Red Umbrella Holidays Avis 

771
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de recherche de vols
  2. Agence de réservation de billets d'avion
  3. Agence de voyages
  4. Agrégateur de voyages

Écrit par l'entreprise

Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

771 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(771)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

When booking a flight with a young one…

When booking a flight with a young one side-by-side seats are imperative or adding a young child however pre-booking you don’t get side-by-side seats. You should not have to go up to the counter and wait to do this.

29 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.

We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.

Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with the full name of passenger's or ph # or e-mail address used at the time of reservation.

We appreciate your understanding and patience as we work towards a solution.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Kylie was so helpful until the end of…

Kylie was so helpful until the end of my trip. Thanks for the service.

21 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.

Your kind words motivate us to keep delivering excellent service.

Thank you, and we hope to see you again soon!"

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

This man helped me on May 7 and he…

This man helped me on May 7 and he helped me with all the requests I was making for my trip.

7 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for the review and feedback!

"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.

Looking forward to serving you again soon!"

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Damon

Damon,
05/30/2025

30 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

What an awesome piece of feedback!

Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Victor provided me great service…

Victor provided me great service getting my flight on May 6th, 2025. I am very satisfied with his service and friendly customer service.

6 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Shawn was very polite and helpful for…

Shawn was very polite and helpful for my experience

29 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.

Your kind words motivate us to keep delivering excellent service.

Thank you, and we hope to see you again soon!"

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Thank you for e ticket Anthony

Thank you for e ticket Anthony

29 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

ETHAN Very patient and helpful

28 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Listened to my needs and was very professionaly

Listened to my needs and was very helpful. He was very polite and professional. I would definitely ask for his service again.

28 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

Thank you for the review and feedback!

"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.

Looking forward to serving you again soon!"

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 4 sur 5 étoiles

Phone call was very helpfull

27 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

What an awesome piece of feedback!

Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Eddie was so very Awesome

26 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Eddie was very polite and thorough.

10 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Michelle she’s the best

Michelle she’s the best

23 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Roy was very helpful and empathetic

Roy was very helpful and empathetic

18 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

What an awesome piece of feedback!

Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Ms. Casilda Ulmer

Ms. Michelle helped me when my flight was canceled and I started to panic. She took the time to help me get the best alternate route to make it home on time for my grandson's kindergarten graduation. THANK YOU MS. MICHELLE I REALLY APPRECIATE EVERYTHING YOU DID TO HELP ME

17 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.

We truly appreciate your feedback and look forward to serving you again.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

excellent service roy

his pattience

11 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Barbara Jean Thomas

5 mai 2025
Avis spontané
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Réponse de Red Umbrella Holidays

Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.


Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Good


Good service

5 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

I will give Elijah 100% in the service…

I will give Elijah 100% in the service he gave me on 4/25/3025

25 avril 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

This is awesome feedback -- thanks for sharing!

We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Best Regards,
Customer Relations,
Redumbrella Holidays,

Noté 5 sur 5 étoiles

Damon I had a great experience dealing…

Damon I had a great experience dealing with Damon.

4 mai 2025
Avis spontané
Logo de Red Umbrella Holidays

Réponse de Red Umbrella Holidays

"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.

Your kind words motivate us to keep delivering excellent service.

Thank you, and we hope to see you again soon!"

Best Regards,
Customer Relations,
Redumbrella Holidays,

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