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RSPCA Pet Insurance (UK) Avis 

242
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best available price for lifetime cover with the top annual limit compared to other providers. Also included in the cover is access to Vets if needed which is great. I also like the idea that by p... Voir plus

Noté 3 sur 5 étoiles

I’d give 5 stars if everything from RSPCA automatically hadn’t gone into a spam folder, even though the addresses are not set as spam. It has taken me a while to find the missing policy documents

Noté 4 sur 5 étoiles

Easy form to fill in, switched from another provider, this was a fairer price, like the idea helps rspca with funding. Cant give 5 stars just because I haven't had to claim (hopefully wont need to but... Voir plus

Noté 5 sur 5 étoiles

Very easy to set up,although still waiting to hear if my dog being blind in one,from birth,is considered a pre existing condion.Very good price too

À propos de l'entreprise

  1. Compagnie d'assurance animaux

Écrit par l'entreprise

With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.


Coordonnées de contact

Get peace of mind

with our 5* Defaqto rated cover

4,5

Excellent

TrustScore 4.5 sur 5

242 avis

5 étoiles
4 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(242)

181 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A Quick Response....

My little dog had to have unexpected multiple teeth extracted following a routine scale and polish procedure, which is distressing enough for both pet and owner.
The veterinary costs practically doubled as a result, and then the worry of finance became a big problem.
I swiftly made a claim on line. Instantly my situation was acknowledged and within 5 working days I received payment in full, less my Policy excess charge.
Thank you RSPCA Pet Insurance!!

27 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Elle,, thank you so much for your kind words and for leaving a review. I hope your little dog is making a swift recovery. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 4 sur 5 étoiles

I renewed the RSPCA pet insurance…

I renewed the RSPCA pet insurance because we had a good response from them with our previous dog who developed a brain tumour and had to be put to sleep. The insurance company dealt with the final claim as per the terms of the insurance and settled accordingly, not something you can take for granted these days.

11 mai 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Colin, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 1 sur 5 étoiles

Rspca insurance

Took ages to process. Poor communication and was very poor system to upload support documents needed.

19 février 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Kate, thanks for reaching out and sharing your thoughts with us. We’re sorry to hear you’re not happy with our service. If you want to discuss this further, our Customer Service Team is here to help, and can be reached on: 0344 543 1008, via email at complaints@email.insurance.rspca.org.uk.
Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.

All the best, Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Recommend

Streight forward application. With easy form. Very reasonable price. Pleased with purchase so far

1 mai 2026
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Réponse de RSPCA Pet Insurance (UK)

Thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, claim sorted quickly and easily

26 février 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Lesley, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

My pup was lame

My pup was lame, he went for x-rays to find out what was causing it. The vet claimed directly and RSPCA paid immediately, no quibble at all. So simple and reassuring to know he's covered with them .

1 mai 2026
Avis spontané
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Réponse de RSPCA Pet Insurance (UK)

Hi Richard, thank you so much for your kind words and for leaving a review. I hope your Puppy is ok. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Yep brilliant had a simple question and…

Yep brilliant had a simple question and answer form to fill out took five minutes

5 mai 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Sharon, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

New insurance for Marley

Excellent service, quick and easy, really good plan and benefits and great cost, would recommend.

4 mai 2026
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Réponse de RSPCA Pet Insurance (UK)

Thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Just had a claim and used my entire…

Just had a claim and used my entire allowance in one go. Got paid quickly and I’m very impressed.

20 avril 2026
Avis spontané
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Réponse de RSPCA Pet Insurance (UK)

Thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Worth it

It was so easy to do. I'm really grateful that it was all plain speaking and not long drawn out difficult questions.
Thank you R.S.P.C.A.

21 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Suzan, Thank you for your kind words and for choosing the RSPCA Pet Insurance.

Noté 5 sur 5 étoiles

Total care and understanding

Our 12 month old Lab took ill over the Easter Break which resulted in us having to take him to a veterinary hospital on bank holiday money on our way home from a Norfolk break. He was hospitalised and operated on that evening. I contacted the RSPCA pet insurance the next day and they were excellent. So easy to talk to and made everything simple to understand which was greatly appreciated ,especially when you are worried about your pet. The claim was approved and paid very quickly as was the two follow up appointments to check his operation site with our own vet. This is the first time i have had to claim on a pet insurance policy and i have nothing but praise for RSPCA pet insurance

6 avril 2026
Avis spontané
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Réponse de RSPCA Pet Insurance (UK)

Hi Mr Vickers. Thank you so much for sharing your story. We are incredibly relieved to hear that your young Lab is on the mend after such a frightening ordeal during your holiday!

It’s never easy when a pet falls ill, so we’re glad we could provide some peace of mind by making the claims process simple and fast. We’ll be sure to pass your kind words along to our team.

Wishing your brave boy a very speedy and full recovery!

Noté 5 sur 5 étoiles

Claim settled quickly

29 décembre 2025
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Réponse de RSPCA Pet Insurance (UK)

Hi Lynne, thank you so much for your kind words and for leaving a review.
Andy from the RSPCA Pet Insurance Team

Noté 4 sur 5 étoiles

There was no fuss excellent service

There was no fuss excellent service, they contacted my vet payment in my bank super fast, thank you RSPCA

2 janvier 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Elizabeth, thank you so much for your kind words and for leaving a review. We really appreciate your feedback and we're so glad you had a good experience with our service!
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Straightforward and efficient plus…

Straightforward and efficient plus competitively priced

3 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Linda, thank you so much for your kind words and for leaving a review! We're glad you're happy with our prices.
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

I’m very happy with this service

I’m very happy with this service

13 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Chris, thank you so much for your kind words and for leaving a review! We're glad you found the service easy to use.
Andy from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

It’s my first time experience having…

It’s my first time experience having pet
Insurance. I found RSPCA cheaper than any others.

21 mars 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Kay, thank you for taking the time to leave a review! We're really glad you found our prices competitive and are happy to have you and your pet in the RSPCA Pet Insurance family.
Kate from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Top marks

The lady I spoke to on the phone was very caring and compassionate and I felt like a valued customer.

9 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Sandra, thank you for your kind words and for taking the time to leave a review! We're really glad you had such a great experience.
Kate from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Easy to understand

Easy to understand, very reasonable price. A company I trust. Would recommend

1 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Thank you for your kind words and for taking the time to leave a review! We're really glad you would recommend our service, thank you for your support.
Kate from the RSPCA Pet Insurance Team

Noté 5 sur 5 étoiles

Easy to complete and fully understand

Easy to complete and fully understand. Competitive price.

5 avril 2026
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Réponse de RSPCA Pet Insurance (UK)

Hi Caroline, thank you for taking the time to leave a review! We're really glad you find our prices competitive and we're happy to have you and your pet in the RSPCA Pet Insurance family.
Kate from the RSPCA Pet Insurance Team

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