Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus
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Brilliant service by Matthew. Very knowledgeable and answered all of my questions and gave me advice on how to prevent the fault from reoccurring. Matthew worked tidily and efficiently and even made a... Voir plus
Excellent service. From 1st contact to finished repair. The guys kept me informed and were even able to re schedule at short notice. I would definitely recommend them. Scott was amazing, polite and... Voir plus
Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Coordonnées de contact
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Royaume-Uni
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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The staff did their best to arrange the…
The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

Réponse de Repairguys
Thanks Ryan for arriving on time and…
Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

Réponse de Repairguys
Samsung TV saved from landfill!
The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

Réponse de Repairguys
Matthew and Pete were very helpful and…
Matthew and Pete were very helpful and efficient. Although they were unable to fix the appliance they were polite and ready with useful advice.

Réponse de Repairguys
Scott was very efficient and thorough
Scott was very efficient and thorough. He was very happy to do a factory reset and set up the tv from scratch at my request.

Réponse de Repairguys
Thanks to Scott and the Repair Guys
Thanks to Scott and the Repair Guys. Super efficient and prompt service. Would certainly recommend.

Réponse de Repairguys
Great service
Scott was efficient, friendly, and prompt. Also went above and beyond to help. Great service!

Réponse de Repairguys
Good communication and effective…
Good communication and effective service. Scott was friendly and professional

Réponse de Repairguys
My Samsung TV needed a new panel
My Samsung TV needed a new panel under guarantee. Scott came and initially diagnosed the issue. He returned the following week to fit the replacement panel. Very good service all the way from Scott. Always gave me an ETA of arrival, which was handy. Friendly, professional and knowledgeable. Definitely recommend.

Réponse de Repairguys
Matthew came out to fix my washing…
Matthew came out to fix my washing machine today & I was amazed by his knowledge & expertise of his work. Matthew has temporary fixed my machine until part is ordered. Very polite,clean & tidy & contacted me before his time slot to say he would be with me within the time he said. Look forward to seeing him with new part
Thankyou Matthew

Réponse de Repairguys
Feel very happy that our freezer has…
Feel very happy that our freezer has been repaired and by the service we received from The Repairguys via Samsung.
Although this was the third visit necessary to complete the repair, and it was a long 3 hour appointment to do the work needed, we were happy with Matthew and the communication we had throughout.

Réponse de Repairguys
Scott must have a magic wand because…
Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

Réponse de Repairguys
Matthew is a master of his trade
Matthew from The Repair Guys came to fix my dishwasher. I’m not the expert here but I don’t think it was an easy fix and it took a lot of fault finding to get to the point where he could resolve the issue and fix the appliance.
I watched him take the unit apart with practiced ease as he delved further and further into the component parts. Not only did he fix the machine, his root cause analysis identified errors made during the install which contributed to the machine becoming faulty and they were also rectified. Everything was fixed and put back together in no time.
As well as his obvious professionalism and expertise, he was very polite and respectful, not to mention, a contortionist as he had to get into some awkward positions whilst taking the machine apart.
I only have positive comments for Matthew.

Réponse de Repairguys
My washing machine started knocking
My washing machine started knocking. In less than a week it had been diagnosed, new part ordered, fitted and machine tested. Matthew and Peter were both consulate professionals who knew their trade. Very highly recommended.

Réponse de Repairguys
First class service from beginning to end.…
We were kept informed of the time of arrival and have been so impressed by them.
Scott brought our microwave back and volunteered to unpacked it, put it back into position and switch it on to make sure it was ready for use for us. As two elderly people we have been immensely thankful for the first class service we have received. We couldn't possibly expect more. Thank you so much.

Réponse de Repairguys
Amazing
Amazing, fixed my tumble dryer without any problems. Thank you so much

Réponse de Repairguys
very professional and polite
Matthew came this morning to see what was wrong with my tumble drier. He was very prompt. He managed to find the fault very quickly but unfortunately had to order a new motor.
Matthew was very polite and chatty.
I was very impressed with the livery on the his van. It looked very smart and professional.

Réponse de Repairguys
Scott was very efficient,
Scott was very efficient,
Polite and very skilled and resolving issue with LG TV. Whole process from booking repair, the comms and fix were excellent.

Réponse de Repairguys
Overall great experience
Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

Réponse de Repairguys
Job done
Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

Réponse de Repairguys
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