Royal Wolf Avis 

576
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your Manager in Rockhampton (Ben Griffin) was very helpful and expedient in helping to solve our off road parts bulk storage problems. His follow ups after providing three containers to our site... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yep OUTSTANDIN Service thanks Great Communication from the moment i made an initial enquiry rite thru to Delivery which always ensures a trouble free experience. Even that Delivery Process was PE... Voir plus

Noté 5 sur 5 étoiles

These guys are amazing people they go over and beyond for their community, clients and all fellow Australians. When the northern rivers were in desperate need for refrigerated containers Royal Wolf st... Voir plus

Noté 5 sur 5 étoiles

Container arrived Friday afternoon. Very happy with it. The Truck driver, Stev, was excellent.. container in the exact place we wanted it.. Highly recommend you guys to anyone.. The whole transaction... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

Royal Wolf offers a wide range of shipping container and portable building products catering to the needs of anyone requiring a unique and portable container solution. With 37 branches located across Australia & New Zealand, we specialise in the hire, sale and modifications of shipping containers.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

576 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,8

Tous les avis

(576)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Unfortunately the courier company…

Unfortunately the courier company damaged our property on arrival of the container and we are still chasing it up.

7 décembre 2020
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Réponse de Royal Wolf

Hi Alisha thank you for providing us feedback on your recent transaction. I am sorry to hear it has not been to our standard and I will follow this up with your sales representative. Cheers RW.

Noté 5 sur 5 étoiles

Very helpfull staff

Very helpfull staff, pleasant and friendly,
Always happy to try and answer questions,

7 décembre 2020
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Réponse de Royal Wolf

Hi Susan - glad to hear you had a wonderful experience with our team! Cheers RW

Noté 5 sur 5 étoiles

Everything is perfect and very…

Everything is perfect and very friendly.
Thanks

7 décembre 2020
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Réponse de Royal Wolf

Hi Hyunmin - thanks for the wonderful feedback, glad to hear everything went well with your order. Cheers RW

Noté 5 sur 5 étoiles

Great Customer Service

Michelle was very friendly, helpful & prompt with returning phone calls. Delivery was organised within our required timeframe.

7 décembre 2020
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Réponse de Royal Wolf

Hi Toni - thanks so much for the great feedback! We hope we can assist you again in the future. Cheers RW

Noté 5 sur 5 étoiles

fantastic

fantastic, could not have asked for better service or quicker delivery.

7 décembre 2020
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Réponse de Royal Wolf

Hi Vicky - wonderful to hear you had such a great experience with our team. Cheers RW

Noté 5 sur 5 étoiles

Great Service

Great Service. Will definitely use them again

7 décembre 2020
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Réponse de Royal Wolf

Hi Karin - thank you for the wonderful review! We hope we can assist you again in the future. Cheers RW

Noté 5 sur 5 étoiles

Thank you Geraldton Branch

The lovely lady in the Geraldton office could not have been any more helpful. RW have dropped their pricing a fair bit which was a good surprise and also a reason for going back to them again as well. Thank you fir a good customer experience.

10 novembre 2020
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Réponse de Royal Wolf

Hi Ryan - Thank you so much for the wonderful review. We hope you can assist you again in the future. Cheers RW

Noté 5 sur 5 étoiles

The young lady I dealt with in Canberra…

The young lady I dealt with in Canberra was very helpful and efficient, a credit to the Company!

26 octobre 2020
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Réponse de Royal Wolf

Hi Allister - Thank you for your wonderful review! Glad you had a great experience with our Canberra branch. Cheers RW

Noté 1 sur 5 étoiles

Very poor service

Very poor service. Beware of the charges they impose when removing rented containers. When you dispute it, they dig in and argue that you should pay the extra costs. Avoid this company.

23 octobre 2020
Avis spontané
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Réponse de Royal Wolf

Hi Ron - Thank you for your feedback. We can't seem to find any details in our system under your name, Ron Nome. If you can email us with more details (account name, email or number used) we can have a look into this matter for you. You can email us direct at info@royalwolf.com.au
Look forward to hearing from you so we can resolve this matter with you. Cheers RW

Noté 5 sur 5 étoiles

Gary found us a great container

Gary found us a great container, good communication during whole transaction & company used to deliver container superb.
This is the second container we have purchased, good experience both times.

18 octobre 2020
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Réponse de Royal Wolf

Hi Mark - Thanks so much for a wonderful review! Cheers RW

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great product and delivery on time . Staff friendly and helpful.

16 octobre 2020
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Réponse de Royal Wolf

Thanks for the great review Tracey! Cheers RW

Noté 4 sur 5 étoiles

Everything went fine

Everything went fine, except the container was loaded the wrong way around

16 octobre 2020
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Réponse de Royal Wolf

Hi Michael - thank you for your feedback, sorry to hear there was an issue with how the container was loaded for delivery. Hope everything still went well with delivery. Cheers RW

Noté 1 sur 5 étoiles

Had a container droped off to pack up…

Had a container droped off to pack up our furniture. (Royal Wolf contractor). So they had to move it to the right address.

When it was time to have the container removed at the end of the rental, the same contractor was told not to pick the container up around the time the near by school ended for the day. (that's exactly the time the contractor came to pick up the container.)

The contractor damaged the gate. He was in a rush because of all the traffic & children around.

The contractor didn't admit to his management or to us he had damaged the gate.

I reported the damage to the contractor company that afternoon with no satisfaction & had to call the company back to see what they intended to do.

Sara reported it to Michael from royal Wolf townsville the next day. It didn't get fixed untill I called again today. There was no follow up call from Michael to ensure the damage had been repaired or repaired it him self..
We have a two year old lill man & that is what keeps him off the road.

I'm not happy at all & I want a full refund of the transport & hire due to the incompetence of the contractor on two counts, & the royal manager who didn't act on it the afternoon by going to the location to assess the damage & have the damage repaired the next day.

16 octobre 2020
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Réponse de Royal Wolf

Hi Alan - thank you for your honest feedback. Sorry to hear of the issues you had with your order. I have passed this onto management to handle. Cheers RW

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