Ritz Tours Avis 312

The hotels were top notch. 5 stars all the way. It was a really nice way to see the major parts of Taiwan. Our tour guide was very knowledgeable. The bus was comfortable. I would recommend this tour to a friend.

I had originally planned this trip years ago before the pandemic before it was canceled. this is the ideal itinerary to see China from Beijing,Yangtze River, Xian, Chongqing to Shanghai it was a great itinerary and Ocean (HU BO) is absolutely the best tour guide ever, very informative very clear and tried his best to take care of everyone to make sure they were happy.

Of course there were some tweaks that could have made it better, but it's just my personal preferences and everyone is different so totally understandable. Most of the annoying things are not RITZ fault but just the way things are in China. Like the tight security everywhere. Had to show passports to enter like everywhere and got a total pat down at every domestic airport. Also alll the airports had different policies, had battery pack taken at 3rd Airport while fine at other 2 and other things.

Overall had a great time. Small group and everyone got really close very quickly. Was like one big happy family.. Would totally go with the group everytime.

Have done many tours with RITZ, and they are definitely my nunber 1 choice if they have my itinerary.

Last thing... Ocean is a GREAT guide. More like family me member. If they had a yearly schedule for him I would book according to his schedule. Will request him on all my future travels and hope to see him everytime.

Thanks Ocean thanks RITZ..

Hola tuve un viaje en septiembre a Sudáfrica con la compañía Ritz fue fascinante todo lo que Ritz nos ofreció salió al 💯 felicidades recomiendo mucho este viaje y esta compañía

Very helpful and very knowledgeable. All the personnel are polite. Reliable

I don’t think I should be rating my experience for this tour as we did not get to experience the published itinerary due to typhoon. Everyone did try his best but it was disappointing to be stuck in a hotel for a majority of the time.

I will call it "magic experience". I saw beautiful places with an incredible culture. Diversity of food to try. The tour guide very knowledgeable about their country. I would love to take another tour with you guys.

My family and I had a great trip in Spain and Portugal. The Ritz tour itinerary was well planned out, fast pace, and we saw many beautiful sites. However, it would have been nice to have a little bit more free time to eat lunch and explore more. Our tour guide, Ocean, was excellent. He was on top of everything and always gave us a bit of history about each city and site we visited. We had a memorable trip. Will definitely book with Ritz again.

Tour guide Alan Chou from Edison Travel well knowledge, understanding and caring.

This is my first experience booking a tour with Ritz Tours, and I am very impressed with the itinerary and tour guides. The chosen hotels were outstanding, each with a charm of its own.
Thank you, Lillian and Olga, for helping me to make this Bali and Singapore tour a wonderful and memorable adventure for my group. Memories that will last a lifetime. Rosa

My name is Carl andI just came back from a Rits tour to Bali and Singapore. It was wonderful. The tours, tour guides and hotels( all 5 stars) were superb. I will be very happy and willing yo take tours with them and highly recommend them. I have taking about 20 tours with 5 tours companies and I would place Ritz tours at the top. Great job. Thanks

Hotels we wonderful. The restaurants that we were taken to, as part of the tour, we terrible.
Although the tour guide was a wonderful human, he was not fluent enough in English, at time not understanding our questions.
Yes the excursions were beautiful, but not planes out well. A 7 hour tour day had us in the bus 5 hour of that 7 hour day.

Your attention to details and understanding of specific customers' interests/ needs truly stood out and significantly contributed to your customers' successful travel experience. Your tour planning staffs are credited for their excellent teamwork.

Made a family trip to China - Lillian did a great job organizing multiple stops, across many different cities for multiple generations of travelers.

Jeffrey, our tour guide, was fantastic. Immense breadth of knowledge, friendly and very accommodating to my family’s needs.

Ritz was helpful in every level of planning, from Visas to hotels and travel. They helped made this trip manageable and enjoyable.

We had traveled with Ritz Tours for our trips to UAE/Dubai and Thailand (2/2023) and Brazil and Peru (8/2023) and many trips to various parts of China for the past several years.
We enjoyed our trip to Eastern Europe coving six countries in May 2024. We are very please with our Tour Guide Mr. Wei Chen.
Our original flight was delayed and cancelled eventually. We arrived at the destination about four hours late with delayed luggage. Our Tour Guide gave us instructions, text messages, and helped us join the whole group ASAP. That was much appreciated.
He took excellent notes, gave us advance notices, and arranged our visits to different palaces and castles with great details and "precise" timing. Besides showing us three movies on the bus related to our trip, he also offered a brief review of the countries and cities, and told interesting stories with a great sense of humor. We have booked another trip to Turkey in the near future. Thanks! T&T

The itinerary is concise and straightforward, with no room for ambiguity. The tour guides are highly experienced.

Great tour. Guide was great. The ride was broken into segments that were very doable

Hotel accommodation, itineraries and food arrangements are all above expectations. Knowledgeable tour guides are very helpful too.

My husband and I are not tour people, preferring to travel independently. However, being active seniors with English as our sole language, we realized if we wanted to visit China it would have to be via a tour. Ritz Tours was recommended to us by a number of friends and we were fortunate to travel with two of them. The highlight of our tour was our guide, Ocean Hu. Ocean is a master story teller; we will remember his stories long after we have forgotten which dynasty ruled when. The local guides were also very good; enthusiastic about their regional area and very open to questions and explanations.

We visited China in an effort to learn more about the country and Ocean fulfilled this desire and then some. He is incredibly knowledgeable, warm, friendly, flexible, understanding of the different needs of the tour group, and kept his sense of humor under even the most difficult of circumstances. A born leader!

A couple of things we wished we had known prior to departure: the hotels are not air-conditioned until May and squat toilets are not for the faint of heart. Also a shout out to Lillian and Olga, who were extremely responsive and helpful. We returned to San Francisco with a much better appreciation of China today. So a successful experience!

Gail Thompson
Ritz office in LA was very helpful and tour was generally good and Japan is has an interesting history. Tour can be improved by only including only the MOST important castle, temples and shrines. After a few days this becomes too much to enjoy and understand the history. I wanted to go to a tea ceremony and festival but this was not offered at all.
I felt that we needed to learn more about their culture. The town I liked the most was Kyoto. Our guide was nice and helpful but much of the information she shared on the bus and inperson could not be fully understood because of her accent. I know that it is hard to lose your accent so I suggested that a summary be given to us so we could read it for ourselves. I will recommend Ritz Tours to others.

We had a wonderful time in Japan with Ritz Tours. From their handling of flights to the local tour guide Fusako,who was accommodating and helpful. Great trip! Thank you!