Picked up my new MTB , great price for last year bike, lovely team, very helpful, checked the bike over again before I left the store , focus on friendly customer service, not always the case these da... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience from start to finish dealing with RM Cycles being kept updated throughout the buying process. The bike arrived exactly as I would expected and ready to go with no issues. Would have n... Voir plus
L'entreprise a répondu
Bought a new Giant Defy online from RM Cycles. Got a very good bike at a very good price. The bike came very well packaged in the Giant box and minimal amount of assembly was required. I had to c... Voir plus
L'entreprise a répondu
I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de RM Cycles
Écrit par l'entreprise
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Coordonnées de contact
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Royaume-Uni
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de RM Cycles
Friendly and helpful service
Friendly and helpful service. Competitive prices. Will definitely use again and recommend to anyone.

Réponse de RM Cycles
Very easy to deal with Easy to discuss…
Very easy to deal with Easy to discuss what I was buying plus I got an absolute bargain

Réponse de RM Cycles

Réponse de RM Cycles
High Integrity
I left my bike with the technicians to do a service. I asked for a gold service. They wrote back to me to tell me that only a silver service was required. They could easily have done a gold service and charged me the extra and I would t have raised an eyes. They didn’t. This impressed me.

Réponse de RM Cycles

Réponse de RM Cycles
Very good service
Very good service. Friendly, helpful staff. Communication was good. To say I live in Yorkshire and RM Cycles are situated in Kent the delivery estimates were spot on. This is my third cycle purchased from RM with no problems.I would recommend any cyclist to give RM Cycles a try.

Réponse de RM Cycles
The staff were helpful
The staff were helpful, The build of the bike was excellent and the delivery was quick.

Réponse de RM Cycles
Really helpful staff and great service…
Really helpful staff and great service when sorting issues out with my newly delivered bike.
Highly recommended because of the excellent staff knowledge and service

Réponse de RM Cycles
Great service from RM
Great service from RM, new bike delivered swiftly with top drawer packaging and protection, excellent aftercare with Mike and Tom, will be using regularly from now on.

Réponse de RM Cycles

Réponse de RM Cycles
Good honest cycle store
Good honest cycle store. Their service was very professional and courteous when I arrived there to collect my bike in person.

Réponse de RM Cycles
Great customer service
I found the team really helpful. I had an issue with a bike I had to return which was no fault of theirs and Mike and Louis were both lovely and understanding.
I will definitely shop again at RM Cycles and thankyou once again 🤗🤗🤗

Réponse de RM Cycles
Great dealership
Great product, great price . Fast delivery and great communication, highly recommend this dealership

Réponse de RM Cycles
Great service
Really good advice on the telephone prior to ordering, price was good for the bike too. Will certainly use again.

Réponse de RM Cycles
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.