My initial enquiries to Fustle (Alistair) were met with quick and useful responses. He was very engaged from the start and made it easy for me to test ride the bikes and choose the best size. He also... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My initial enquiries to Fustle (Alistair) were met with quick and useful responses. He was very engaged from the start and made it easy for me to test ride the bikes and choose the best size. He also... Voir plus
L'entreprise a répondu
Ride, Explore sums up my first 4 months of Fustle ownership. As far as a progressive gravel bike goes I doubt there is much better available. Living in the Scottish Borders it is perfect for steep and... Voir plus
L'entreprise a répondu
Fantastic service. Tyre required for a race that weekend. Was with me within 48 hours.
L'entreprise a répondu
Couldn’t recommend buying a Fustle more. The entire process of purchasing my bike was a shining example of great customer service. I wasn’t sure which frame to order, the team helped me work out my... Voir plus
L'entreprise a répondu
Custom built bikes designed and built in Northern Ireland. Home to the winner of the 'Design and Innovation Awards 2021' Causeway GR1 frame-set.
Enterprise House, 2-4 Balloo Avenue, Unit 1A, BT19 7QT, Bangor, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top classic products but also very knowledgeable group of enthusiasts

Réponse de FUSTLE
Excellent service from Aaron from start to finish, shipped my bike out to Portugal, arrived 5 days later, out of the box and riding the trails within the hour! Love the bike!!!

Réponse de FUSTLE
I ordered some socks for my partner for Christmas, he bought a Fustle frame recently and is really pleased with it.
Service was excellent, they arrived really quickly, and were even wrapped in Fustle seasonal tissue paper (a nice touch). Great service, products and attention to detail. Thank you
Dawn

Réponse de FUSTLE

Réponse de FUSTLE
Everything has been flawless with my purchase of the Fustle bike kit. Before ordering I contacted Fustle with a couple of questions and got a very quick and nice reply from Aaron.
Once ordered the frame kit was delivered within 2 days and arrived in perfect condition, bike box as well.
The frame was finished to a very high quality with nice details.
So great bike backed up by a great team.
Thanks Fustle.

Réponse de FUSTLE
Fustle have got it right...from start to finish.
I would go so far to say this is the best bike (and I have had many over the years) that I have ever owned. The build quality, geometry, ride comfort, design and styling are all second to none.
Short distance day rides to long distance multi day trips, I am more than confident this bike will not fail to disappoint. I have had the Causeway loaded up for bike packing and it handles it extremely well.
Many other retailers out there could learn a thing or two when it comes to Fustle's customer service. The personal touch and guidance on specifying your bike is excellent. The team are fantastic and always on the end of the phone for any questions. Big thanks to Aaron for making my purchasing experience so informative and simple.
Thank you Fustle team, keep up the great work!

Réponse de FUSTLE
Awesome bike, great buying experience, lovely after sales relationship!
The bike is crazy good, so is the fustle family!
Buying experience was very easy and professional + personal contact.
Right after the order I got a call from the owner and we discussed my plans building up the bike from scratch! Thank you very much Alastair!
In the meantime me and two friends ordered a Fustle. Another build from scratch plus a full build by Fustle‘s mechanics. They all love it and had a great experience!
Best regards, flo

Réponse de FUSTLE
Great little company designing cutting edge gravel bikes in Northern Ireland. Modern geometry, for comfort and stability when things get fast and rough. This is not just a cross bike with fat tyres. Well finished, nice details. great value. Great friendly advice. cant say enough good things.

Réponse de FUSTLE
Ordered my Causeway in May 2020. There was a problem with my frame because green in my size was out of stock, but the the online shop didn't show that. Everything was out of stock, so they flew my frame of the next batch from Taiwan to Northern Ireland to assemble it, instead of let me wait for two months for shipping by a container ship as usual. FUSTLE paid that expensive shipping for me and sent me pictures of the process because they noticed how stoked I was about my new bike! best customer service i experienced my entire life!
The product: what can i say ... i think i couldn't have bought me a better bike than my Causeway! It's comfortable, durable, fast, gorgeous ... i could talk days about it! ...
Without exaggeration ... one of the best purchases I ever did!

Réponse de FUSTLE
Great bike and easy to work with. Set up bike the way I wanted and excellent knowledge about different kit options.

Réponse de FUSTLE
Highly recommend!
The attention to detail on Fustle bikes is outstanding as well as their customer service in case you need advice when choosing the right bike.

Réponse de FUSTLE
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.