Amazing service and support. We placed an order for some materials for a small project and then Daniel explained their supply chain were struggling, with potential delays ahead. Spoke to Vanessa and b... Voir plus
L'entreprise a répondu
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L'entreprise a répondu
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L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Fournisseur de matériaux de construction
- Magasin de bricolage
- Magasin de rénovation
À propos de Roofin Online Store
Écrit par l'entreprise
At Roofin we offer nationwide delivery and everyday low prices on a fantastic range of roofing and construction materials online.
We're a well established and family run business, so when you purchase via the Roofin Online Store, you can rest assured that our customer service team will endeavour to help with your enquiry.
Coordonnées de contact
Unit 3,York Avenue, , BB4 4HX, Haslingden, Royaume-Uni
- sales@buildinstores.co.uk
- roofin.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely perfect.
Absolutely perfect.
Helped me all the way when choosing roof tiles and were delivered 2 days later 🙂
30 janvier 2026
Réponse de Roofin Online Store
Hi Wayne,
Thank you so much for the 5-star review. We’re thrilled to hear that our team could help you find the perfect tiles and get them to you so quickly.
We appreciate your business.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Gary,
Thank you for taking the time to leave us a 5 star review. It's great to hear you found our team helpful.
Kind Regards
Vanessa.
The product arrived a day earlier than…
The product arrived a day earlier than advised. The delivery driver was very accommodating.
19 janvier 2026
Réponse de Roofin Online Store
Hi Terence,
Thank you so much for the 5-star review. We’re thrilled to hear your order arrived ahead of schedule and that our delivery driver provided such great service.
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Mr Perry,
That's fantastic to hear! We're thrilled you had a super quick and hassle-free experience with your delivery.
We appreciate you taking the time to share your positive feedback!
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Andrew,
That's wonderful to hear!
Thank you so much for taking the time to share your positive experience and for your strong recommendation. We truly appreciate your support!
Kind Regards
Vanessa.
Réponse de Roofin Online Store
Hi Jake,
Thank you for taking the time to leave us a great review. As a small family run business we appreciate your custom and feedback.
We do hope you will consider using us again for any future projects.
Kind Regards
Vanessa.
Above and beyond service
I needed two extra packs of tiles, they delivered within 36 hrs of order- even went to warehouse during call to check availability. Above and beyond service.
29 octobre 2025
Réponse de Roofin Online Store
Hi Nigel,
Thank you for this brilliant feedback! We're absolutely thrilled to hear our team provided "above and beyond service" when you needed those extra tile packs.
Thank you for choosing us.
Kind Regards
Vanessa.
The service and customer service was…
The service and customer service was outstanding and I will be using roofin.uk again.
27 octobre 2025
Réponse de Roofin Online Store
Hi Steve,
We really appreciate you taking the time to leave us a five-star review. We are very pleased to hear that you found both our service and customer service outstanding.
As a small family run business reviews like this means the world to us.
We value your custom and look forward to assisting you with any future projects.
Kind Regards
Vanessa.
Very good and efficient service
26 septembre 2025
Réponse de Roofin Online Store
Hi Peter,
That's wonderful to hear! Thank you for taking the time to share your experience and for highlighting our efficient service. We really appreciate your feedback!
Kind Regards
Vanessa.
Good product at a good price with quick…
Good product at a good price with quick delivery
Slight problem but phoned and everything sorted quickly and efficiently.
Thanks
27 août 2025
Réponse de Roofin Online Store
Hi Brian,
Thank you for your excellent review. We're thrilled to hear that you're happy with both the product and the price.
We understand there was a small issue, and we're so glad that our team was able to sort everything out for you quickly and efficiently. We pride ourselves on providing great customer service, so it's rewarding to know we met your expectations.
Kind Regards
Vanessa.
Easy to order & delivery was on time
1 septembre 2025
Réponse de Roofin Online Store
Hi Ann,
Thank you for the fantastic review! We're so glad to hear that you found the ordering process easy and that your delivery arrived on time. We truly appreciate your feedback.
Kind Regards
Vanessa.
Good products and service
Good products and service, but the delivery costs on small orders are very high
1 septembre 2025
Réponse de Roofin Online Store
Hi Steve,
Thank you for your review. We're thrilled to hear you're happy with our products and service!
We understand your concern about delivery costs on smaller orders. We aim to be as competitive as possible, and we regularly review our prices, including shipping, to ensure they're fair. While we use a network of different couriers and distributors who set their own charges, we do offer free delivery on most orders over £500 + VAT.
We appreciate your feedback—it's very helpful as we are always looking for ways to improve our service.
Kind Regards
Vanessa.
Service was as stated with delivery on…
Service was as stated with delivery on time, highly delighted.
I will be making another order soon to complete my roof which will be over £500 excluding VAT..
My order will have been made in two so that I get free delivery on all products and not have to pay delivery on anything if I happen to make a miss calculation
28 août 2025
Réponse de Roofin Online Store
Hi Trevor,
Thanks for the great review! We're so glad you're happy with our service and the delivery. We look forward to helping you with your next order soon!
Kind Regards
Vanessa.
Delivered the ordered goods right on…
Delivered the ordered goods right on time. Online guide on roof tiling is very helpful.
4 août 2025
Réponse de Roofin Online Store
Hi Peter,
Thanks so much for taking the time to leave us such a great review!
We're really happy to hear your ordered goods were delivered right on time and that our online installation guide for Supaslate Pro Line was so helpful for you. We appreciate your feedback!
Kind Regards
Vanessa.
A great service form a good company…
A great service form a good company with very good people skills.
Delivered on time and well packaged goods.
Thanks for a great ocerall service.
8 août 2025
Avis spontané
Réponse de Roofin Online Store
Hi,
It's fantastic to hear you had such a positive experience!
We're so glad to know our team's people skills stood out and that you received your goods right on time. Thank you for taking the time to share your feedback – it means a lot to us!
Kind Regards
Vanessa.
5 star fast service
Great product, and service 5star os fast came next day excellent
28 juillet 2025
Réponse de Roofin Online Store
Hi Diane,
Thank you so much for the fantastic review! We're thrilled to hear you're happy with both the product and the service. It's great to know that your order arrived the very next day. We really appreciate you taking the time to share your experience!
Kind Regards
Vanessa.
Great help and delivery.
25 juillet 2025
Réponse de Roofin Online Store
Hi Ian,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with both our team and our delivery service. Your feedback is truly appreciated and helps us know we're on the right track!
Kind Regards
Vanessa.
Everything went smoothly
Everything went smoothly, the product exactly as advertised. Delivery driver pleasant and helpful despite tricky uneven ground at kerbside. No issues with payment. A good experience with shopping in line - much appreciated.
27 juin 2025
Réponse de Roofin Online Store
Hi Joanna,
We're so pleased everything went smoothly for you, and that the product was exactly as advertised. It's great to know you had no issues with payment and a good overall experience shopping with us online. Thanks so much for sharing your positive feedback; we truly appreciate it!
Kind Regards
Vanessa.
Fast..friendly and professional
Fast... friendly and professional.
Product delivered faster than a speeding bullet, well packaged and exactly as specified.
27 juin 2025
Réponse de Roofin Online Store
Hi Phil,
That's fantastic to hear! We're thrilled you had such a positive experience with us. We always strive for fast, friendly, and professional service, and it's wonderful to know we hit the mark for you. Thanks so much for taking the time to share your feedback.
Kind Regards
Vanessa.
Thank for a excellent serivce .
25 juin 2025
Réponse de Roofin Online Store
Hi Jamal,
Thanks for taking the time to leave us this review!
We're thrilled to hear you had such a positive shopping experience with us, and we certainly hope you'll shop with us again soon.
Kind Regards
Vanessa.
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