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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus

Noté 5 sur 5 étoiles

Brilliant service by Matthew. Very knowledgeable and answered all of my questions and gave me advice on how to prevent the fault from reoccurring. Matthew worked tidily and efficiently and even made a... Voir plus

Noté 5 sur 5 étoiles

Excellent service. From 1st contact to finished repair. The guys kept me informed and were even able to re schedule at short notice. I would definitely recommend them. Scott was amazing, polite and... Voir plus

Noté 5 sur 5 étoiles

Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Voir plus

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

375 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(375)

347 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The staff did their best to arrange the…

The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

17 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review and positive comments!

Noté 5 sur 5 étoiles

Thanks Ryan for arriving on time and…

Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

19 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, if you do we're always here.

Noté 5 sur 5 étoiles

Samsung TV saved from landfill!

The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

19 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your lovely feedback, it's great to hear. We're always here if you ever find you need us again.

Noté 5 sur 5 étoiles

Great service

Scott was efficient, friendly, and prompt. Also went above and beyond to help. Great service!

13 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review

Noté 5 sur 5 étoiles

My Samsung TV needed a new panel

My Samsung TV needed a new panel under guarantee. Scott came and initially diagnosed the issue. He returned the following week to fit the replacement panel. Very good service all the way from Scott. Always gave me an ETA of arrival, which was handy. Friendly, professional and knowledgeable. Definitely recommend.

12 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, glad to hear the positive comments, I'll give Scott a pat on the back.

Noté 5 sur 5 étoiles

Matthew came out to fix my washing…

Matthew came out to fix my washing machine today & I was amazed by his knowledge & expertise of his work. Matthew has temporary fixed my machine until part is ordered. Very polite,clean & tidy & contacted me before his time slot to say he would be with me within the time he said. Look forward to seeing him with new part
Thankyou Matthew

11 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, Matt will see you soon!

Noté 5 sur 5 étoiles

Feel very happy that our freezer has…

Feel very happy that our freezer has been repaired and by the service we received from The Repairguys via Samsung.
Although this was the third visit necessary to complete the repair, and it was a long 3 hour appointment to do the work needed, we were happy with Matthew and the communication we had throughout.

9 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, sorry it took multiple visits, glad it's all up and running now!

Noté 5 sur 5 étoiles

Scott must have a magic wand because…

Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

8 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review!

Noté 5 sur 5 étoiles

Matthew is a master of his trade

Matthew from The Repair Guys came to fix my dishwasher. I’m not the expert here but I don’t think it was an easy fix and it took a lot of fault finding to get to the point where he could resolve the issue and fix the appliance.
I watched him take the unit apart with practiced ease as he delved further and further into the component parts. Not only did he fix the machine, his root cause analysis identified errors made during the install which contributed to the machine becoming faulty and they were also rectified. Everything was fixed and put back together in no time.

As well as his obvious professionalism and expertise, he was very polite and respectful, not to mention, a contortionist as he had to get into some awkward positions whilst taking the machine apart.

I only have positive comments for Matthew.

8 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your gleaming review! Matthew is very happy to hear these comments, we're always if you need us.

Noté 5 sur 5 étoiles

My washing machine started knocking

My washing machine started knocking. In less than a week it had been diagnosed, new part ordered, fitted and machine tested. Matthew and Peter were both consulate professionals who knew their trade. Very highly recommended.

8 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, they'll be glad to hear this!

Noté 5 sur 5 étoiles

First class service from beginning to end.…

We were kept informed of the time of arrival and have been so impressed by them.
Scott brought our microwave back and volunteered to unpacked it, put it back into position and switch it on to make sure it was ready for use for us. As two elderly people we have been immensely thankful for the first class service we have received. We couldn't possibly expect more. Thank you so much.

7 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your lovely review, we're very happy to hear these comments about Scott. We're always here if you need us.

Noté 5 sur 5 étoiles

Amazing

Amazing, fixed my tumble dryer without any problems. Thank you so much

7 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review

Noté 5 sur 5 étoiles

very professional and polite

Matthew came this morning to see what was wrong with my tumble drier. He was very prompt. He managed to find the fault very quickly but unfortunately had to order a new motor.
Matthew was very polite and chatty.
I was very impressed with the livery on the his van. It looked very smart and professional.

6 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the lovely review, I'll give Matthew a pat on the back.

Noté 5 sur 5 étoiles

Scott was very efficient,

Scott was very efficient,
Polite and very skilled and resolving issue with LG TV. Whole process from booking repair, the comms and fix were excellent.

6 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, that's great to hear!

Noté 5 sur 5 étoiles

Overall great experience

Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

5 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review

Noté 5 sur 5 étoiles

Job done

Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

5 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, we're glad to hear Matthew resolved the issue!

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