Rosemere London Avis 

Very disappointing experience. The product took weeks to arrive and when I questioned this, I was told it was still within their delivery timeframe despite the website stating otherwise. By the time it arrived I no longer needed it and was then told it would cost over £30 at my own expense to return to China — almost the price of the item itself. The “London” branding gave me the impression this was a UK-based company, which I found misleading given the overseas return process. I will never use this company again or recommend it — read the policies carefully and don’t be caught out like I was.

Absolutely garbage

Hey, just a heads-up! I got some shoes from this shop, and they were a total rip-off. They came from China without a box, cost £45, and the quality is so bad, they're not even worth £5. Seriously, avoid this seller ! It's a scam. The website says they're in the Netherlands, but the shoes shipped from China. Plus, if you want to send them back, you have to pay for shipping.

DO NOT ORDER from here. I thought it was a UK shop as of the name, i ordered a faux leather jacket that looked oversized baggy. It came in a small packaging that the faux leather smelt of tuna. I tried to return it but they wanted videos and photos of the reasoning which I supplied but unsure how they’re going to get a smell through a video. It took 3 weeks to get here but after all the small print that you find on the return there’s no point sending it back as you need to cover all shippings to Asia.

Lucky to get 1 star. They portray themselves as being from UK, but reading the website, suggestion is, they're in the EU. The EU address is nothing more than a postal address. Items sold all come from China so not only take a long time to arrive but will cost you a lot to return. They will offer you a measly % refund for you to keep the item but if pushed they will bump it up but not by much.
Sizing is dreadful as all items are much smaller than you expect. My XL zipped cardigan won't fit my grandson and although quality is ok, it's tiny

They also use other websites which looks similar and operate in the same way I suspect.

I made the mistake of ordering some western style boots from this company. It took 3 weeks for the boots to arrive and when they did it was clear that they were of the ‘dressing up’ quality - I.e. cheap and tacky and essentially worthless for any serious daily use. My mistake - I should have remembered that if something is too good to be true then it is. Avoid.

Ordered a jacket with delivery within a few days. No sign of it a week past the due date, no response from emails to their customer service.
Is this company real or just a scam?
Do not use!

The midi dress I purchased fits very well and has an elegant look suitable for dinners.

🚨DO NOT ORDER FROM THIS JOKE OF A SITE🚨.i order a men’s blazer and waited 3 weeks for it to turn up from china which i didnt realise it was coming from so could kick myself for not looking more into it..what turned up was what i could only describe as the absolute most pathetic piece of clothing id ever seen and couldn’t of made anything as bad if you given me some cloth and a sowing machine,I couldn’t even wear it for a fancy dress as it would probably fall to pieces..please avoid this company at all cost the dirty robbing ba*****s

All from China cheap crap

Absolutely rubbish. Took ages to get here mentioning nothing about China (scam with London in the name)
I’m asking for a refund and free postage as they want 20/30 pound to send it back which is a pisstake as the product I got is 35.
They offer 10% refund blah blah no just give me a refund that I’m in titled to…
So avoid.

Very slow shipping. When it eventually arrived, item was faulty, Rosemere asked for evidence, of which I supplied and they still refused to refund the item, only offering a 10% refund or 75% store credit. Given that they sent me a faulty item, very dissatisfied with the service. Won't be buying from them again.

Avoid…Scam do not use!
I purchased a solar lantern for the garden, it arrived with a massive crack in it from top to bottom, along with the handles hanging off. The item was cheap and nasty and half the size as advertised. I requested a full refund, 5 days later they have offered me a refund of 30% of the cost and suggested I also regift the item…unbelievable!

Scam do not order from ere

COMPLETE SCAM!!! Do not go anywhere near this website or purchase any item. They send you the wrong item and then refuse to offer a refund.

DO NOT BUY FROM THEM. Awful experience. Brought some trousers, didn't look the same when they arrived. Tried to return them only to be told they'd give me a discount if I kept them...I asked for a refund and was then told I'd have to send them back...to China, despite the company being advertised as UK and Netherlands based. Spent the money (half the cost of the item) returning the item and received a refund, only for Chinese customs to reject the returned item and send it back to me...

Run far away from this company

Complete scam of a company. How do they get away with sending out rubbish that you have paid good money for. They will not refund you the full price back. You have to bargain with them for any amount of refund back. Always Pinterest that they are on

I ordered jacket xl didn’t even fit my son I ask for refund they said they will give me 20% of my money and I keep the jacket otherwise all the shipping expenses on me and they telling me I will spend more money on the shipping I ask them the 20% they said oh 30 days return policy has expired how’s this not a scam how they still working

Totally disgusted at what I received as a luxury Christmas garland in there sale for £24. What a load it cheap tat! I wish I could add pictures of the item it’s a joke! DO NOT BUY FROM THIS COMPANY!!

I ordered a puzzle from them 24th November. No contact until I asked for a refund as the item did not arrive in time for Christmas despite someone called ‘Mykee’ telling me they’d chase it up. Several irate emails needed before someone would deal with my refund. It still hadn’t arrived early January when they’d assured me early December it would come within 5-12 days.
I got so fed up of waiting I went in search of company details on government website. No phone number could ever be found to speak to a human. PLEASE PLEASE PLEASE learn from my mistake and do not go anywhere near these cowboys.