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Be careful of the online pricing.
Stem and seatpost, priced at £139.99.
Which then changes tob£309.98 when clicked on.
I emailed regarding this, and was advised it was my own fault for using a mobile phone to access the site.
The issue is still going on today.
I can’t remember when I first saw an advert for the ShockStop pro endurance but either way, I didn’t think it would be as good as it was described on their website. After several months of contemplation, I purchased one for my gravel bike. Oh boy was I impressed. Every bike should have one. I love how you can tune it on the fly as well. Best addition to my bike.
The small magnetic plastic mudguard protector on my redshift suspension seat post I bought some 5 years ago got lost. I live in the UK and no dealers are available so I reached out to redshift in the USA to ask for a replacement. They couldn’t have been more helpful. It is a very small but important part of the seatpost. They were happy to send me the part from the USA for free. I only had to pay £4 postage. You could say it was hardly worth Redshift’s trouble to package the part and post it to me - but they did without hesitation. Excellent service from a reputable conpany. Many thanks.
Next level biking components and customer service. I have been using the kitchen sink handlebars, bag, suspension stem and suspension seat post for a few weeks now and it has totally enhanced my gravel/road experience! Comfortable, well designed and total value for money.
Fantastic products and their customer service is a breath of fresh air, quick and easy to deal with and sorted very quickly. I'm Very happy with this company and their products, highly recommended.
Great products and fast shipping. The company offers a 90 day trial period on their products. I definitely recommend them.
Outstanding customer service following an issue with my seat post. Response was immediate and came direct from one of the co-founders of the company. Despite the part being 2 years old and out of warranty, they offered to replace it off the bat- no quibble and no delay.
Not only do they sell great products, they also have exceptional service. Highly recommended.
I contacted Redshift before ordering the full Shockstop Suspension System and they were great, happy to answer my questions, and quick at responding. When I ordered the products they arrived very quickly, even during the COVID crisis. Once I got the items in hand I couldn't be happier, absolutely amazing build quality, easy to understand instructions and simple setup. The product has been great to use, and I look forward to getting out again on the system. 5/5 Great company, great product!
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