Currently been waiting for a plumber for 24hrs, I was told the "case" had been accepted at 15:15 yesterday by the 4th person I spoke to ( that's another story).I was advised if I hadn't heard anyt... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Signing up with Row.co.uk was surprisingly easy. The process was straightforward: I had an initial question, I called up and spoke to Roseanne who assured me with comfort, authenticity and consistency... Voir plus
L'entreprise a répondu
Had trouble adding an appliance on the web portal. Spoke to Rosanna who was most help full. Although there were a few hiccups she worked her way through the procedure and kept me informed of every... Voir plus
L'entreprise a répondu
I have insured my phones with row for over 7 years, fortunately never needed to claim . However when I purchased a iPhone recently and wanted to swap my policy over I found it a bit disappointing a... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
As one of the most competitively priced insurance providers in the UK, Row.co.uk secures the best value deal for you by diving a little deeper than our competitors into the cover provided. We go absolutely quackers for great customer service - it is at the heart of anything we do! From providing comprehensive coverage at a great price, to our easy to use site and friendly advisors, we stand out from the crowd. Find out why our customers love us by getting a quote on a Gadget, Mobile Phone, TV, Appliance, Home Emergency or Boiler cover policy.
Coordonnées de contact
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Royaume-Uni
- 0203 411 9409
- customerservices@row.co.uk
- row.co.uk
4,0
Bien
1 k avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy and quick
26 août 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon,
Thank you for your review, I am happy that you found the website so quick and easy to use!
Kind regards,
Sophia
Quick and easy to use.
24 août 2022
Réponse de Row.co.uk
Good Afternoon,
Thank you for your review, I am so happy you found our website so quick and easy to use!
Kind regards,
Sophia
My experience with interacting with the company.....
I called in with an enquiry about my policy and I spoke to Michael. He was friendly, helpful and answered all of the questions I had. Based on my experience with Michael I would highly recommend the company. He was lovely to talk too. Many thanks for your help!
23 août 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon,
Thank you for your review, I am pleased that Michael was able to help you and answer the questions you had regarding the policy and process!
I will be passing these comments on to him.
Kind Regards,
Sophia
Quick and easy to use and good price
21 août 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon,
Thank you for your review, I am pleased that you have found our website quick and easy to use!
Kind Regards,
Sophia
Very quick and easy and saved a fortune!
19 août 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon,
Thank you for your review, I am so pleased that you have been able to save with us!
Kind Regards,
Sophia
Easy to use website and really good…
Easy to use website and really good price
18 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the site so easy to use!
Kind regards,
Sophia
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you hgave found the site easy to navigate and enjoy our prices!
Kind regards,
Sophia
Easy and simple steps
15 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy that you have found the process to be easy in setting up your cover!
Kind regards,
Sophia
Thanks for making it an easy process
Thanks for making it an easy process, compared to others (which hold out of date databases for the latest phone models) didn't take by more than 5 minutes to get the cover I required.
13 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased to hear that you have found the process easy and simple when taking the cover you needed!
Kind regards,
Sophia
Quick and easy
My experience of taking out insurance for my camera was seamless from start to finish
13 août 2022
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the process in taking insurance out on your camera to be easy and seamless!
Kind Regards,
Sophia
Easy to setup with no fuss
Easy to setup with no fuss. I'll update if I ever need to claim but I hope I never do...!!
11 août 2022
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you found the set up easy!
Kind Regards,
Sophia
Excellent service much appreciated
11 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have received excellent service from us!
Kind Regards,
Sophia
Very professional and polite
8 août 2022
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the service you received to be professional and polite.
Kind Regards,
Sophia
Very good very fast
4 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am pleased you have found the service to be very good!
Kind regards,
Sophia
Affordable prices and very easy site
4 août 2022
Avis spontané
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy that you enjoy our prices and find the site easy to use!
Kind regards,
Sophia
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have chosen our services for covering your items!
Kind regards,
Sophia
System very straightforward
System very straightforward, easy to use, just put your items on the system.
3 août 2022
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you have found the process straightforward!
Kind regards,
Sophia
Best value I could find
Best value I could find, easy to set up.
Not had to claim so cannot comment on that
2 août 2022
Réponse de Row.co.uk
Good Morning,
Thank you for your review, I am happy to hear that you found our value to be the best!
Kind regards,
Sophia
Very straight forward
2 août 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon Chloe,
I am pleased to hear that you found the process so straight forward!
Thanks,
Jess
Great and quick service
31 juillet 2022
Avis spontané
Réponse de Row.co.uk
Good Afternoon Veronika,
I am pleased to hear that you found the service so great!
Thanks,
Jess
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