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Resupply, Inc. Avis 19 460

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Liked: ease of scheduling, regular updates. Not so good: 1) the team was less careful than most movers — I heard a lot of thumping and scraping. Even though the items may be discarded, the house s... Voir plus

Noté 5 sur 5 étoiles

Original pickup was moved ip an extra day which I didn't expect, but was very surprised. Pickup guys were very prompt & professional. A little disappointed that my original quote had a recycle fee a... Voir plus

Noté 5 sur 5 étoiles

The communication was excellent and quick. Loved that I could book online and got text message updates on my appointment. We just had a baby, and trying to reconfigure our home (and lives) around maki... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a very efficient way to have furniture moved and to donate to a great cause, New Life Warehouse in Oldsmar. The moving team kept us updated as to pick-up details, dates, times - with real ti... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and great people who can help…

Friendly and great people who can help you and your moving needs

21 avril 2026
Logo de Resupply, Inc.

Réponse de Resupply, Inc.

We're happy to hear that you found our people friendly and helpful with your moving needs. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Great Teamwork

Good personnel. More than helpful, and they were professional.

Love working with the team!

21 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our personnel were helpful and professional for you! We appreciate you sharing that you love working with our team!

Noté 5 sur 5 étoiles

Scheduling was simple and convenient

Scheduling was simple and convenient. Drivers were courteous and extremely professional in handling the sofa. I would recommend again to anyone.

21 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that scheduling was simple and convenient for you. It's great to know our drivers were courteous and professional. Thank you for recommending our services!

Noté 4 sur 5 étoiles

Concerns about how my items' condition when removed from the truck

Overall, I thought the process was great and the crew was super. My concern was how my items were handled. I donated furniture to the habitat restore. I'm not an expert, but I believe the condition of my leather furniture was acceptable to be used in someone's home. The way it was placed in the truck and slid around on the floor of the truck makes me concerned that the leather couch will no longer look decent for resale by Habitat.

21 avril 2026
Logo de Resupply, Inc.

Réponse de Resupply, Inc.

We're glad the process and crew met your expectations. We appreciate your concern about the handling of your donated furniture and how it may impact its resale condition. We'll review our procedures to ensure items are transported with care. Thank you for your feedback.

Noté 3 sur 5 étoiles

Things just don’t seem organized

Things just don’t seem organized. From trying to come to pick up items more than 3 hours sooner than time window of arrival quoted, to not accepting items that were accepted on the initial agreement and charging more to take the items on site.

It’s a good cause and still a reasonable alternative to hiring movers to haul things away but not a great experience on what is always a stressful day.

21 avril 2026
Noté 3 sur 5 étoiles

Expensive to donate

While I was pleased to be able to donate furniture to a good cause, the cost of pickup seemed high. Having to pay more than $200 was more than I'd anticipated for a table, two chairs, and an exercycle.

21 avril 2026
Noté 5 sur 5 étoiles

Terrific team

The team was really terrific that picked up my furniture. Very professional. Very pleasant on time. All good

21 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our team was terrific, professional, pleasant, and on time for your furniture pickup! Thank you for the positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

The movers were absolutely wonderful

The movers were absolutely wonderful! They were so communicative and efficient. I really appreciate all of their help!

25 avril 2026
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Réponse de Resupply, Inc.

We're so happy to learn that our movers were communicative and efficient! It's great to know that you appreciate their help, and we thank you for your review!

Noté 5 sur 5 étoiles

Friendly and efficient

Crew of three were personable and arrived on time. They worked like a well oiled machine and navigated large pieces of furniture through narrow spaces. They were quick and efficient. Highly recommend.

21 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that the crew was personable, punctual, and efficient at navigating furniture through tight spaces. We appreciate your recommendation and positive feedback!

Noté 5 sur 5 étoiles

Service came on time

Service came on time, the crew was very friendly and efficient. And it felt good that the items they picked up will be distributed to charities

21 avril 2026
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Réponse de Resupply, Inc.

We're happy the service was on time and the crew was friendly and efficient. It's great to know that you feel good about the items being distributed to charities!

Noté 5 sur 5 étoiles

The process to sign up was straight…

The process to sign up was straight forward. The turn around time to get an appointment was quick. The pick up was punctual and without error.

24 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that the sign-up process was straightforward, the appointment turnaround was quick, and the pick-up was punctual. Thank you for your positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

User friendly website/excellent communication

User friendly website. Booking procees was super easy, communication was excellent. Pick up was done between the hours scheduled. Super easy, thank you so much!

26 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our website was user-friendly, the booking process was super easy, and the communication was excellent. We appreciate you noting that the pickup was done within the scheduled hours!

Noté 5 sur 5 étoiles

RE-SUPPLY ROCKS!

Great Communication before, during, and after pick- up of our furniture donations. Very pleasant and courteous personnel doing excellent work. Not a scratch on the furniture or our home. We'll Done!

21 avril 2026
Logo de Resupply, Inc.

Réponse de Resupply, Inc.

We're happy to hear about the great communication throughout the pickup process. We appreciate you noting the team's pleasant and courteous service and the care they took with your furniture and home!

Noté 5 sur 5 étoiles

Just like the other people say the…

Just like the other people say the service ,booking process and l can 't say enough about the staff . The men who pick it up were fantastic

21 avril 2026
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Réponse de Resupply, Inc.

We're happy to learn that you found our service and booking process great. We appreciate your positive feedback regarding the team who picked up your items!

Noté 5 sur 5 étoiles

Very professional and efficient and…

Very professional and efficient and friendly

19 avril 2026
Logo de Resupply, Inc.

Réponse de Resupply, Inc.

We appreciate you sharing your experience with us. We are so glad to hear that you found our team professional, efficient, and friendly!

Noté 4 sur 5 étoiles

Everything was great

Everything was great. Driver and assistance were courteous and quick. I would have preferred the ETA feature was working or an alert that my driver was down the road rather than 'arrived'.

23 avril 2026
Logo de Resupply, Inc.

Réponse de Resupply, Inc.

We're glad you enjoyed your experience. We appreciate your feedback regarding the ETA feature and notification preferences. We will review our notification system to improve accuracy. Thank you.

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