The whole process was very informative. When I did talk to a person they answered my questions, without delay. However the On-line System was first class. It walked you through without issues. Woul... Voir plus
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Lisez les avis des autres
Rocket Mortage was always well prepared with any presentation or update to our mortgage request. Rocket was always professional, yet made my wife and me feel very comfortable with everything that w... Voir plus
The whole experience was easy and quick. A flew bugs in the app and some processes were mildly annoying but got squared away in the end. First problem which was child support payments. When you claim... Voir plus
Rocket Close team members were persistent, yet not pressuring when I had to schedule my closing. I had an issue with the virtual close software interface, but a representative answered my call immedia... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Coordonnées de contact
Etats-Unis
- rocketclose.com
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fast and quick to get to closing.
25 avril 2026
Everything went well a mix up initially…
Everything went well a mix up initially with the notary but he came on Sunday and took care of everything.
25 avril 2026
I was very disappointed that you didn't…
I was very disappointed that you didn't pay our creditors electronically.
23 avril 2026
So easy and convenient
So easy and convenient! Closing from the comfort of your own home can't be beat!
30 avril 2026
Very nice group of people.We are…
Very nice group of people.We are seniors and not good at doing things online.Our Rocket Mortgage people were very patient with us .They explained things well and we got thru it.Thanks to the whole staff at Rocket mortgage for getting this refinance done.You guys were the best.
1 mai 2026
Quick & Painless
Quick, easy and painless. Third time using Rocket Mortgage and always efficient and freindly service!
1 mai 2026
Quick and easy
24 avril 2026
The easiest closing ever
The easiest closing ever! The whole process was super easy thank you
1 mai 2026
Contacted Rocket on a weekend with the…
Contacted Rocket on a weekend with the explanation for what I was looking for. By Monday morning, my agent had options outlined and had been communicating over the weekend what I would need if I decided to move forward. The online format made it easy to fulfill needed documents and listed each step and phase to track the progress. Seamless from beginning to end and closed on less than a month.
21 avril 2026
The process using the e-signature was…
The process using the e-signature was pretty seamless and the notary was knowledgeable. My wife and I liked working with Rocket Mortgage and would recommend them to our friends and neighbors.
30 avril 2026
Rocket Close was super efficient and…
Rocket Close was super efficient and helped make closing a breeze!
30 avril 2026
Easiest closing I've ever done.
It was very easy. No stress. I love the virtual closing. Thanks Rocket mortgage. Everything went quickly and I don't have any suggestions on how you can do better the entire experience was perfect.
30 avril 2026
The entire process with Rocket was…
The entire process with Rocket was seamless from beginning to end. Truly a stress free experience.
23 avril 2026
Kind and patience
Kind and patience.
Getting set up and e-sign the paperwork early wasn't as smooth, yet the overall experience was great.
30 avril 2026
Rocket close was late
Rocket close sent me my closing information 1 DAY BEFORE CLOSING. I did not have the proper information in time to prepare properly and also paid a fee for an overnight wire transfer. I asked for a reimbursement given their delay but they said no reimbursement was appropriate.
30 avril 2026
the closing experience was just awful
the closing experience was just awful. i didn’t end up going through with the closing because it was just overwhelming and there was no one to answer any questions i had.
30 avril 2026
Very poor
My experience with rocket since 2008 has been fantastic. I have recommended rocket on several occasions due to my great experience in the past. This experience was by far the worst experience. Customer service, communication, all lacking and very poor. I would hesitate to recommend rocket if this is your new Norm
29 avril 2026
Réponse de Rocket Close
Thank you so much for taking the time to share your feedback with us. We're sorry you had this experience, we will be sharing this with your lender.
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