Riley Scooters Avis 

116
•
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... Voir plus

Noté 1 sur 5 étoiles

I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... Voir plus

Noté 1 sur 5 étoiles

Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... Voir plus

Noté 5 sur 5 étoiles

Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... Voir plus

À propos de l'entreprise

  1. Concessionnaire de scooters

Écrit par l'entreprise

Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(116)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good little run around.

Good little run around.
Scooter has worked well and rides well. Needed to buy an extra battery as the battery didn't do a third of the distance than what the description said it would do. Slopes and cold weather can affect the battery.
However, was given 50% discount from Riley with buying the spare battery which was really fair. Was given phone holder as well as gesture of good will, so customer service was very accommodating

2 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Customer service

Having bought a scooter as a gift, 10 month later had a problem and dropped Riley’s an email. Super fast reply and service. Sent out a replacement battery with no hassle under warranty.

What a fun little toy.

7 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Impeccable service and constant service…

Impeccable service and constant service updates.
I had the pleasure to collaborate with Mark in order to get one of their lovely scooters to be delivered in Jersey Channel Islands( location where they don’t normally deliver).
He got out of his way to make this possible by contacting a couple of delivery companies to find the best option.
Thank you very much Mark and the Riley Team.

21 janvier 2022
Noté 5 sur 5 étoiles

Excellent and quick customer service!

I had lots of enquiries to make sure I can get the correct battery from the website for the RS2 scooter (I wanted the old round battery connector instead of the blade connector). The customer service team were quick to reply and able to resolve all of my issues quickly, and delivered the battery with next day delivery.

19 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Purchase

Scooter arrived quickly and we are very pleased with it. Charges quickly, easy to assemble, operate and fold down. The build quality seems very good.

30 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Riley scooters review

E-mailed Riley scooters and asked if the Riley scooter was the same as the Levi scooter sold in USA and Canada. Haden replied with an honest answer saying it was very much the same scooter with some changes, basically re branded for the UK market, dont let this put you off buying one as the service is good and most sooters you buy are all mostly rebrands from China, very good scooter, built and rides well,great value for the money, good to know you have UK support from Riley scooters when you require it.

18 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Good Service

Ordered 2 scooters but one was lost by the courier. A replacement was sent straight away following contact with CS. Haven't used the scooters yet as they are a Christmas present but they look superb and service has been excellent up to this point.

10 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

The amazing RS1 scooter

An amazing RS1 scooter. A GREAT build and design with the soft and comfortable 10 inch wheels in which helps to keep everything stable along my rides around my local area. It’s very versatile and manageable with it’s folding up feature that makes life simple for me during times like going up the stairs/going inside crowded shops etc. 4stars for me. Although, it would’ve been 5 if the mileage was a little bit more. 15 miles is good but not extraordinary. Besides from that the RS1 has helped me a lot soo far with traveling. Next I want to try is the RS2. One day. Just one day I’ll have the chance to ride the RS2

6 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

5* for product and customer services!!!

I've tried a few scooters in the last year and I have to say that Riley's RS1 is the most comfortable ride out of them all. Its quick, light and removable battery is a bonus since I have a 2 batteries I barely have to wait for them to charge. Furthermore customer service is excellent. I recently destroyed my charger and was looking everywhere online for replacement without any luck. I emailed customer services and they sorted it out ASAP. I would highly recommend this company and their products!!!

20 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

TOP scooter Rrrrrrrr

well built scooter,nice feel on all surfaces ,love the fact that you can bye another battery for longer range, so i did so,and i store it in a tripod bag, and i hang it on the hook built on the scooter,got say too, that the customer service, if theres any faults is 10 out of 10, they very helpfull indead, Thankyou Hayden

18 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Riley RS1 e-mail scooter

I'm a 61year old man & purchased a Riley RS1scooter,
Best thing I've done in year's. Incredible engineering, faultless in every department. Great fun. Highly recommend to anyone

10 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

10/10

Amazing scooter, especially for beginners but also has more advanced features. Bought this a few months ago and have loved it ever since! 10/10 I highly recommend.

4 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

What a great scooter

What a great scooter. We decided to try them out on our Rome trip and they have been absolutely fantastic. Even though the roads in the city are horrendous, the RS1 electric scooter has handled them with easy. They are well manufactured and easy to use, they are now officially are favourite toy on the trip.

4 octobre 2021
Avis spontané

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