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Resupply, Inc. Avis 19 484

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Liked: ease of scheduling, regular updates. Not so good: 1) the team was less careful than most movers — I heard a lot of thumping and scraping. Even though the items may be discarded, the house s... Voir plus

Noté 5 sur 5 étoiles

Original pickup was moved ip an extra day which I didn't expect, but was very surprised. Pickup guys were very prompt & professional. A little disappointed that my original quote had a recycle fee a... Voir plus

Noté 5 sur 5 étoiles

This was a very efficient way to have furniture moved and to donate to a great cause, New Life Warehouse in Oldsmar. The moving team kept us updated as to pick-up details, dates, times - with real ti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was great. Workers were courteous, and quite efficient in moving and loading items. One minor problem was scheduling: 1200-4:00 pm window turned into 1200-8:00pm. The company gave me the c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 4 sur 5 étoiles

Excellent service!!

The gentleman picking up my furniture was a gem. Thank you so so much. I do think this service is expensive. So gave it 4 stars for that reason. Easy to set up. Glad someone can use that dresser.

25 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that the pickup went smoothly. We appreciate your feedback regarding the cost and are glad the dresser will be put to good use. Thank you for your review.

Noté 5 sur 5 étoiles

The gentleman who picked up my hutch…

The gentleman who picked up my hutch was so polite. It was a pleasure meeting him.

21 avril 2026
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Réponse de Resupply, Inc.

We appreciate you sharing that the pickup experience was a pleasure and that the gentleman was polite. Thank you for your time and positive feedback!

Noté 1 sur 5 étoiles

Scam Company - Lowball quote then add a bunch of fees

The person who scheduled the pickup was told everything I would be donating, including sizes of each item. I was told the truck would be plenty big enough and could even add additional items if needed for a fee. When the "truck" arrived it was a commercial van, and the movers didn't know if my items I planned would fit. They ended up cramming the sofas and glass table into van, likely damaging them and then many of the items were reclassified in size and quote went from $280 to almost $500. When the movers were there I attempted to call to speak to someone and was sent to text message support. This company is a shady rackett that takes advantage of people trying to do a good thing by donating. It would have been cheaper to just have a junk hauler pick up the items and send them to a landfill.

20 avril 2026
Noté 5 sur 5 étoiles

Your guys were on time

Your guys were on time, efficient and courteous

21 avril 2026
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Réponse de Resupply, Inc.

We appreciate you letting us know that our team was punctual, efficient, and courteous. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Professional.

Prompt, efficient, hassle free.

21 avril 2026
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Réponse de Resupply, Inc.

We're so glad our services were prompt, efficient, and hassle-free for you. Thank you for your positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

service staff

20 avril 2026
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Réponse de Resupply, Inc.

Thank you for sharing your experience and choosing ReSupply!

Noté 5 sur 5 étoiles

Texts and emails kept me informed

Texts and emails kept me informed. Alex was polite and friendly. They arrived when they said they would be here. They took the items out of the house without any problems.

24 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that you were well-informed with our updates and that our team was punctual and courteous. We appreciate you mentioning the smooth removal process. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Great experience!

Fast, courteous, did a great job!

21 avril 2026
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Réponse de Resupply, Inc.

We appreciate you sharing that our service was fast, courteous, and effective. Thank you for your positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

Polite and on time.

Polite and on time.

23 avril 2026
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Réponse de Resupply, Inc.

We're happy the team was polite and on time! We appreciate your positive feedback regarding the service you received.

Noté 5 sur 5 étoiles

They were quick

They were quick, friendly, complete and saved us a lot by their actions.

25 avril 2026
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Réponse de Resupply, Inc.

We're so happy to hear that our team was quick, friendly, and complete! We appreciate you taking the time to share your positive experience with us.

Noté 5 sur 5 étoiles

Excellent service for a new start

The communication was excellent and quick. Loved that I could book online and got text message updates on my appointment. We just had a baby, and trying to reconfigure our home (and lives) around making room for her, and Resupply just made everything so much less complicated. Although we were sad to see our furniture that we've had over the years go, it was great to have Resupply there (quickly, in-and-out) and give us a fresh start. Thank you!

18 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our quick communication and online booking with updates made reconfiguring your home easier during this special time. It's wonderful we could provide a fresh start for you. Thank you!

Noté 5 sur 5 étoiles

Courteous and informative

Courteous and informative. While they didn't make the agreed pickup time, they did update me periodically with reasons and altered ETA.

20 avril 2026
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Réponse de Resupply, Inc.

We appreciate you taking the time to share your feedback. We're glad you found our team courteous and informative, and we apologize for the pickup time change. We value your comments.

Noté 3 sur 5 étoiles

The representative was extremely nice…

The representative was extremely nice and got us scheduled timely.
The driver, Mario, was professional and friendly.
The crew was rough in moving the furniture (not careful/caring)
The price went from approx $840 to over $2,000 when pieces were added to the initial list and after stating they would remove everything, they did not take the working washer/dryer and stated "Boss said no."??? I did not receive any money back for not taking those pieces. $$ seems extreme for a DONATION.

24 avril 2026
Noté 5 sur 5 étoiles

Great service from start to finish.

The booking process was very easy again. Both drivers showed up on time and were friendly and extremely helpful. They took great care removing the furniture not to damage anything. i’ll be using the service again in the future.

25 avril 2026
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Réponse de Resupply, Inc.

We're happy the booking process was easy for you once again. It's great to hear that our drivers were punctual, friendly, and helpful, and that they took great care with your furniture. We appreciate your feedback and look forward to serving you again!

Noté 5 sur 5 étoiles

The people that did the pick up were…

The people that did the pick up were awesome. They also communicated any scheduling change very well!

20 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that you found the pickup team awesome and that they communicated scheduling changes effectively. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Great Service!

My Goodwill donations were too bulky to take them in my car. The driver arrived promptly and picked up my items, including patio furniture from the second-story outdoor deck of a townhouse.

20 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our driver was prompt and able to pick up your bulky donations, including the patio furniture from your second-story deck. We appreciate you choosing us for your Goodwill donation!

Noté 5 sur 5 étoiles

Excellent communication and…

Excellent communication and professional services. We're very pleased.

24 avril 2026
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Réponse de Resupply, Inc.

We're pleased to hear that you received excellent communication and professional services. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

A Five‑Star Donation Pickup Experience

I had a fantastic experience with Resupply. Scheduling was easy and all online. The gentlemen who came to pick up my couch and loveseat were incredibly professional, efficient, and right on time. They were friendly, respectful, and brought such positive energy with them... it truly made the whole process easy and stress-free. They took great care during the pickup and made this donation experience a great one from start to finish. I would use Resupply again in a heartbeat and highly recommend them to anyone looking for a smooth, dependable donation pickup.

22 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that the scheduling was easy and online. We appreciate your highlighting the team's professionalism, efficiency, and positive energy during your donation pickup. We're glad the process was stress-free for you, and we appreciate your recommendation!

Noté 5 sur 5 étoiles

Communication for arrival was clear and…

Communication for arrival was clear and timely drivers professional

25 avril 2026
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Réponse de Resupply, Inc.

We're happy to hear that our arrival communication was clear and timely, and that our drivers were professional. We appreciate your positive feedback!

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