Reliable Skip Avis 

Be cautious using Reliable Skip Hire if your project timeline may change. I paid an additional £180 via a payment link they sent me to secure a two‑week extension. Despite taking the payment, and without informing me that the extension wasn’t guaranteed, their subcontractor arrived and removed the skip on the very day the extension was supposed to begin, leaving my project stranded.

When I raised this, Operations Director Paul Bennet acknowledged the subcontractor error and confirmed in writing that the £180 would be refunded immediately, and that I would need to book a new skip. This has left me at least £54 out of pocket, which they refused to refund or discount against a new hire.

I followed up asking them to reconsider, given they had acknowledged the error, but I’ve had no response. On top of that, the £180 refund never appeared in my account, so I’ve had to raise a dispute with my bank. I’m now having to pay an additional £234 for a completely new skip just to keep my project moving.

Unprofessional handling, poor communication, and a failure to resolve an issue they admitted was their mistake. Based on my experience, I would avoid.

Great experience, drop off and pick up was very punctual. Staff were very friendly.

Good value service. Was useful to get rid of a lot of rubbish.

They were quick reliable .Very polite driver and customer service. The online app os alot easier to use than many you use .Simplicity seems to be key to use .Collection was prompt and quick and plenty time with theb2 weeks given unlike many charge extra for the second week.

Great service, friendly delivery drivers, prompt and no fuss service.

Excellent delivery times and prompt collection. Recommended!@

Really easy booking, great communication and follow up care. Quick service and overall just spot on

Had a very sudden house move opportunity come up and needed to clear out accumulated clutter very quickly.
Reliable had a skip to me within 48hrs and mine wasn't the easiest place to deliver to. Picked it up bang on time too.

You really do get what you pay for and I'm glad I checked reviews and choose to go with Reliable.

Great service - skip arrived on time. Very flexible as I had to amend collection date & picked up at 10AM on new date. Highly recommend this company & best price on ‘any’ local skip hire in Cardiff or South Wales. I would 100% use this excellent company again.

Helpful. Expected driver
Easy

The service was good quick and easy ordering.
Clear and concise information about what was allowed in the skip.
Very reasonable price

Ordered a skip from reliable skips , delivered and collected when promised and a good price . Would definitely use again.

Easy booking, straight forward drop off and collection.
Would recommend!

Great. Quick, easy, simple. No fuss

Third skip on order and the previous 2 were dropped off and collected exactly as requested… can’t ask for mor

We had a fantastic experience with this service. Booking was straightforward, communication was excellent, and the team arrived exactly when promised. They were courteous, and completed the job quickly while taking care not to cause any damage. Everything was cleared away efficiently, and the area was left spotless.

Easy to book, reasonably priced, delivery and collection all went very smoothly. No hesitation to recommend this company

Great all round experience, delivered on time no issues, collection was brought forward for me with no problems at all, lovely gentleman drivers both times, they have always got online discounts on when ordering online , would definitely recommend this company.

Amazing delivery and amazing pick up

Very happy with Reliable Skip. Delivered and picked up as requested and helpful on the phone when I had questions. Would use again.