Ruby Cup Avis 216

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really pleased with the Ruby cup, after not being able to tolerate a moon cup previously. Love the silicone sterilisation pot too. Returned an item, which went missing, but Ruby assisted me with that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The order was processed in good time and arrived in a reasonable time frame as well. I think the advised time frames were quite accurate and it was good to see different options. The website was easy... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Only mooncup that I could find available in black, which is much more sophisticated than pink or those transparent ones that get stained with use no matter how much you clean and use boiling water to... Voir plus

Noté 5 sur 5 étoiles

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin pour femmes enceintes
  3. Magasin de vêtements grandes tailles
  4. Boutique d'articles de toilette
  5. Magasin de sous-vêtements
  6. Magasin de vêtements pour femmes

À propos de Ruby Cup

Écrit par l'entreprise

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Écrit par l'entreprise

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product, been using now for years with no issues. So much better than tampons and environmentally friendly, I love how when you buy a cup they donate a cup and help with period education. Customer service was great also

27 août 2025
Avis spontané
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Réponse de Ruby Cup

Hi Greta,

Thank you so much for being such a loyal customer and for your kind words! 💜

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Wonderful Ruby Cup donation program

Ruby Cup ist great! I have already bought some also for friends because I like it so much. It does its job perfectly. After three birthes I needed the larger one. Material is long lasting und has a good quality. The handling is without problems. But what I realy like is that with every percase I donate a cup for a woman in the world who can not buy one herself and has no acess to period products.

11 août 2025
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Réponse de Ruby Cup

Hi Nina,

Thanks so much for your review! We’re so happy Ruby Cup works for you (and your friends!), and we appreciate your support of our donation program! 🌍💜

Lots of love,
The Ruby Team xx

Noté 1 sur 5 étoiles

When it is inside it hurts

When it is inside, the pin to get it out start irritating the skin around. It is dots on it, so I think this scratches the surface. I wore it for several days, but had to take it out as it is everything from comfortable. Used others and never had this problem before.

28 juillet 2025
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Réponse de Ruby Cup

Hi Janneke,

Thank you for sharing your experience with Ruby Cup. We’re really sorry to hear that the stem caused you discomfort. That’s definitely not how it should feel. The dots on the stem are there to make gripping and removal easier, but if they feel irritating, it means the stem is a bit too long for your body. Many users find it helps to trim the stem to a shorter length and gently smooth the edges so it doesn’t rub against the skin. We suggest giving that a try.

It can also be that our smaller Ruby Cup size would have been a better fit for you. The good news is that every Ruby Cup comes with a 120-day money-back guarantee, so you can try it completely risk-free. You’re welcome to return your cup, even if it has been used. We’ve just sent you an email with all the details on how to make use of the guarantee and receive a full refund or switch the size.

Please don’t hesitate to reach out if you have any questions, we’re here to help.

The Ruby Team xx

Noté 5 sur 5 étoiles

I was so excited to get my Ruby Cup in…

I was so excited to get my Ruby Cup in the mail, it got a bit lost but Customer Service was amazing at helping me get it all sorted. My Ruby Cup found me the next day without any more issues and no need for a new one to be sent.
It took me a few days to figure out how best to fold the Ruby Cup. I love that I can't notice it when I am using it and it was easy enough to use. I would definitely recommend using a Ruby Cup.

25 juin 2025
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Réponse de Ruby Cup

Hi Tammy,

Thanks so much for sharing your experience and for recommending us 🌸 We’re glad you found the fold that works for you and that you’re enjoying the comfort of your Ruby Cup!

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

10-star review

I've been using Ruby Cup for years (almost 10 years), and I could never go back to pads and tampons.

They have a great product in 2 sizes, and a good quiz that helps you find your size, with many colour options.

Also, for each cup you buy, they donate one to girls in need, which is beyond kind and something I definitely support!

14 juillet 2025
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Réponse de Ruby Cup

Wow, 10 years, that’s amazing! 💖
Thanks so much for your kind words and for being part of our community for so long. We're so happy Ruby Cup works well for you, and we really appreciate your support.

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Great Product!

Ruby Cup is a great product and the company has wonderful customer service. Thank you so much!

16 juin 2025
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Réponse de Ruby Cup

Thank you, Pamela! 💜 We're so glad you love the Ruby Cup and that our team could help!

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

The size small is too big

The size small is too big. I couldn't get the rim through. I couldn't use it. I already rated u tho.

Update: 27.08.25
They kindly offered me a full refund cuz the size was too big (for both the cup and the sterilizer). I just send it back to them to receive a refund and soon after I got my money back. I'm grateful for that cuz I wouldn't be able to use either of them. They even reached out to me through my review so I didn't have to reach out to them😁

2 juin 2025
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Réponse de Ruby Cup

Hi Lee,
We’re really sorry to hear that the cup felt too big for you. Our Ruby Cup Small is actually one of the smallest menstrual cups available compared to many other brands. That said, we completely understand that it’s not the perfect fit for everyone, and we’re truly sorry it didn’t work out in your case.

That’s exactly why we offer a 120-day money-back guarantee, so you can try it risk-free! You’re welcome to return your cup, even if it has been used. We’ve just sent you an email with all the details on how to take advantage of the guarantee and receive a full refund.

Please feel free to reach out if you have any questions!

The Ruby Team xx

Noté 5 sur 5 étoiles

Best purchase I've ever made

I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purchase I've ever made because it makes periods so much easier, I cannot imagine my life without it anymore.

10 mars 2025
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Réponse de Ruby Cup

Thank you so much for your lovely review, Rita! We're so happy to hear that Ruby Cup has made such a difference for you over the years, and we totally get the love for the black option 🖤

The Ruby Team xx

Noté 5 sur 5 étoiles

This is my second order… nearly 10…

This is my second order… nearly 10 years later! I have tried other cups over the years, but Ruby cups have been the best by far. I also love their commitment to period equality. Highly recommend these cups

23 mai 2025
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Réponse de Ruby Cup

Hi Grace,

We’re so grateful for your support over the last 10 years! It means a lot to know Ruby Cup remains your top choice, and we appreciate you standing with us and our mission.

Thanks again!

Lots of love,
The Ruby Team xx

Noté 1 sur 5 étoiles
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Réponse de Ruby Cup

Hi Lindsay,

Thank you for your feedback, and we're truly sorry to hear that your order hasn’t arrived yet. We also noticed you hadn’t reached out to us directly. Please know we’re always here and happy to help with any issues!

Sometimes shipping hiccups can happen, but rest assured, we always do our best to find a quick solution. We’re resending your order right away!

Thanks so much for your patience, and please don’t hesitate to reach out if you ever need anything.

The Ruby Team xx

Noté 5 sur 5 étoiles

I was in a hurry and my parcel seemed…

I was in a hurry and my parcel seemed missing, the team pulled through and sent me another one! The products are great. The underwear seems more high quality than most of the period pants I have seen and used. Look perfect after a wash as well; even though I accidentally did put one pair to the drier. Highly recommend!

9 mai 2025
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Réponse de Ruby Cup

Thank you so much for your kind words and recommendation! We're really glad our team could help when your parcel went missing and even happier to hear you're loving the panties!

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Better than I ever imagined!

Way better than I could have ever imagined. So comfortable

16 avril 2025
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Réponse de Ruby Cup

Yay! We're so happy to hear that our period underwear is exceeding your expectations and keeping you comfy 💜 Thanks for sharing the love!

The Ruby Team xx

Noté 4 sur 5 étoiles

I love Ruby Cup panties

I love Ruby Cup panties. Now my periods are more comfortable than ever. The only thing I could observe is about the new panty model, for a curvy girls is not easy to wear, I think the fabric expands very easy. Or maybe the seams are not very strong and losses grip. The absorption is amazing.

6 juin 2025
Avis spontané
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Réponse de Ruby Cup

Thank you so much! we're happy to hear that Ruby Cup panties are making your periods more comfortable.

We really appreciate your honest feedback about the new model. We're always working to improve fit and performance for all body types, so your insight about the fabric and seams is super valuable.

And we're so glad to hear the absorption is working well for you that's exactly what we aim for!

Love The Ruby Team x

Noté 5 sur 5 étoiles

Super good experience with Rubycup

Super good experience with Rubycup. I am very happy with the service and the products! Amazing team and everything is super TOP! Highly recommending Rubycup products to everyone!!! ❤️

4 juin 2025
Avis spontané
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Réponse de Ruby Cup

Thanks so much for recommending our products and for your amazing support!

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

No stains and so COMFY!

Used it for the first time during my cycle, the panties are so soft and comfy, I used the flow freedom on my heavier days and thankfully no stains or funky smell like with pads!! Highly recommend if you want to switch to period underwear and are tired of rashes from pads 😬!

8 mai 2025
Avis spontané
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Réponse de Ruby Cup

Thanks so much for your review, Shahira! We're happy that the panties felt comfy and worked well on your heavy days!

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Sustainable and super comfortable period pants

I tried the Ruby Cup underwear and was very impressed. They are super comfortable, flattering fit, and I love the aubergine colour. The cup in blue is great too. The customer service was also amazing, so helpful and friendly throughout. And they are planet-friendly. Big fan already!

1 mai 2025
Avis spontané
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Réponse de Ruby Cup

We’re so grateful for your support! It’s wonderful to hear you loved the fit, the feel, and our commitment to the planet — not to mention the customer service! THANKS! 💜

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Great product

I bought the Flow Freedom period underwear a few months ago and love it! I use it every month since then without any concerns. The fabric is nice and soft and the shape and color is lovely. I feel that this is a high quality product that I can rely on. I look forward to wearing it for many years! Thank you!!

1 avril 2025
Avis spontané
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Réponse de Ruby Cup

Hi Alexia,

Thank you so much for your wonderful review! We're so glad to hear that you've been loving the Flow Freedom period underwear and that it’s become a reliable part of your routine 💜

Lots of love,
The Ruby Team xx

Noté 5 sur 5 étoiles

Las braguitas menstruales son las…

Las braguitas menstruales son las mejores que he probado. La tela muy agradable y el patrón es perfecto, super cómodas. Absorben bastante!

6 avril 2025
Avis spontané
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Réponse de Ruby Cup

Hola Marta,
Muchísimas gracias por tu reseña! Estamos muy felices de saber que nuestras braguitas menstruales te han gustado tanto.
¡Gracias por confiar en Ruby Cup!

Noté 1 sur 5 étoiles

I have not received the order nor the…

I have not received the order nor the order confirmation, yet money are gone from my account

24 mars 2025
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Réponse de Ruby Cup

Hey! We are sorry to hear that there has been a problem with the delivery of your order and no email confirmation.

Please check your emails from us at hello@rubycup.com so we can sort this issue out together asap.

Thank you, The Ruby Cup Team.

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