Repairguys Avis 

After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

Very nice man and very helpful.mademe aware of what he was saying

Thank you Matthew 🙏 Got on the job straight away and communicated what was wrong with the washing machine.

Dishwasher was sorted very quickly with no issues.

Cheers !

I have nothing but positive things to say about the whole journey in getting my TV repaired. From the initial report through to the repair visit I have been delighted. Great communication, professional service and a successful repair. Although I hope not to need this service again, if I do, I’ll be back like a shot.

Thoroughly recommended.

Hayden texted me with a time window which meant I could leave work and be at home for when he arrived. Hayden arrived on time and I explained to him with the issue was with my washing machine. He explained to me what it could be and luckily enough he had a spare part.After he fixed the machine he put it back in the position it was and explained what he had done to fix it. This was a stress free visit and everything went smoothly. I would definitely recommend these guys

Great customer service support from Ange and Scott who replaced our 3 month old LG TV screen. He was very prompt and professional and communicated on arrival time. Would definitely recommend The Repair Guys

Scott was very professional and very polite

Today Matthew came to fix my cooker, he arrived when he said he would, he fixed my cooker within minutes and was such a wonderful and polite man. Deserves a medal for putting up with my dogs also.

The pickup and delivery was very easy, Scott gave me plenty of notice. He was very careful with my microwave and placed it where it needed to go on its return. He explained what had been replaced, which included a bulb which was just out of warranty but they kindly replaced that too. I would be very happy to use them again should I need to.

Mathew from Repair Guys was great. Friendly, informative and very thorough. He explained the whole process with me and worked swiftly. After over a week with no washing machine when the machine is only 8 months old it was a relief that Mathew could fix it. Would definitely recommend. Thank you.

Mathew was very helpful and knowledgeable.

Matthew is a really knowledgeable guy, he's efficiently quick and cleans up after himself, I fully recommend the repair guys!

Great communication for arrival time.
Great friendly service
Would definitely recommend

Matthew attended my property today to fix my washing machine. It was very helpful to receive a text to say that he was on his way.
He solved the problem super quick and gave me some helpful advice too. Thank you.

Matthew came at 5.30 on Thusday instead of Saturday he unfrozen the freezer after his inspection he didn't try to tell me i needed another part he said it had come to the end of its life and would just freeze up again. He was polite and very helpful explaining everything to me.

Matthew arrived on site on time very helpful would certainly use again thank you

Mathew has now visited at least on 3 occasions and on each occasion has resolved our problem quickly and without fuss.
If only all tradesmen were like him.