Robertson Wines Avis 

117
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted wine from a particular South African estate. Robertsons had one varietal at a sensible price but not my favourite merlot. I contacted Jamie to see if they could get it before Christmas, who t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You emailed to say you have more stock arriving this week. It’s Friday night and I haven’t been notified if the stock has arrived , let alone my order processed UPDATE: I was contacted very late on... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy ordering process with the knowledge via a checking email that the product was in stock. Excellent wine and was well packaged. Struggled with the tracking process via shop and so was expecting d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service. I ordered 6 bottles of Passo del sud (the price was the best I'd found online). Once the order was placed, I received an email asking was I available the following afternoon, betw... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en vins
  2. Caviste

Écrit par l'entreprise

We're an independent small family Wine Merchant in the United Kingdom. Started by David Robertson, a 40 year veteran of the wine trade, and his son Jamie. Our passion drives us to find those gems that do not cost you an arm and a leg. While providing a service to our customers that is far more personable and grounded than any large company with shareholders can offer.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(117)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent wine choice

Excellent wine choice, had what I was looking for, easy to order. Efficient delivery

22 novembre 2025
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Réponse de Robertson Wines

Appreciate the business Paul, hope to see an order from you again soon mate!

Noté 5 sur 5 étoiles

Excellent service, would recommend

Recently discovered online wine store, with free local delivery, by the owner which was a pleasant surprise. Would like to see the range grow a little, but thanks for the great customer service, will order again.

7 octobre 2025
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Réponse de Robertson Wines

Thanks ever so much for your kind review. Our range is expected to grow in the coming couple of months actually however the new entries usually replace the wines that are not selling so our general stock level does not need to increase. We always enjoy our local deliveries meeting customers face-to-face. Thanks again!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Prompt delivery. Friendly staff

11 octobre 2025
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Réponse de Robertson Wines

Thank you very much, it was a pleasure meeting the person who took delivery, glad we could help!

Noté 5 sur 5 étoiles

Exactly what I wanted and at a good price.

They had the particular wine I wanted and at a very good price. The website was easy to use and communication with them was good- I was kept informed but not bombarded with a dozen emails about packing, dispatch and delivery.

10 octobre 2025
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Réponse de Robertson Wines

Thank you ever so much Adrian. Glad you were happy with our service!

Noté 4 sur 5 étoiles

Delicious Appassimento

Easy ordering process with the knowledge via a checking email that the product was in stock.
Excellent wine and was well packaged.
Struggled with the tracking process via shop and so was expecting delivery as per charge within 48 hours but actually arrived on day three.

30 septembre 2025
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Réponse de Robertson Wines

Hi Jamie. We don't promise delivery within 48 hours. In checkout, on the 48 hour option it says it is delivered within 48 hours of us dispatching it. We always aim to dispatch orders within 2-3 working days but this sometimes can fall behind for many reasons with us being a small family business. Thanks for the feedback!

Noté 5 sur 5 étoiles

Great service

Great service and ordered numerous times, can't fault them at all. Prompt delivery within a few days and personal delivery service as live within the area they deliver to.

12 septembre 2025
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Réponse de Robertson Wines

Thanks once again Tracy, your continued business means a lot! It is much appreciated.

Noté 5 sur 5 étoiles

Wine arrived in perfect condition

Wine arrived in perfect condition, no damage to box and really well packed, thank you

23 août 2025
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Réponse de Robertson Wines

Thank you for your kind review Ralph. Enjoy! Hope to see an order from you again soon!

Noté 5 sur 5 étoiles

Very Impressed.

My first time ordering from Robertson Wines and it won't be my last. Good value, communication and quick to deliver.

16 juillet 2025
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Réponse de Robertson Wines

Thank you very much Judith. I'm very glad to hear you were impressed with us, look forward to seeing another order from you!

Noté 5 sur 5 étoiles

Very good service

Very good service, order arrived on time well packaged. Special thank you to Jamie, a man of his word. I will order again.

12 juin 2025
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Réponse de Robertson Wines

Thank you ever so much Jean-Marc. I am glad you received it safe and on time, thanks for the lovely review! Looking forward to your next order!

Noté 5 sur 5 étoiles

The shop contacted me and did a…

The shop contacted me and did a personal delivery for me

24 mai 2025
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Réponse de Robertson Wines

Thanks again for your order. It was a pleasure to be able to do the delivery ourselves. I hope you enjoy the Merlot!

Noté 5 sur 5 étoiles

Excellent service and quality wine at best price.

Excellent service. Webpage is easy no navigate, i was kept informed about the order and tracking, and prompt delivery.

1 mai 2025
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Réponse de Robertson Wines

Thanks again for your order Maria and lovely review. I am glad to hear feedback about the ease of using our website. We're always thinking of ways to fine tune it. Glad to see orders for the lovely Tuilerie!

Noté 5 sur 5 étoiles

Good quality product

Good quality product. Goid value and speedy delivery

12 avril 2025
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Réponse de Robertson Wines

Thank you very much for your order and your lovely review Anne!

Noté 5 sur 5 étoiles

Thankyou.......quick delivery of 6 bottles Rose'

Thankyou.......quick delivery........mix of Rose'........beautiful wine...

31 mars 2025
Logo de Robertson Wines

Réponse de Robertson Wines

Thank you ever so much for your order and kind review! We hope to see another order from you again soon, mixed orders are always nice to put together!

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