I have read some bad reviews from initial areas here in NC. So far, the install was fast, installers courteous and professional. We had Spectrum before we dropped it, and still get outage notices. We... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ripple helped me setup at home and install I had a small issue but the customer service on the phone was fantastic you don’t find that anymore ripple was great
We've had Ripple attempt to install their fibre service to our home twice. Neither attempt has gotten an internet connection (connection with no internet). On the second attempt they left the cable ly... Voir plus
L'entreprise a répondu
Installed yesterday and has been down multiple times. Its been down most of the day amd they refuse to answer service tickets and the online chat said they were resetting the system just to boot me of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2021, Ripple Fiber provides thousands of homes with the brightest and fastest fiber internet solutions, powered by a 10Gig, 100 percent fiber optic network. With its patented technology driving rapid expansion, Ripple Fiber is redefining connectivity for its communities while remaining committed to promoting digital empowerment. Ripple Fiber believes the biggest wave starts as a ripple.
Coordonnées de contact
6000 Fairview Rd, 28210, Charlotte, Etats-Unis
- ripplefiber.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've been waiting over a month to get…
I've been waiting over a month to get my cable buried.
Quick and on time
Fast and professional installation
Fast and professional installation, great service, great price.
Consistency in service and pricing.
So Far everything has worked the way it…
So Far everything has worked the way it has been presented to me. I did have an issue with having my line buried in the yard. It took about 2 weeks to get the yard done. But everyone was very helpful getting it done. But it did take about two weeks
The person to person interaction was…
The person to person interaction was great!
The service constantly goes down and…
The service constantly goes down and it's out sometimes for more than 24 hours before it comes back up. Customer service is based out of India and it takes almost 30 mins get someone on the phone. We are moving on to a new service provider soon.
Prompt arrival time
Prompt arrival time. Arrived earlier than expected. Very neat and knowledgeable.
Installation was fast and thorough
Installation was fast and thorough, responsiveness to request has been fast, and my Internet service has been fast and reliable.
Tried to talk to guys install on street…
Tried to talk to guys install on street they couldn't speak English. I wanted to know why I dont have a black box in my yard
Ripple fiber is fast
Ripple fiber is fast! I live in a pretty big building and my neighbors can see my signal. I can see my signal at the ice cream shop down the street. Love it.
Service has been great
Service has been great when needed. Staff is excellent and very professional.
Not worth the effort
I have had this company hired for both my business and residential. First, my business that he lined into the practice and made me wait for the whole damn 4 hour wait window. Promise we are not going to be like the other guys. Only to wait and no show. Grrrrrrr. The response was we are only residential. One week later, just kidding we can do business now....Second incidence at my home and they dug up three areas in our yard and the mailbox sank in as a result. Response: I am sorry we cannot find the tie ins or the junction box for the lines that we laid. Good luck we cannot provide service. I mean you had one job. Stupid
Good service. Service date below approximate!
Good service, few problems, only one incident that required problems was successfully!!!
The customer service at install was…
The customer service at install was fantastic. The service and speed is great.
Very high speed i like it
Very high speed i like it.
I recommend to any body.
Ripple Fiber that's Internet we need.
My experience
So far , we don't have outages every time it gets windy. I really wish that it was cheaper.Because times are so tough for everybody and other companies have internet for cheaper right now and I think you should take care of your existing customers. I have been your customer before you are ripple fiber
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








