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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a skip from Reliable Skips and I must say everything went very well, the skip arrived on time, was placed exactly where I needed it and collected on the day day requested. The driver, gentl... Voir plus

Noté 5 sur 5 étoiles

From first contact to delivery and collection Reliable Skips wete brillant. Both drivers were very helpful as I wanted the skip in a particular place on my drive and he ensured it was placed correctly... Voir plus

Noté 5 sur 5 étoiles

The ordering and delivery were all as requested. No issues with the delivery even though I live on a main road. Staff were excellent organising the skip to he picked up earlier. I would recommend this... Voir plus

Noté 5 sur 5 étoiles

Excellent all around, have used them 3 times now. The drivers are lovely and take care placing the skip where it's needed safely, customer services have been really helpful dealing with my questions a... Voir plus

À propos de l'entreprise

  1. Service de collecte d'ordures ménagères

Écrit par l'entreprise

Reliable Skip is the go-to solution for efficient, dependable, and environmentally responsible waste management across the UK. From domestic clear-outs to large scale construction projects, we provide an extensive range of skip sizes tailored to meet all your needs. Our dedicated team ensures an easy online booking process and cheap prices. With a firm commitment to recycling, we strive to reduce landfill waste, protecting our environment. At Reliableskip.com, your satisfaction is our priority, as we continue to offer top-notch, customer-focused services. Enjoy low cost skip hire and book online today!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

441 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(441)

123 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy customer, now with less waste.

Simple process, easy to follow and reasonably priced. We booked quite short notice and were impressed with how quickly everything was sorted. Really friendly team. Just bare in mind the collection slot is more like the start of a collection window (ours was the following day). It wasn't an issue and was communicated in the email confirmation, but this could trip ppl up.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Simple and well priced

Online hire was really simple and well priced. Skip arrived on time and was picked up on the date requested. Would
Highly recommend!

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliable

Reliable, fair-priced, and hassle-free – highly recommend!

Fantastic service from start to finish. I needed a skip at short notice for renovation my house .
The driver was friendly
Prices were clearly quoted with no hidden fees
Customer service
Clearly advice .explain to book online to save customers money
Very happy

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service overall

Excellent service overall, from the ordering of the skip, information on delivery and collection of the skip, and prompt responses from Katie on queries. The person who delivered the skip was also very pleasant and cheerful!

Will definitely use them in the future!

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliable Skip review pleasing.

The skip arrived earlier in the day than expected and was placed carefully on my patio drive without damage and also allowing easy access. It was also picked up quite promptly around the time it was scheduled to be removed, which was pleasing as sometimes other Skip Hire companies leave them too long.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First Time Skip Hire

First time hiring a skip. The price was very competitive. Delivery and pick up were both on time. Drop off driver very pleasant (we weren't in for the pick up). Would definitely recommend and will use again.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The skip was delivered on time and communication throughout was quick, clear, and very helpful. Any questions I had were answered promptly, and the team were always professional and easy to deal with.

I especially want to thank Paul Bennett for taking the time to listen to my concerns and helping to resolve the situation fairly. His communication and customer service were outstanding and much appreciated.

Overall, a reliable company with great customer support. I would happily use them again and recommend them to others.

Thank you!

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service

21 mai 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hi Atam, we're absolutely thrilled to hear your positive feedback on our service. It's always rewarding to know that our efforts to provide reliable and exceptional service are recognised and appreciated. We look forward to helping you with any future skip needs you may have.

Kind Regards, Reliable Skip

Noté 5 sur 5 étoiles

Excellent Skip Hire

Skip delivered on time. Excellent communication leading up to the delivery, with list of what we could not put in the skip (very helpful). Would definitely use Reliable Skip Hire again.

15 mai 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hi Claire,

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our communication and service met your expectations. It's our goal to provide clear guidelines and timely delivery to ensure your skip hire experience is as smooth as possible. Your kind words truly mean a lot to us, and we look forward to serving you again in the future.

Kind Regards, Reliable Skip

Noté 5 sur 5 étoiles

All went smoothly

Efficient, timely and reliable. All went smoothly.

15 mai 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hi Teresa,

It's fantastic to hear that you had a smooth experience with us. We pride ourselves on our efficiency and reliability, so your feedback is greatly appreciated. We look forward to being of service to you in the future.

Kind Regards, Reliable Skip

Noté 1 sur 5 étoiles

Disappointing experience with Reliable…

Disappointing experience with Reliable Skip / Waltet.

On collec tion their lorry arrived already carrying a loaded skip, then carried out further loading and manoeuvring on my driveway. Shortly afterwards, the block paving was damaged.

Despite CCTV footage, their response was essentially:

the driveway must have been “weak”,
any residential surface should withstand an 18-tonne commercial vehicle,
and once they leave the public highway, the risk is the customer’s.

No prior warning about vehicle weight, loading operations, or potential damage was given.

Make of that what you will — but if you use a skip company like this, and you have block paving, god help you

10 mars 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hi Altan,

We're sorry the experience left you frustrated, and we appreciate you taking the time to write.

When a skip is delivered to private property, the customer accepts that their driveway is suitable to take the weight of the collection vehicle. That has always been our position and it is set out in our Terms of Business, accepted at the point of booking.

We have no way to assess the build quality of a driveway from the road; the homeowner usually knows how their property was laid.
Block paving built to a proper sub-base specification carries an 18-tonne lorry without issue, and the great majority of our deliveries to block-paved drives go ahead without damage. Where damage does occur, it almost always points to the underlying groundworks rather than anything unusual about the vehicle.

If a customer is ever uncertain whether their driveway is suitable, we're always happy to discuss roadside placement on a council permit instead. A quick call before booking and we'll talk it through.

We hope the repair goes smoothly.

Kind regards,

Paul @ Reliable Skip Southampton

Noté 1 sur 5 étoiles

Unreliable and poor collection service

Good on delivery and pricing, but completely unreliable on collection. My skip is long overdue despite multiple promises it would be removed before the weekend and again before 5:30pm — none delivered. It’s still sitting in my driveway.
This lack of follow-through is unacceptable and has now disrupted a scheduled solar project. Poor communication, missed commitments, and zero accountability.
Would not recommend based on the collection service.

18 mai 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hi Sunith,

Thanks for the feedback, and sorry the collection has been slower than you hoped.

Skip collection dates aren't guaranteed, and we always advise at the point of booking that they can take 3 to 5 working days sometimes. That's how most skip companies have to operate nowadays, with routes planned around efficient deliveries and collections to keep costs down. I do apologise that we weren't able to give you a more accurate collection timeframe at the time.

Our collection schedule normally runs like clockwork, but the recent hot weather and bank holiday have driven demand well above normal and pushed collection estimates out further than we'd like in Shrivenham. We're now back on top in most areas, and apologise if any conversation gave the impression of a firmer commitment than we can really make.

Kind regards,

Zach @ Reliable Skip Shrivenham

Noté 1 sur 5 étoiles

Please don’t use this company

Please don’t use this company. Very different to ALL other skip companies. Came to collect the skip almost 10 days of waiting as they very were busy. When arrived they didn’t call me, didn’t ring the doorbell, didn’t speak to anyone (luckily we have CCTV). They ‘claimed’ to have spoken to someone at site (this didn’t happen). They stated it was overfilled and sent me a diagram of what ‘overfilled means’ and so wouldn’t collect and have said I need to pay £110 plus vat for a failed collected. This is our sixth skip, our builders agree that the skip was loaded like a skip would usually be, and if they had have called or rung the doorbell, we could have skimmed the top immediately so they could have taken it. I sent the photo to our usual skip company and they were in disbelief. Please save yourself the headache and don’t use this company

16 mai 2026
Avis spontané
Logo de Reliable Skip

Réponse de Reliable Skip

Hello,

Sorry to hear about the experience, and thanks for taking the time to write.
Level loading on skips isn't our internal policy, it's a legal requirement under the Highways Act.

Once a skip is filled above the sides, our driver has no lawful option to take it on the public road; falling debris is a serious safety risk and the driver, company, and customer can all be held liable. Drivers photograph any skip they can't lawfully lift, and that photo travels with the paperwork.

The £110+VAT wasted journey charge is in line with what skip companies across the UK apply for a failed collection, with many charging £150+VAT or more due to the time loss and fuel cost.

We do hear you on the doorbell point and will look into how the visit was handled.

Even with a doorstep conversation though, drivers are on a tight schedule and can't wait on site for a skip to be unloaded, and the load itself would still need to come below the sides before we could legally take it.

Raising the issue with builders on site can often turn into a difficult conversation, and our drivers are instructed to step back and rebook rather than escalate.

Where a skip is ordered by a homeowner but loaded by a contractor, problems can often occur when the builders don't communicate in time that the skip is full and carry on loading it anyway to get the job done - often at the expense of their customer, as has happened here.

Kind regards,

Pat @ Reliable Skip Hire Bristol

Noté 5 sur 5 étoiles

Skip was the best price I could find…

Skip was the best price I could find from a reputable company. Skip arrived as booked online. Driver dropped it as per our request on the online booking. Very clear easy to understand instructions on what could or could not go into the Skip. The Skip was collected within 3-5 days of the earliest collection date we had given.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliable skip company

The skip was delivered on time and collected on time that we agreed. Skip was delivered by a lady, which was amazing -we need to see more women operating heavy machinery! Both the gentleman collecting the skip and the lady delivering it were respectful to our front garden and plants within it. Happy customer

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

general waste skip

Had an enormous job to do the general waste skip was perfect, got the job done. Skip delivery and collection were prompt and service was straightforward and friendly. Would highly recommend.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Elaine

The delivery of the skip was made by a very polite man and collection was also done on time.
I would highly recommend this company for skips, good price too.

2 avril 2026
Avis spontané

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