Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus
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Lisez les avis des autres
Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Voir plus
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Coordonnées de contact
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Royaume-Uni
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The TV was collected on time and upon…
The TV was collected on time and upon return Ricky was very kind by helping me reinstate the TV back onto wall bracket.

Réponse de Repairguys
Excellent service
Excellent service. Scott fixed the tv prompt . Friendly and efficient would absolutely recommend.

Réponse de Repairguys
Excellent service
Matthew kept me updated with his time of arrival and arrived promptly within the timescales agreed. He quickly diagnosed the issue and gave advice to me. He was helpful and knowledgeable.

Réponse de Repairguys
Matthew the engineer from Repair Guys…
Matthew the engineer from Repair Guys did a great job and we would highly recommend

Réponse de Repairguys
Excellent service by Ryan the engineer…
Excellent service by Ryan the engineer polite explained issues and how we could fix it items ordered and installed in a satisfactory time
Highly recommended this guy and company

Réponse de Repairguys
Washing Machine fixed
I had ryan come to fixed my washing machine, he done a check on the whole machine to make sure it was good. A* service, would use again

Réponse de Repairguys
Ryan was amazing from start to finish
Ryan was amazing from start to finish. Explained the issue. Advised what sorts needed to be ordered and approx how long they would take ect. Second appt booked once parts were in.. I sadly then had to cancel the appt last min and rebook.
Attend to fit parts took all the cardboard and rubbish with him. Would definitely recommend to anyone needing repairs to appliances

Réponse de Repairguys
My tv needed repairs
My tv needed repairs, Scott replaced with a new screen , Very Professional and Great Communication from this company all steps of the way, friendly and polite , recommended 👍

Réponse de Repairguys
Great service
Ryan was very friendly, knowledgeable and repaired my TV perfectly!

Réponse de Repairguys
Matthew did a brilliant job
Matthew did a brilliant job. He was very friendly and did not mind our over excited dog.

Réponse de Repairguys
Matthew came and fixed our dishwasher a…
Matthew came and fixed our dishwasher a very professional and friendly man. Could not of asked for more.

Réponse de Repairguys
Great washing machine repair
We had Pete from Repairguys to fix our washing machine. He arrived on time, quickly identified and fixed the issue and tidied up. He also gave some helpful tips and info about our machine. Highly recommended.

Réponse de Repairguys
Brilliant service
Brilliant service, didn’t take long at all to solve the issue with Pete.
Thanks very much. Highly recommend!!

Réponse de Repairguys
Quick and efficient service from…
Quick and efficient service from Matthew
Kept well informed of timing of arrival
Explained everything about the oven that was required, done safety checks on all of the oven and gave good advice. Another good visit from Matthew

Réponse de Repairguys
Tumble dryer repair
Matthew and Pete came out to fix my tumble dryer and I couldn’t be happier with the service. Both were very efficient, polite, and tidy while carrying out the repair. They explained everything clearly and got the job sorted quickly. Excellent customer service from start to finish — would definitely recommend The Repair Guys

Réponse de Repairguys
Samsung sent this company out to fix my…
Samsung sent this company out to fix my washing machine in which they did but have caused another problem with the machine that was never there before the repair, once reported he came back and was very rude and said there’s nothing he can do, I went back to Samsung and they sent him out again, he turned up with his mate who he never introduced and had attitude on him the minute he walked in the door, talk about feeling threatened in your own home, still machine leaking water all over my floor but according to mathew this is normal, his solution was to keep the door shut. Please be aware of this man, as soon as you ask question his attitude starts.

Réponse de Repairguys
The staff did their best to arrange the…
The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

Réponse de Repairguys
Thanks Ryan for arriving on time and…
Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

Réponse de Repairguys
Samsung TV saved from landfill!
The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

Réponse de Repairguys
Matthew and Pete were very helpful and…
Matthew and Pete were very helpful and efficient. Although they were unable to fix the appliance they were polite and ready with useful advice.

Réponse de Repairguys
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