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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus

Noté 5 sur 5 étoiles

Repairguys were extremely helpful and efficient in repairing our television. They kept us informed on the Repair progress and when returning to me yesterday I can only commend Scott, he rang to let... Voir plus

Noté 5 sur 5 étoiles

Brilliant service by Matthew. Very knowledgeable and answered all of my questions and gave me advice on how to prevent the fault from reoccurring. Matthew worked tidily and efficiently and even made a... Voir plus

Noté 5 sur 5 étoiles

Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

380 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(380)

352 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I am very happy with the services…

I am very happy with the services received today. Matthew arrived promptly, was courteous, helpful and left the kitchen as he had found it. He quickly identified the problem with the fridge freezer and contacted the company to organise a replacement.

7 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, we are happy to have helped

Noté 5 sur 5 étoiles

Hayden was exceptional in the service…

Hayden was exceptional in the service he provided.
On both visits he was extremely helpful in changing the timing of the visits.
He kept me in touch and as promised he contacted me 30 minutes before he arrived.
He was thorough in diagnosing the problems with the machine and repaired it as new on the second visit.
He was very careful moving the appliance and left the area tidy and clean.
A real pleasure to deal with someone giving this level of service which is so sadly lacking in these times.
Thank you Hayden

1 avril 2026
Avis spontané
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Réponse de Repairguys

We glad that you are so happy with our service. Thank you for the review

Noté 5 sur 5 étoiles

Quick fix

Scott was fast and efficient

1 avril 2026
Avis spontané
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Réponse de Repairguys

Thanks for the review

Noté 5 sur 5 étoiles

Great all round service.

Very quick to respond to call out. Kept well informed of arrival times.
Matthew sorted the problem efficiently and offered valuable advice.
Very good service from start to finish.

1 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, happy to have helped

Noté 5 sur 5 étoiles

Couldn’t ask for more

Very friendly team and professional, Scott was knowledgeable and helped bring the product inside.
Very impressed with their ability to repair a curved OLED ultra wide screen.

31 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for taking the time to review us, Ultra Wide OLED's are a challenge but we are always happy to help!

Noté 5 sur 5 étoiles

Great service

I had an issue with my oven over the weekend when the glass bulb cover broke and scattered pieces of glass over my food. I contacted Samsung first thing Monday morning to report the problem. The representative I spoke with was very apologetic and helpful, and they immediately put me through to the repair centre. I was told the part would be ordered and fitted once it arrived in stock.

Shortly after speaking with head office, Matthew, the engineer, contacted us directly. He let us know he already had the part on his van and could come out that same afternoon to fit it. Matthew explained how the issue might have happened and completed the repair quickly and professionally.

I highly recommend Matthew for any future repairs — he clearly has excellent knowledge of the products he works on and provided outstanding excellent service 10 out 10

Thank you.

30 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the lovely review

Noté 5 sur 5 étoiles

Prompt and efficient resolution.

Prompt and efficient resolution to a damaged new fridge. Communication over timing of the site visit was excellent with Matthew then arriving exactly when he said he would and quickly dealing with the problem to my complete satisfaction.

26 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for taking the time to write us a review

Noté 5 sur 5 étoiles

A quick friendly service

Mathew came on time,was very friendly and didn't take very long at all to diagnose the problem. The repair guys are always very good thats why Domestic and General use them. Mathew has been to my house before and he does a good job as as a customer I'm very happy. I had a 3 hour time slot but he always messages me when he's on his way.

26 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the amazing feedback

Noté 5 sur 5 étoiles

Mathew came to my house was polite

Mathew came to my house was polite, knowledgeable and fully investigated my issue with the washing machine.
He then made a full explanation of the issues and what I needed to do to fix the problem.
He treated me with respect,and he attended my house exactly when promised.

24 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the great review

Noté 5 sur 5 étoiles

Home TV repair

Scott attended our property today to replace faulty part in our TV. Scott was on time, knowledgeable and fixed our TV without issue. Wouldn't hesitate to use again if ever needed

25 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the amazing review

Noté 1 sur 5 étoiles

Not happy

Insurance provider passed me to the Repairguys to fix the TV, the issue was fixed but TV was damaged by the engineer (cracked the the TV frame) and the company denied responsibilty saying they did not open it but they put it on TV rack and open the back of the TV holding the side in while I'm watching and blame it to the age of the TV.

25 mars 2026
Avis spontané
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Réponse de Repairguys

Thanks for the 5* review

Update: I am sorry you feel that you needed to alter your review of our services but as discussed on our call, we cannot accept liability for an almost invisible 5mm crack in the front bezel when we did not remove that part at any point during the repair process. The most likely cause for this damage is the brittle plastic splitting/cracking due to the age of the TV and through natural expansion/contraction of the frame of the unit due to it warming and cooling during usage over the 8 years you have had it.

Our engineers will always make an initial inspection of the product we are going to work on in case of any marks/scratches or suchlike and would bring anything to your attention prior to commencing the repair. In this instance, even after you reported the crack to me on the phone, it took me a few minutes to find it even though I knew it was there.

After our initial telephone conversation, we also took this to your insurance companies technical team to see if they would like to offer another solution but they have deemed this to be cosmetic damage and would not proceed with any further claims or repair. I then received a call from their call centre asking the same questions to which I had to advise the same response.

We take every precaution to ensure that your product is cared for and use tools and techniques that come from manufacturer guidelines and training to prevent this type of issue but in this instance, we are unable to offer any further assistance.

Noté 5 sur 5 étoiles

Scott was excellent

Scott was excellent, so efficient and tidy. He had my tv fixed in no time. Thank you so much Scott. :)

24 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the great feedback

Noté 5 sur 5 étoiles

Fantastic

Fantastic, arrived in the alloted time, really helpful, efficient and a nice bloke. Would highly recommend.

24 mars 2026
Avis spontané
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Réponse de Repairguys

Thanks for the great review

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, Fantastic customer service, Matthew was spot on highly recommended. Much appreciated 👌

24 mars 2026
Avis spontané
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Réponse de Repairguys

Thanks for the great review

Noté 5 sur 5 étoiles

Top Company

Matthew has been out to my washing machine several times now as I work it hard. He came again this morning, he’s helpful, very polite and always explains what he’s doing. He’s also incredibly patient with my adult son with autism.
I’d thoroughly recommend this company

24 mars 2026
Avis spontané
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Réponse de Repairguys

Although we hope not to see our customers once we have visited once, we are always happy to reattend and we are glad that your experience has always been positive with Matt

Noté 5 sur 5 étoiles

SMEG oven repair

Communication on when an engineer would arrive was excellent. Mathew was on time for each visit and fixed our oven.

23 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review

Noté 5 sur 5 étoiles

Excellent service

Matthew was excellent. Problem solved in minutes, I was given helpful advice for future maintenance.

23 mars 2026
Avis spontané
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Réponse de Repairguys

Thanks for the review

Noté 5 sur 5 étoiles

Five stars

Hayden arrived on time and had ensured he had all the necessary parts for the repair in advance. Completed and tested the repair before replacing the appliance and leaving the area clean and tidy. Very professional and polite making sure he explained what had been done and how to follow up in necessary. Very happy with the service thank you.

20 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for taking the time to review and we are happy to have helped

Noté 5 sur 5 étoiles

Hayden was fantastic

Hayden was fantastic, polite quick and thorough! Spoke with Samsung technical when intially the fix wasn’t Fixed and they worked out what needed replacing and today came and got us sorted. Would recommend his work all

20 mars 2026
Avis spontané
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Réponse de Repairguys

Thank you for the great review

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