I subscribed for the $2 trial on behalf of a homeless family that I was assisting, which was no more helpful than the free search sites so stopped using. Unbeknownst to me they kept taking out $66 per... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully. I reached out to their sup... Voir plus
L'entreprise a répondu
I was genuinely surprised at how quickly the rental offers started coming through after signing up. It made searching for properties so much easier and saved a lot of time. A great platform for anyone... Voir plus
L'entreprise a répondu
I used Rentumo one time for receiving more details about an appartment that I was interested for. However, I didn't realise I was getting a subscription. I made contact with customer service to cancel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de gestion immobilière
- aussi dans
- Agence de location d'appartements
- Agence de location immobilière
- Agence immobilière
- Agents immobiliers
À propos de Rentumo AU
Écrit par l'entreprise
From studios to family homes, Rentumo.au makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Coordonnées de contact
Australie
- info@rentumo.au
- rentumo.au
4,3
Excellent
102 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a great experience using the…
I had a great experience using the platform; it was very helpful. I recommend it to anyone looking for their next home. Thanks Rentumo.
16 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thank you for sharing your experience with our platform!
Highly recommend
Was extremely helpful at finding a suitable home. Their responses were very helpful and quick.
Will be recommending to friends and family.
16 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thank you for taking the time to share your feedback!
Great customer service very helpful
26 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Demi, thanks for your review!
It’s more personalised to your own tastes in rentals
My experience was fantastic. Every time a match that suited my areas to live, price and other personal characteristics I received an email immediately. Made looking for a rental easy. Thank you Rentumo.
18 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Michelle, thank you for your kind words! Happy to hear you found our service helpful! 💪
I was really impressed with their…
I was really impressed with their customer service. The support team was very responsive, polite, and professional in handling my request.
They ensured that I had a positive experience, which speaks volumes about how much they care about their members.
Highly recommend Rentumo for anyone searching for rentals — not only for the wide coverage of listings but also for their excellent customer support.
17 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Amtul, thank you so much for your kind words! 🙌
Customer service quick and responsive
Answered all questions asked. Was quick j responding to all queries
17 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Julie, thank you for your review!
Refund
I had some initial confusion regarding a subscription charge, but the customer support I received was excellent. They were very understanding of my situation and promptly offered me a full refund. I really appreciate their professional and helpful approach.
13 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Barun, thank you for your feedback, great to hear!
Helpful and friendly
Sam was very helpful after I accidentally signed up to a subscription, he helped me to fix it up and had great customer service, Thanks
12 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Rebecca, we truly appreciate the review! 🙌
Customer Service
Excellent service — professional, efficient, and very customer-focused. I wouldn’t hesitate to reach out again if I need support in the future.
12 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Karen, thank you so much! Don't hesitate to reach out to us if we can be of any help again in the future!
After a little back and forth,Sam …
After a little back and forth,Sam ended up being a great help, and in a timely manner, great customer service,
Thanks Dave.
6 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi David, happy to hear we could be of service! 🙌
Communication is on point
Communication is on point, very helpful information given, beautiful customer service and easy to understand. The effort that has and is given is much appreciated, by many.
10 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thank you for your review, Christopher!
Sneaky $65 p/m subscription
Scamming putrid dogs. As if it’s not hard enough to find a rental! These farks want $65 a month for what domain does for free. Sneaky, and disgusting behaviour. Quite un-Australian
10 septembre 2025
Avis spontané
Réponse de Rentumo AU
Hi Jaa, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
Réponse de Rentumo AU
Hi Uzi, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
Helpful
This company came to a resolution that fixed my issue, however i’m not sure why my issue happened in the first place and could’ve been prevented. But overall they were extremely helpful.
5 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thank you for your feedback, PrixT! We definitely take your feedback seriously and we took it into account in order to continuously improve our service.
Very good customer service
Very good customer service . Reply straight away to request .
5 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thanks, Michelle! That's what we're here for! 💪
Professional
Professional , understanding and very helpful.!I would recommend .!
4 septembre 2025
Avis spontané
Réponse de Rentumo AU
Thank you for taking the time to write this review, Sylvia!
Réponse de Rentumo AU
Hi Damien, thank you for reaching out to us with you issue! Happy to have been of service!
Service
Service.They had helped me finalise the account and stopped my subscription.thanks
9 juillet 2025
Avis spontané
Réponse de Rentumo AU
Hi Dennise, thank you so much for taking the time to leave your feedback! 💪
Awesome company awesome staff very…
Awesome company awesome staff very quick to rectify any problems fast response back with emails
7 juillet 2025
Avis spontané
Réponse de Rentumo AU
Hi Maree, thank you for your kind words! 💪
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.