Richmond Motor Group - Suzuki Southampton Avis 

714
•
TrustScore 5 sur 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Royaume-Uni

  • 02380 873 888

4,9

Excellent

TrustScore 5 sur 5

714 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(714)

1 710 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We have been very happy with Suzki…

We have been very happy with Suzki since we first got one from the Fareham branch. Dell the manager their at the time was very helpful & we have followed him round to where he is now in Southampton.

14 février 2026
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy you've consistently enjoyed your Suzuki experience and appreciate your loyalty. It's great to know our team's support has been so helpful to you over the years.

Noté 5 sur 5 étoiles

Following a number of problems in…

Following a number of problems in purchasing a secondhand car, we are happy to strees that those problems have now been sorted out by Bill Ryan, the Suzuki Manager. We are now going to buy a new Swift from them and would like to thank Bill for coming up trumps. Ghislaine Chauvin

9 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that the issues you experienced with your secondhand car purchase have been resolved. We appreciate your feedback and are delighted you're buying a new Swift from us. Thanks for your positive comments.

Noté 4 sur 5 étoiles

good service

good service, only down point was one of the keys was dead which would have been nice to been told. Jag did a great job though recommend dealing with him

25 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're glad you appreciated the service. We regret to hear about the key issue and will address this to ensure better communication going forward. We appreciate your recommendation.

Noté 4 sur 5 étoiles

Nearly 5Stars

Parking is an issue at the dealership, but Ricky the salesman was really good.

4 février 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate your feedback. We're glad the salesperson provided excellent service. We'll review parking options to improve our customer experience.

Noté 5 sur 5 étoiles

Jagdeep Bhakar was great

Jagdeep Bhakar was great. We went into the showroom knowing we wanted to but a swift and Jag was not pushy at all. Would highly recommend both Jag and Richmond Suzuki

31 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience! It's wonderful that our team made you feel comfortable and helped you find the perfect car. Thank you for recommending us!

Noté 5 sur 5 étoiles

Jag was great

Jag was great, he was supportive, knowledgeable, honest and attentive. We felt relaxed and supported in making a big decision for us, moving to an electric vehicle. Thanks so much Jag

30 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're delighted to hear that you felt supported and relaxed while making such a big decision. We appreciate your positive feedback and are glad we could help with your move to an electric vehicle!

Noté 5 sur 5 étoiles

Great team…

The whole team are amazing thank you all for your help

31 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We are so grateful for your kind words and appreciation. We're happy to hear that our team was able to help you!

Noté 5 sur 5 étoiles

MG service

MG service, Both Louis and service manager were most helpful, helped with a technical warranty issue and lovely loan car provided.

29 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that our team was helpful with your warranty issue, and that you enjoyed the loan car. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Polite

Polite, informative, friendly. This is our second purchase with Richmond.

28 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're glad you enjoyed your experience with us! Thank you for your continued trust and for choosing us for your second purchase.

Noté 5 sur 5 étoiles

I am so pleased with my purchase from…

I am so pleased with my purchase from the sales lady Charley. She was so helpful and polite. I thank everyone at newmans for what great service you get x

27 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you were pleased with your purchase and the service you received.

Noté 5 sur 5 étoiles

I recently bought a car from Charley…

I recently bought a car from Charley and the whole process was excellent. Communication was clear, transparent, and professional throughout. The car was in great condition and exactly as advertised. I really appreciated how easy and straightforward everything was. Highly recommend and would definitely buy from them again.

27 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that the car buying process was excellent! It's great to know that the communication was clear and transparent, and that the car's condition met your expectations. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Excellent experience!

Excellent experience dealing with Richmond in Totton, Southampton! From my first phone call to them and picking up my pre-owned car the service couldn't be faulted. Jagdeep was very professional from start to finish, even picking me up from the train station. Very good company to deal with and not pushy - would highly recommend 👍

26 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had an excellent experience with our team in Totton! We appreciate your kind words regarding the service you received, and we're glad everything went smoothly. Thank you for the recommendation!

Noté 5 sur 5 étoiles

Bought second hand Swift.

Sam helped us choose a second hand car. Very much appreciated that he didn’t go for the hard sell. Kept exactly to our criteria. It was me who stretched them! All went very smoothly, although I have only had the car for a few days, no problems so far.

21 janvier 2026
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a smooth experience choosing your car. We appreciate your positive feedback regarding the assistance you received and that we met your needs. Thanks for sharing!

Noté 5 sur 5 étoiles

I had a very positive experience with…

I had a very positive experience with Richmond Suzuki Totton, Southampton. The process was straightforward and hassle-free from start to finish, and the customer service was excellent. A special mention to Jagdeep Bharak, who was fantastic throughout—friendly, knowledgeable, and genuinely helpful. Highly recommended dealership!

21 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a positive and hassle-free experience with us. We appreciate your kind words and are so glad that Jagdeep was helpful and knowledgeable. Thank you for recommending us!

Noté 5 sur 5 étoiles

Just purchased my new car and couldnt…

Just purchased my new car and couldnt be happier with the service from jag and team….i highly reccomenf

21 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you are satisfied with your new car and the service you received. Thank you for your recommendation; we appreciate it!

Noté 5 sur 5 étoiles

Jag was helpful

Jag was helpful. Great service 10/10.

21 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience. We appreciate your perfect rating and feedback!

Noté 5 sur 5 étoiles

Excellent in all respects.

We bought our new Suzuki Vitarra from Newmans at Totton. This replaced our previous Suzuki, also bought from Newman’s in 2023.
Sam Beevers helped us throughout the process. Each and all of our questions were answered completely at every stage. Sam was supported by Del Bhatti on specific points.
Truly first class guidance and support, throughout. We will be delighted to return for our next car in four years time

20 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a first-class experience with us while purchasing your new Suzuki Vitara. It's great to know that our team provided complete answers and guidance throughout the process. We appreciate your continued loyalty and look forward to seeing you again.

Noté 5 sur 5 étoiles

Ricky and jagdeep

Great service both guys

16 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're glad you had a great experience with our team; we appreciate your positive feedback and thank you for sharing.

Noté 5 sur 5 étoiles

Great friendly service. Ricky Singh was…

Great friendly service.Ricky Singh was very helpful and patient with our lack of technical expertise! Recommended!

14 janvier 2026
Avis spontané
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Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience! We appreciate your kind words and are so glad we could assist you with your technical needs with patience.

Noté 5 sur 5 étoiles

Jag was great helping us with choosing…

Jag was great helping us with choosing our car. It was a very smooth transaction and stress free. Would reccomend using him again.
Thank you Jag

11 janvier 2026
Avis spontané
Logo de Richmond Motor Group - Suzuki Southampton

Réponse de Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a smooth, stress-free car-buying experience. Thank you for recommending our services; we appreciate your positive feedback!

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