Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus

Noté 5 sur 5 étoiles

Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus

Noté 5 sur 5 étoiles

I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Voir plus

Noté 5 sur 5 étoiles

Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Voir plus

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

371 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(371)

342 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Scott fixed the tv prompt . Friendly and efficient would absolutely recommend.

3 juin 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Excellent service

Matthew kept me updated with his time of arrival and arrived promptly within the timescales agreed. He quickly diagnosed the issue and gave advice to me. He was helpful and knowledgeable.

2 juin 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Excellent service by Ryan the engineer…

Excellent service by Ryan the engineer polite explained issues and how we could fix it items ordered and installed in a satisfactory time
Highly recommended this guy and company

29 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Washing Machine fixed

I had ryan come to fixed my washing machine, he done a check on the whole machine to make sure it was good. A* service, would use again

29 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Ryan was amazing from start to finish

Ryan was amazing from start to finish. Explained the issue. Advised what sorts needed to be ordered and approx how long they would take ect. Second appt booked once parts were in.. I sadly then had to cancel the appt last min and rebook.
Attend to fit parts took all the cardboard and rubbish with him. Would definitely recommend to anyone needing repairs to appliances

21 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your lovely review, I'll give Ryan a pat on the back!

Noté 5 sur 5 étoiles

My tv needed repairs

My tv needed repairs, Scott replaced with a new screen , Very Professional and Great Communication from this company all steps of the way, friendly and polite , recommended 👍

22 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your lovely review

Noté 5 sur 5 étoiles

Great service

Ryan was very friendly, knowledgeable and repaired my TV perfectly!

21 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review

Noté 5 sur 5 étoiles

Great washing machine repair

We had Pete from Repairguys to fix our washing machine. He arrived on time, quickly identified and fixed the issue and tidied up. He also gave some helpful tips and info about our machine. Highly recommended.

21 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, didn’t take long at all to solve the issue with Pete.

Thanks very much. Highly recommend!!

20 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review, I'll pass this on to Pete.

Noté 5 sur 5 étoiles

Quick and efficient service from…

Quick and efficient service from Matthew
Kept well informed of timing of arrival
Explained everything about the oven that was required, done safety checks on all of the oven and gave good advice. Another good visit from Matthew

20 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review, I'll give Matthew a pat on the back.

Noté 5 sur 5 étoiles

Tumble dryer repair

Matthew and Pete came out to fix my tumble dryer and I couldn’t be happier with the service. Both were very efficient, polite, and tidy while carrying out the repair. They explained everything clearly and got the job sorted quickly. Excellent customer service from start to finish — would definitely recommend The Repair Guys

18 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review, I'll pass this on to them!

Noté 1 sur 5 étoiles

Samsung sent this company out to fix my…

Samsung sent this company out to fix my washing machine in which they did but have caused another problem with the machine that was never there before the repair, once reported he came back and was very rude and said there’s nothing he can do, I went back to Samsung and they sent him out again, he turned up with his mate who he never introduced and had attitude on him the minute he walked in the door, talk about feeling threatened in your own home, still machine leaking water all over my floor but according to mathew this is normal, his solution was to keep the door shut. Please be aware of this man, as soon as you ask question his attitude starts.

18 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Hi we are sorry that you have not had the repair journey that you would have expected. From Matts notes, I can see that the issue you have reported is the water shot hose dripping the excess water left in it after use. If the door is closed after unloading, the water stays within the drum and is unnoticed. Matt spoke directly to the Samsung technical team regarding this matter and they have advised that this is perfectly normal and there is no "fix" to stop it. If there was, we would have supplied the parts to resolve it. With regards to Matts "mate", this was another of our engineers who is on a training day with Matt who is our Engineering Manager and regularly undertakes training with the other engineers to upskill them and ensure we do the best job possible. I will reinforce with the engineers that they introduce themselves upon arrival but they would usually do this as standard practise. If you would like to discuss this further, please do not hesitate to call in to our admin team. Regards, Repairguys

Noté 4 sur 5 étoiles

The staff did their best to arrange the…

The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

17 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review and positive comments!

Noté 5 sur 5 étoiles

Thanks Ryan for arriving on time and…

Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

19 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your review, if you do we're always here.

Noté 5 sur 5 étoiles

Samsung TV saved from landfill!

The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

19 mai 2026
Avis spontané
Logo de Repairguys

Réponse de Repairguys

Thank you for your lovely feedback, it's great to hear. We're always here if you ever find you need us again.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus