collect my order locally which saves on postage fees. I had an issue recently (my fault) and it... Voir plus
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So helpful and friendly as usual. The staff explained other ways of purchasing products that saved me money. Also explained the slight subtleties of bone content that I hadn't realised. Great advice w... Voir plus
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Raw Dog Food Company is fantastic, the staff always go above and beyond to meet customer needs and getting my orders prepared especially when I've left things to the last minute! Their knowledge abo... Voir plus
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À propos de l'entreprise
À propos de Raw Dog Food Company Ltd
Écrit par l'entreprise
Raw Dog Food Company is your destination for all your dog (and cat's) raw feeding needs.
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Coordonnées de contact
Unit 3 Beech Ave, Taverham, , NR8 6HW, Norwich, Royaume-Uni
- 01603 869707
- info@rawdogfoodcompany.co.uk
- rawdogfoodcompany.co.uk
4,6
Excellent
278 avis
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Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
It's great to hear that you are happy with the quality of our trusted product ranges.
Thank you for your feedback!
Raw Dog Food Company Team
Great shop
Shop has great choice of products. I ordered a mixed box for our 3 dogs and they seem to love their meals.
Delivery was very quick and tracked even for us in Scotland. Will definitely go back for more food and treats
12 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you are happy with our variety of quality ranges, and that our products suit the raw feeding needs of your dogs!
It's great that you find our trusted Nationwide delivery to Scotland reliable, consistent, that the notifications and communications are convenient, and that your order arrives promptly.
Our raw ranges are complimented by a fantastic selection of natural, wholesome treats, from gently air dried, all meat to frozen treats, there's no doubt something tasty your dogs will also love!
Thank you once again for your valued feedback and entrusting Raw Dog Food Company.
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
Our team places customer service at the heart of all we do! We're a genuine, friendly and knowledgeable team who enjoy supporting customers and their healthy, happy dogs!
Thank you for entrusting Raw Dog Food Company!
Raw Dog Food Company Tean
Very grateful for the Raw Dog Food…
Very grateful for the Raw Dog Food Company! Won't feed my dog anything else. The team are helpful, friendly and reliable. Great customer support.
Highly recommended.
4 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our team so friendly, helpful and reliable! Delivering genuine customer service and exceeding the needs of our valued customers is at the heart of what we do!
Our quality raw ranges suit all budgets and feeding needs, and truly showcase the best in raw feeding. Look out for the many new ranges arriving soon, giving you more variety and choice or healthy, happy dogs!
Thank you for recommending us to others and for entrusting Raw Dog Food Company for your dog's raw favourites!
Warm regards,
Raw Dog Food Company Team
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're sp pleased that you are happy with the efficient service we provide. Ordering your dog's raw food should be easy, convenient, offering prompt timing and communication.
We value your feedback, and thank you for entrusting Raw Dog Food Company for your dog's raw feeding needs!
Great choice and service.
The choice is great, so many brands to choose from.
We live in the south west and delivery is always prompt and tracked, travels well.
Helpful with queries we had on what was best for our westie.
27 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our trusted Nationwide delivery prompt, reliable and packaged to a high standard. Our frozen orders travel far and wide, and we invest great time, energy and expense to ensure reliable and consistent transportation of your order to your door.
Our quality raw ranges suit all budgets and feeding needs, and we're so happy that your Westie loves their raw and is healthy and happy!
Thank you for valued feedback, and for entrusting Raw Dog Food Company for your Westie's raw favourites!
Warm regards,
Raw Dog Food Company Team
Fabulous company
Fabulous company. Brilliant selection of foods. Convenient for me with click & collect. 5 stars 🌟
11 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positively fabulous review of Raw Dog Food Company!
"Fabulous" and "brilliant" are high accolades, and we're thrilled that you find our Click & Collect convenient, and that our quality ranges suit your dog's raw feeding needs perfectly!
Thank you for the 5 stars, and your valued, upbeat feedback has really put a huge collective smile on our faces!
We look forward to seeing you in-store again soon!
Raw Dog Food Company Team
Very impressed
Ordered the frozen sardines. They were delivered in good time and well packaged. I was very impressed with the size and quality of the sardines. The dogs love them 😋
7 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review!
We're thrilled that you are pleased with our packaging standards, delivery timeframe and the quality of our raw product ranges! We're so happy that your dog enjoyed our premium sardines!
Thanks once again for your valued feedback!
Raw Dog Food Company Team
Fantastic quality of food and excellent…
Fantastic quality of food and excellent service. You will never find a better company to look after the customer and all their furry friends.
24 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We genuinely prioritise and value the needs of our customers and their furry friends! We're thrilled that you find our quality raw ranges fantastic and that our customer service is excellent.
Thank you so much for your kind words, and for entrusting Raw Dog Food Company for your dog's raw feeding needs!
Warm regards,
Raw Dog Food Company Team
Prompt delivery in a reasonable time…
Prompt delivery in a reasonable time slot, food packaged well and still frozen, good selection of products
31 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our Nationwide delivery prompt, and delivered at a time suitable to for you. We really pride ourselves on the time, energy and investment we extend towards our trusted, quality packaging for your orders, and are so pleased to know that your order arrives intact.
Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Raw Dog Food Company Team
A great range of products at very…
A great range of products at very competitive prices. Great service, always willing to help with short notice orders and collections
17 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our ranges are competitively priced. Our quality raw dog food suits a range of budgets and feeding needs.
Providing great customer service is at the heart of all we do! We're a genuinely friendly team who enjoy delivering great service in both word and action. And we're always happy to assist so that you receive your collection or delivery orders when you need them!
Thank you once again for your valued feedback!
raw Dog Food Company team
Quick,easy and simple to order
Quick,easy and simple to order. Delivery date of your choice
5 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
It's great that you have highlighted two important factors when entrusting us for your dog's raw feeding needs - seamless ordering and delivery.
We pride ourselves on ease of ordering, and crucially the convenience of our Nationwide delivery service, as you get to select your preferred delivery date.
We appreciate you taking the time to share your valued feedback!
Raw Dog Food Company Team
Excellent delivery service
Customer for 6+ years. Easy to use website, fabulous choice of meats, delivery is quick, great packaging, drivers respectful of property. Highly recommend 👍
3 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company, and for entrusting us for over 6 years for your dog's raw feeding needs!
We're thrilled that during the years you have entrusted us you find our website easy to use, and that we offer a great variety of brands and products to suit.
Thank you for highlighting our unique Nationwide delivery service where you get to choose your preferred delivery date. Our quality packaging standards and quick, convenient delivery are two important cornerstones of all that we do, supported by a reliable and respectful trusted courier provider.
Thank you once again for your valued feedback!
Warm regards,
Raw Dog Food Company Team
Jasper was very helpful
Jasper was very helpful, he carried my order to the car without me asking and was was very polite
5 juin 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company, especially for highlighting the customer service you received from our colleague, Jasper at our Norwich Retail and Click & Collect store.
We're really enjoy receiving reviews when a team member is mentioned by name! Our team is not only approachable and knowledgeable, but most importantly genuine, considerate and helpful! You can't pretend that - it's truly what we value in people and in the service standards of our Company!
Thank you once again for highlighting the excellent customer service you received! And we look forward to serving you again soon!
Warm regards,
Raw Dog Food Company Team
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We love being described as "fantastic"! - we've got huge smiles on our faces for the kind praise! Also, the best praise from your dogs too, who love a delivery from Raw Dog Food Company!
It's awesome to know that we're the home of happy customers and happy dogs! What a win win start to our week!
Thank you once again for sharing such positivity, and for your valued feedback!
Warm regards,
Raw Dog Food Company Team
Great variety
Large selection of raw foods which is great as we have a very picky dog. Quick and efficient delivery. Very happy and we will be ordering again.
23 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for taking the time to share your positive review of Raw Dog Food Company!
It's great to hear that our variety of brands and products suit your fussy eater, which means a bowl licked clean! Now that sounds like a very happy dog, which no doubt gives you peace of mind!
We're thrilled that you find our Nationwide delivery service quick, efficient and reliable! We're happy that you're happy!
Thank you once again for your valued feedback, for recommending us and for entrusting Raw Dog Food Company for your dog's raw feeding needs!
Warm regards,
Raw Dog Food Company Team
Just bought
Just bought . Mixing 250 grams into 300 Millie’s wolf heart which is the best kibble going .
My male gsd loves the duck and tripe.
He took to it straight away . He seems to have gained some muscle he was 37 kg lean ( big gsd but very lean) now 39 after 2 months . Thumbs up
7 juin 2025
Avis spontané
Réponse de Raw Dog Food Company Ltd
Thank you for taking the time to leave a review!
It's great to hear that you are so pleased with the health and well-being of your GSD's! And a super choice with the duck and tripe mince, a lean protein minced with tripe, a nutrient dense, muscle meat. When feeding our dogs, it always gives peace of mind when we see our dogs not only enjoying their food, but also living the benefits!
Thank you for the thumbs up!
Raw Dog Food Company Team
Good quality dog food
overall am pleased with the speed of service and the quality of the products as well as the packaging when posted, which is designed to keep the meats at a safe temperature during transport. The only gripe I have is the lack of incentives for existing customers such as points or discounts on future orders, or even reduced postal charges for regular orders etc.
29 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for taking the time to leave a positive review of Raw Dog Food Company, and for the constructive, welcomed feedback!
Raw Dog Food Company is presently developing a unique loyalty program. We really appreciate your thoughts on incentivising customers who choose to entrust us for their dog's raw feeding needs.
We're thrilled that you are pleased with our customer service, product quality and the high packaging standards ensuring the safe delivery of your order. These are cornerstones of our business, and areas that we invest a great deal of time, energy and funds to ensure consistency, each and every time.
Thank you once again for the praise, but also, most importantly, recommending an area where we can be better!
Sincerely,
Raw Dog Food Company Team
Recommend this compsny
I have been using the company for quite a while. I am always happy with the quality of product. My dog is thriving on raw. I have always had great service. The orders are made up promptly & using the collection service I always receive e mail letting me know the orders are ready . All staff that I have met are very polite & friendly
29 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company, especially having entrusted us with your dog's raw feeding needs for quite some time!
We're thrilled that your dog is thriving on raw, that you are happy with our quality products and that the customer service you receive is friendly and polite.
Thank you for using our convenient Click & Collect service. We're pleased that your order is prepared promptly and that the collection notifications are helpful.
Thank you once again for your valued feedback.
Warm regards,
Raw Dog Food Company Team
Delivery date incorrect
Delivery date incorrect
Food arrived half defrosted and squishy ?
And said on box must be delivered today and it arrived the next day
So was sat out all night in 24 degrees Till the next morning doesn’t seem right for raw meat… maybe just unlucky with the hot weather
there is NO CUSTOMER SERVICE with this company !!!
Not happy at all
Tried to speak to them and just got fobbed off saying no date was selected when I ordered it which i disagree I selected a date in the future and they sent it a few days after I placed the order??
I don’t have any of those emails or missed calls chasing up my delivery date which your saying you did ??
Saying I’ve ignored your emails is crap I’ve responded every time
It’s more the point they sent it on a day I didn’t require it and it’s half defrosted when it arrived
29 mai 2025
Réponse de Raw Dog Food Company Ltd
Thank you for your comments, however, respectfully, there is a misunderstanding on your part.
Our and DPD records clearly show that your order was dispatched from our premises at -18 degrees, on May 29th at 3:37pm, and arrived at your home the next day, May 30th at 11:10am. Totalling 19.5 hours in transit.
It appears you have misunderstood the DPD label sticker on the box. The label instructs the driver to deliver “today”, meaning the delivery day, which for your order was May 30th.
Your order was packaged in a thermally lined box that retains the thermal integrity of your frozen goods. You have stated that your order arrived “half frozen”; we can only determine from this statement that your goods were still frozen and cold to the touch on receipt, and therefore are safe to be refrozen and fed to your dog. Please refer to our Terms & Conditions which define this.
Our previous email correspondence clearly shows that we have fairly and diligently communicated with you. At no stage have you been ignored; indeed, we have asked some reasonable and fair questions in our efforts to provide further support and understanding, however, you have chosen not to respond to these respectful requests.
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