STAY AWAY FROM RIDLYY Unfortunately I can't rate this company 0 stars. I am most upset after trying to order a taxi having it cancelled then magically €50 is taken from my account the day afte... Voir plus
L'entreprise a répondu
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Same as everyone else: SCAM. Got charged 50€ but no subscription was advertised anywhere!!! Customer support won’t answer my e-mail even though they keep commenting “please contact our customer suppor... Voir plus
L'entreprise a répondu
Leider absoluter betrug. Habe vor zwei Tagen versucht ein Taxi zu bestellen, was nicht funktioniert hat. Dafür wurden mir 50cent abgebucht trotzallem und jetzt haben die versucht über meine Kreditkart... Voir plus
L'entreprise a répondu
Wie bei fast allen hier, wurde meine Kreditkarte von diesem Unternehmen belastet. Erst 0,50 € und drei Tage später 49,90 € für ein Abonnement, dass ich nicht wissentlich abgeschlossen hatte. Wusste e... Voir plus
L'entreprise a répondu
1,5
Mauvais
39 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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What an absolute scam
What an absolute scam. Ordered a taxi in Almería that never arrived and was charged £49.90 today from my bank account. Experiencing financial hardship because of this
16 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Sharon,
We’re sorry to hear about the difficulties you’ve experienced, especially given the financial hardship you mentioned. We understand how distressing it is to be charged when the taxi you booked did not arrive.
We would like to review your situation individually and help clarify what happened. Please email us at contact@ridlyy.com with the phone number you used for your booking so our team can locate your details, contact you, and investigate your case as efficiently as possible.
Thank you for giving us the opportunity to look into this matter.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Yes it is a scam!
Yes it is a scam!! They tried to deduct 50€ from my bank account even though the taxi never came
10 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Helysa,
We understand your frustration, especially when you were expecting a taxi and instead noticed an unexpected payment attempt.
We’d like to look into the circumstances of your booking and clarify what happened. Please email us at contact@ridlyy.com with the phone number you used when making your booking. This will help our team locate your request, get in touch with you, and investigate the matter properly.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
KATASTROPHAL
Wie bei fast allen hier, wurde meine Kreditkarte von diesem Unternehmen belastet. Erst 0,50 € und drei Tage später 49,90 € für ein Abonnement, dass ich nicht wissentlich abgeschlossen hatte. Wusste erst gar nicht, was das ist und dann fiel mir ein, dass ich morgens hektisch nach einem Taxi gesucht hatte, dass mich zum Flughafen bringen sollte. Dabei bin ich wohl auf deren vollkommen intransparenten „Service“ reingefallen. Ein Taxi habe ich über dieses Unternehmen nicht bekommen, jedoch ein vollkommen überflüssiges Abo für rund 50 €, zusätzlich zu dem Taxi, dass ich dann ohnehin und ohne die buchen musste. Die Rennerei, die ich jetzt habe, um das rückgängig zu machen, steht in keinem Verhältnis. Eine Frechheit und IRREFÜHRUNG in jeglicher Hinsicht. Dass sowas hier überhaupt erlaubt ist und noch nicht die deutschen Verbraucherschützer auf den Plan gerufen hat, wundert mich sehr.
@HP*ridlyy: Ich verzichte auf Ihre fadenscheinigen Entschuldigungen und angebliche Wichtigkeit von Feedback/Erfahrungen, um Euren Service zu verbessern. Der Service ist Schrott und ich will mein Geld zurück.
8 octobre 2026
Avis spontané
Réponse de Ridlyy
Guten Tag Tatjana,
wir verstehen, dass Sie eine konkrete Klärung Ihrer Situation erwarten, insbesondere da Sie nach Ihrer Taxianfrage eine Belastung festgestellt haben, ohne den gewünschten Service erhalten zu haben.
Damit wir Ihren Vorgang gezielt überprüfen können, senden Sie uns bitte eine E-Mail an contact@ridlyy.com mit der Telefonnummer, die Sie bei Ihrer Anfrage verwendet haben. Unser Team kann Ihren Fall anhand dieser Angaben zuordnen, Sie kontaktieren und Ihr Anliegen sorgfältig prüfen.
Wir möchten Ihnen eine konkrete Rückmeldung zu Ihrem individuellen Fall ermöglichen.
Mit freundlichen Grüßen
Das Ridlyy-Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar (24/7)
STAY AWAY FROM RIDLYY
STAY AWAY FROM RIDLYY
Unfortunately I can't rate this company 0 stars. I am most upset after trying to order a taxi having it cancelled then magically €50 is taken from my account the day after.
I have emailed customer support and not received a reply. I'm at a loss of what to do, I've contacted my bank but because the payment is shown as pending I can't challenge it yet.
This is clearly a scam to take your money and then to try and avoid refunds. Honestly, they need referring to trading standards for fraudulent activity.
15 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Oliver,
We’re sorry to hear about your experience and understand how concerning it must be to see a pending payment following the cancellation of your taxi booking. We also regret that you have not yet received a response to your email.
To help us look into your situation and ensure your request is handled efficiently, please email us at contact@ridlyy.com with the phone number associated with your booking. This will allow our team to identify your case and contact you directly.
Thank you for bringing this matter to our attention. We take your feedback seriously and will do our best to assist you.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Do not use this service
Do not use this service. It’s a scam. First they charged me 50 cents to register for the service. The car never arrived and I was still charged €49 for a ride I never took. I’ve written several emails, but have received no response.
30 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello Pietro,
We’re sorry to hear about your experience and understand your frustration regarding the service you received.
We would like to confirm that we have received your request and forwarded it to the relevant department for review. Your case is being handled by our team. Please check your email inbox, including your spam or junk folder, for our response and any updates regarding your request.
Thank you for your patience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
I ordered a taxi and paid the 50c but…
I ordered a taxi and paid the 50c but it was canceled by Ridlyy. Than a day later, yesterday, 50 Euros were taken from my account. I demand a refund. I did not even get a taxi and never agreed to paying more than the 50 cents.
12 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Maria,
We're sorry to hear about your disappointing experience with Ridlyy. We understand your frustration, especially as your taxi request was canceled and you were subsequently surprised by a charge you weren't expecting.
We take your concerns regarding the booking process and the clarity of the information provided very seriously. We want our users to have a clear understanding of how our service works at every stage of their journey.
Thank you for bringing this situation to our attention. Your feedback is important to us and helps us identify areas where the customer experience can be improved.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Again same scam as everyone else
Again same scam as everyone else , they charge you 50 euro for a subscription I never consented to then don’t answer emails or calls
Terrible scammy place
Wouldn’t recommend it to my worst enemy
And I will make sure to post and share this so no one ever gets scammed like this again
Shame of a so called company
9 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Kelly,
We're sorry to hear that your experience with Ridlyy has left you feeling so disappointed. We understand the importance of feeling heard and receiving clear, helpful communication throughout the customer journey.
We can confirm that your request has been handled by our customer service team. We appreciate you taking the time to share your feedback, as it helps us continue to improve the quality of our service and customer experience.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Scam
Scam. Obfuscation and hidden fees.
Deliberately misleading, amazing they can remain in business legally.
10 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello Scott,
We're sorry to hear that your experience with Ridlyy has left you feeling this way. We understand how important clear communication and a straightforward customer journey are, and we take your feedback seriously.
We would appreciate the opportunity to investigate your case thoroughly, review the points you have raised, and provide you with an appropriate response. Our team is available around the clock should you need further assistance.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Fraud
Same as everyone else: SCAM. Got charged 50€ but no subscription was advertised anywhere!!! Customer support won’t answer my e-mail even though they keep commenting “please contact our customer support so we can review your case closely “. Pretty sure they will reply to this the same way. AWFUL company.
7 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Anastasia,
We’re sorry to hear about your disappointing experience with Ridlyy. We understand your frustration regarding the subscription terms and, in particular, the fact that you have not received a response to your previous email. We recognize that being asked to contact customer support again without receiving a reply can be frustrating.
Your feedback deserves attention, and we regret that your attempts to resolve this matter have left you feeling ignored. We take your concerns seriously and will make every effort to ensure that your experience and previous correspondence receive the appropriate attention.
Thank you for sharing your feedback. We regret the loss of confidence this situation has caused and appreciate the opportunity to address your concerns.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Excuses voor de vorige beoordeling
Ik heb eerder op deze site een slechte review gepost omdat ik dacht slachtoffer te zijn geweest van een malafide bedrijf maar Ik heb inmiddels de review ingetrokken. Het bedrijf heeft snel gehoor gegeven aan een uitleg mail wat ik ze heb gestuurd en het aankoopbedrag net zo snel volledig gecrediteerd.
10 octobre 2026
Avis spontané
Réponse de Ridlyy
Goedendag Hans,
Hartelijk dank dat u de tijd heeft genomen om uw ervaring bij te werken en uw eerdere beoordeling te herzien. We zijn blij te horen dat we snel op uw e-mail hebben kunnen reageren, uw situatie hebben kunnen verduidelijken en u naar tevredenheid hebben kunnen helpen.
We vinden het belangrijk om vragen en zorgen van onze klanten serieus te nemen en waarderen het dat u ons de gelegenheid heeft gegeven om de situatie op te helderen. Bedankt voor uw begrip en voor het delen van uw bijgewerkte ervaring!
Met vriendelijke groet,
Het Ridlyy-team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 bereikbaar
DO NOT USE THIS WEBSITE
DO NOT USE THIS WEBSITE. I ordered a taxi for me and my friend to a concert. Payed 50c transaction fee. Taxi came that was all fine, a few weeks later my bank rings me and tells me €40 was taken out of my account for a subscription and 50c was taken out from the same company. I did NOT sign up for a subscription and demand a refund straight away, I am extremely unsatisfied and hope the website gets shut down immediately. It’s an absolute disaster and a scam
8 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Emily,
We’re sorry to hear that, despite your taxi journey going as planned, the experience that followed left you feeling so dissatisfied. We understand how upsetting it can be to discover an unexpected issue after using a service, especially when you believe you have not agreed to it.
We take your concerns seriously and regret the frustration this situation has caused. Your feedback is important to us, and we hope your concerns can be carefully reviewed so that you can receive answers about your experience.
Thank you for sharing your feedback.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
just tried to book a taxi and they…
just tried to book a taxi and they stole £42 out of my account, i's a scam, don't trust this company just a fraud
6 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello John,
We’re sorry to hear that your experience with the taxi booking service has left you so frustrated. We understand how concerning it can be when something unexpected happens during the booking process, and we regret that your experience has not met your expectations.
We take your feedback seriously and would like your concerns to be reviewed carefully so that you can receive answers regarding your experience. Thank you for taking the time to share your feedback.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Komplette abzocke
Komplette abzocke ! Verdeckte kosten und keine leistungen zu erwarten .
Schlechtestes unternehmen das ich kenne.
Nicht benutzen
6 octobre 2026
Avis spontané
Réponse de Ridlyy
Guten Tag Amelie,
es tut uns leid, dass Sie mit Ihrer Erfahrung unzufrieden sind und den Eindruck gewonnen haben, dass unser Service Ihre Erwartungen nicht erfüllt hat. Wir verstehen Ihren Unmut und bedauern, dass Ihre Erfahrung einen so negativen Eindruck hinterlassen hat.
Wir nehmen Ihr Feedback ernst und möchten, dass Ihre Anliegen sorgfältig geprüft werden. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.
Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar
Leider absoluter betrug
Leider absoluter betrug. Habe vor zwei Tagen versucht ein Taxi zu bestellen, was nicht funktioniert hat. Dafür wurden mir 50cent abgebucht trotzallem und jetzt haben die versucht über meine Kreditkarte 50 euro abzubuchen. Zum glück wurde die Zahlung von meinem Kreditunternehmen abgelehnt. Wirklich 100% abzocke, vorallem da man gar nicht mitbekommt das man da irgend ein Abo abschließt.
8 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Tobias,
We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.
We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.
Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.
Thank you for taking the time to share your experience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Just a total scam charged me 50 euro…
Just a total scam charged me 50 euro for nothing want the refund quickly and they also make cancellation very difficult
7 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Jashan,
We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.
We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.
Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.
Thank you for taking the time to share your experience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Scammed my young daughter She tried to…
Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in school, so doesn’t have 50e spare to be scammed. Thankfully bank called her about transaction. Absolute scumbags that should be shut down
5 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Adrian,
We’re sorry to hear about the distress and frustration this situation caused, particularly as the service was intended for your daughter and she did not receive the expected taxi service.
We understand how concerning it can be when a booking does not go as expected and subsequent account activity raises further questions. We would like the opportunity to review the situation carefully and address your concerns.
Please contact our customer support team directly so that we can examine the details of the booking, review what happened and provide you with the appropriate information.
Thank you for taking the time to share your experience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Absolute bloody scam!!!
Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent authorisation. This is criminal activity for services never provided. You should be ashamed of yourselves. Your pathetic responses are ridiculous and you don't even pick up the phone for the number you provided! Genuine thieves!!!!!!!!!!!!! Do NOT even respond as your standard response to every review is an absolute joke!
29 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello KARA,
We’re sorry to hear how frustrated and disappointed you are with your experience, particularly regarding the service you expected to receive and the difficulties you encountered when trying to reach our support team.
We understand that you are dissatisfied with the responses and would like your concerns to be addressed more specifically. We would like the opportunity to review your situation carefully rather than provide a generic response.
Please contact our customer support team directly so that we can examine the details of your case and provide you with the appropriate information.
Thank you for taking the time to share your feedback.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
I needed a taxi in Zakopane
I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi). 2 days later I see that they charged me for some automatic subscribtion (which I did not activate, the site didn't say anything about any subscribtion). I called customer support. They told me I didn't cancel the ride and won't give the money back. If a taxi did indeed arive (even though I pressed to cancel) they didn't, in any way, let me know that it did. Do not use this scamming site.
3 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello Lukas,
We’re sorry to hear that your experience with your taxi booking in Zakopane did not meet your expectations, particularly regarding the booking status, cancellation process and the communication you received afterwards.
We understand how frustrating it can be when a booking remains pending and you do not receive clear confirmation about its status. We would like the opportunity to review your case more closely and clarify what happened with your booking.
Please contact our customer support team directly so that we can examine the details of your request, review the booking history and provide you with the appropriate information.
Thank you for taking the time to share your experience.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
Ridlyy made an unauthorized charge of…
Ridlyy made an unauthorized charge of €49.90 to my card 2 days after a 0.50c charge. Fraudulent site. I demand a refund
4 octobre 2026
Avis spontané
Réponse de Ridlyy
Hello George,
We’re sorry to hear that your experience has left you disappointed and frustrated.
We would like to review your situation more closely and understand what happened in your case. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.
Thank you for taking the time to share your feedback.
Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7
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