I experienced problems with the delivery of my 'phone from Reboxed. However I can't fault the service received from the support team, particularly Rachelle, who chased the delivery and kept me informe... Voir plus
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Lisez les avis des autres
Had a genuinely great experience buying my S25. Had done my research so knew it was a good deal. Website is very clear on what you're getting. Product arrived quickly,as described & well packaged. To... Voir plus
L'entreprise a répondu
DO NOT SEND AN IPHONE IF ITS UNDER 80% BATTERY THEY CLASS IT AS FAULTY AND ALSO MAKE UP LIES THAT YOUR SCREEN IS DAMAGED WITH DEEP CRACKS EVEN WHEN YOU HAVE VIDEO EVIDENCE OF NO SUCH CRACKS. CURRENTLY... Voir plus
L'entreprise a répondu
I bought an S23 Ultra in excellent condition at a price lower than competitors Music Magpie and Backmarket. Out of these 3, Reboxed had the best opening experience. The phone itself looked like brand... Voir plus
À propos de l'entreprise
- Magasin de téléphonie mobile
- aussi dans
- Entreprise d'électronique
- Grossiste en accessoires électroniques
- Magasin d'électronique
- Ordinateur et accessoires
- Service de débloquage et de recyclage de téléphones
Écrit par l'entreprise
Reboxed® is a better more sustainable way to upgrade your tech
Coordonnées de contact
London, Royaume-Uni
- support@reboxed.co
- reboxed.co
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experince
Great experince
Phone came quickly and was very impressed eith condition, battery life also very good
No complaints at all

Réponse de Reboxed®
I've ordered a phone for my teenager…
I've ordered a phone for my teenager and we both are very happy with the service and a purchased item. Highly recommended.

Réponse de Reboxed®
Well priced phone …
Really nice phone at a realy nice price and so easy to order. Very good service guys

Réponse de Reboxed®
Excellent all-round
Reboxed was new to me and i have been very impressed by the experience. Ordered two reconditioned Pixel9a phones and both arrived swiftly and in superb (perfect?) condition.
The packaging is smart and solid, included some useful items and even some sweets! - a great touch, guys.

Réponse de Reboxed®
Excellent service
Excellent service, extremely happy with the products I've bought, have recommended to friends and family

Réponse de Reboxed®
Reboxed have done an amazing job…
Reboxed have done an amazing job assisting me with my purchases and customer service. Looking forward to buying my next phone with them again!

Réponse de Reboxed®
iPhone SE 3rd generation
I bought the iPhone SE 3rd generation after my 2nd gen was lost.
It came amazingly quickly with in 2 days of ordering on an evening. The phone was as new, no scratches or mark, a lightning lead was supplied as standard, I've had it over 2 months now and it's been faultless. The price was £150, more than 1/2 the price less than a new SE, I don't know how they can do it and guarantee the phone for 1 month free.
I also applaud their environmental ethos by planting 5 trees for every phone they sell and recycling perfectly good phones without adding to the mountains of E-waste just because many phone users throw away their phones for the latest superphone just to be fashionable.
If I could give Reboxed 10 0r more stars I happily would, It's a win for me, a win for them and a win for the environment.
Well done all @Reboxed - keep going - brilliant. 👍

Réponse de Reboxed®
Service was fast
Service was fast, efficient great value and problem free. I'd definitely recommend.
Delivery was quick communication was…
Delivery was quick communication was clear and was able to decline an order after l had decided to go for a different device,team replied on time and helpful throughout
What a great company
What a great company! Very pleased with my purchase!
What a brilliant site
What a brilliant site. So easy to use, the products I received have been amazing and just like new! The prices are so good too!
Thank you.
Perfect
It was a gift for my sis. It was perfect. I actually got the least grade which was “good” grade yet it looked like I got the highest grade. She loves it. Battery life and screen all good. No complaints at all
I’ve bought two phones from Reboxed…
I’ve bought two phones from Reboxed over the years. I’ll never buy another new phone again. The devices always arrive clean, boxed nicely and in the exact condition described. This is not the case from other resellers!!
Trusted and recommended
Arrived quickly, worked as advertised, good customer service, would recommend, thanks!
From start to finish - excellent
From the start of looking through the available items, it was easy to see clearly what was on offer and the quality of the item. I found the descriptions rich with detail and very accurate. I have ordered from reboxed once before and found it brilliant especially price and the speed of delivery so I had no hesitation to order again and again you did not disappoint.
Problem with product, excellent customer service/support
Although I had problems with a phone received from the company I was helped throughout my purchasing journey by a lady named Rachelle who helped every step of the way. She was informative, attentive and helped me through some difficulties and problems with my order. Although I was not happy with the final product, the service was excellent. Thank you Rachelle at Reboxed.

Réponse de Reboxed®
Breaking Consumer Rights Act 2015, i would avoid
Our order for a multiple business phones was returned back to the sender by royal mail, we contacted 3 weeks ago asking for an update on my order as it was showing as completed but we had not received it and reboxed got back to us and confirmed royal mail returned the parcel to sender and on the way back it was delivered to an incorrect address and not reboxed address. we have been left waiting for 3 weeks for a refund or reshipment and we are being forced to wait indefinitely for royal mail to compensate reboxed for an error made by royal mail, ive taken some legal aid and its confirmed the delay in refund is not lawful under CRA 2015 as the contract lied between royal mail and reboxed, so beware shopping with them if they are willing to break that lawful contract im not sure what else they would be willing to do.

Réponse de Reboxed®
After my last review on trust pilot
After my last review on trust pilot. The way I didn't receive the help I needed was not even worth a *. However I received an email from Rachelle. She helped me and sorted my quick return for my phone. So not all reboxed are useless. 10 out of 10 for Rachelle from support.
Great customer service very responsive…
Great customer service very responsive and sorted my issue quickly
iPhone 14 Pro 🎉
Thank you reboxed and your fantastic staff
After a minor problem with my order of 2 iPhones things were delt with very professionally and quickly by Rachelle a member of the support team
She quickly put my mind at ease and sorted the problem so quickly I didn’t have time to worry about my order I can’t thank her enough 👌
My order was delt with very quickly and when delivered the items 2 iPhone 14 Pro phones were in fantastic condition they were boxed and presented like brand new phones in perfect condition.
Along with charging lead a sim key opener and also a Smarty 80gb SIM card
Very impressive I will spread the word about Reboxed and will definitely use again thank you so much
Martin
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