Rowan Block & Estate Management Avis 

We have dealt with Rowan for over 12 months now. The team there are brilliantly efficient at ensuring all repairs and maintenance is dealt with quickly, and to the highest standard. As a contractor we find that communication is paramount and Rowan (especially Stuart ) are so easy to deal with. We look forward to continuing our relationship with them

Rowan have a pro active approach to most of the Buildings activities, they also took leading hand in guiding us in regards to other non Building Management tasks, for which awe are thankful. Compared to other Block management companies, they are a stand out

Rowan continue to expertly manage the Gleneagles Apartment Blocks often anticipating any potential issues and always providing effective solutions for them. Amy, our manager, is very professional, always willing to help and advise and gives the residents confidence that their homes are being well taken care of.

Rowan has managed our property, taking good care of our assets, for four years. Chris and Ed provide very good communication and prompt professional service in a friendly, approachable way. We have benefited from their proactive approach which has ensured that we are getting good value for money. We have found Blocks Online, the electronic referral and document repository system, very useful. Recently, we had the external rendered walls cleaned and repainted. We are absolutely delighted with the results and grateful to Ed for managlng the project with such skill and professionalism. Thanks go to Butterworths, for the cleaning, and to Darren the Decorator' (Darren Lunney) for their expertise.

We discovered Rowan several years ago and have found them the be proactive and professional in every way. Initially Chris was our point of contact then as the company has expanded, Tom has taken over as our property manager. He has been diligent and efficient in dealing with the various issues, some of which have required great patience and diplomacy.
The communication is excellent with prompt responses to ant queries.

My block has been with Rowan for 2 years. We deal with Amy who is professional, approachable and extremely efficient, tackling issues as soon as she is notified of them and following through to conclusion. Rowan has a wide range of trusted contractors whose work cannot be faulted. We have been able successfully to address long standing building issues. Rowan has made life easier and simpler for us all.

Rowan has been our property management company for many years, right from when Chris Brook took over the company. We have seen the company grow in a responsible manner with no decline in the service offered. We are delighted with the professional and friendly relationship we have with the Rowan team. Chris handed responsibility of our site to Ed who is a pleasure to deal with. He is responsive, pro active, helpful and communicates well.
Rowan offer an exemplary service and have excellent contacts for tradespeople they use for the work around the site. The ethos of the company is to do the best job possible and they take pride in doing so. Highly recommend Rowan if you are looking for a property management team with your best interests at heart.

I have to say that I have received exceptional service from Rowan since you took over as our management company.

I have always found response rates to be very good. Emails are responded to promptly, and I have always had someone to speak to over the phone when required, where I found responses to be polite, helpful and informative.

I look forward to a long-term relationship with this company.

Director of Green Park Court Residents Association Ltd

Whilst we have only been using Rowan for just over 12 months and we are very impressed with their professionalism, timely reaction and attention to detail.
We feel our interests are well looked after and in safe hands.

We are currently working on a project with Stuart and the team at Rowen. There is great communication between us all. We are all very passionate about what we do and getting the finish product right.

Rowan are an excellent property managment company and our new contact, Connor, is doing a very good job. He responds quickly and efficiently to any enquiry or problem.

Tom is our property manager. He is excellent. Responds in good time to queries. His proactive, upbeat professional approach is really appreciated. He was brilliant following the recent storms where a large tree came down causing damage. Thank-you

Professional and diligent

Is the best way to describe Sophie and the team at Rowan. I've had dealings with them for a few years now and they are a pleasure to do business with and in my experience always go the extra mile. Keep up the excellent work!

Rowan are an excellent Management company who are very proactive and extremely knowledgeable. Dealing primarily with Amy, the property manager, she is a huge asset and key component to the business, always offering up a font of industry knowledge and valuable solutions to issues and problems that arise. Highly recommended. Thanks

I dealt with Amy regarding a maintenance issue (roof leak). She has worked efficiently and tirelessly to rectify the issue, obtaining multiple quotes and communicating back to the directors with the best and most cost effective options all within the agreed timeframes.

Rowan recently took control of our block of apartments. The communication is great and work requested is completed quickly. 10/10

Although it is still early days in our relationship with Rowan, I have found Chris Brook very approachable and professional in his dealing with the transfer of the management of our block to Rowan from our previous management company.
I am very confident that we will have a long term partnership with Rowan and would recommend the company to anyone

We are very grateful to have found Chris Brook from Rowan. Our block management company of 12 units in the centre of the Lake District National Park had been left in the lurch by a previous agent who had merged with a national conglomerate and was in danger of losing its ‘personal touch’. Chris Brook has stepped in at our most busy time of year, when we have the additional pressure of a huge project to organise. He has listened to what we want to achieve and understood well our accounting and building maintenance requirements and acted without delay to speak to contractors, create a budget and make himself available to our owners.

Based on our experience to date, I would be happy to recommend him.

Reliable management company. very helpful and knowledgeable. They really know the intricacies of managing a residential block. Reasonably fair priced too. Trustworthy service.

We are tenants who are managed by Rowan Management, who are a family run firm. We've been tenants around 12 months and they are incredibly helpful, honest and just generally good people (which isn't something people often say about Landlords and property management companies!)

So many times they've helped us with stuff that isn't even their responsibility, whether it's weekend or 10pm at night. If they say they're going to sort something out, they always do.

Would happily recommend them to others.