Really pleased with the Ruby cup, after not being able to tolerate a moon cup previously. Love the silicone sterilisation pot too. Returned an item, which went missing, but Ruby assisted me with that... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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The order was processed in good time and arrived in a reasonable time frame as well. I think the advised time frames were quite accurate and it was good to see different options. The website was easy... Voir plus
L'entreprise a répondu
Only mooncup that I could find available in black, which is much more sophisticated than pink or those transparent ones that get stained with use no matter how much you clean and use boiling water to... Voir plus
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Magasin pour femmes enceintes
- Magasin de vêtements grandes tailles
- Boutique d'articles de toilette
- Magasin de sous-vêtements
- Magasin de vêtements pour femmes
À propos de Ruby Cup
Écrit par l'entreprise
Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!
Shop Pants
Shop Cups
Our Impact
Contact Us
High Quality
Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.Ethical
Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.
Join us in our mission to make a difference.
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Period Care for Good
Écrit par l'entreprise
- Fighting period poverty since 2011
- Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!
120-Days Money Back Guarantee
No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.
Coordonnées de contact
Ruby Life Ltd., Academy House, 430 London Road, Camberley , GU15 3HL, Surrey, Royaume-Uni
- hello@rubycup.com
- rubycup.com
4,7
Excellent
216 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Cleanest period ever!
Cleanest period ever!! It feels super comfortable to wear, it allows me to feel cleaner on my period than any other type of period product, and it supports my values towards a sustainable future. Absolutely LOVE, 10/10!!
1 juin 2023
Avis spontané
Réponse de Ruby Cup
Thank you for sharing your wonderful experience, Natalie! We're thrilled to hear that our product has provided you with the cleanest period ever and aligns with your values towards sustainability. Your comfort and satisfaction are our top priorities, and we're delighted to know that our product has exceeded your expectations.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email me at elena@rubycup.com to receive your discount code. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your support and for being a part of our mission for a sustainable future!
xoxo,
The Ruby Team
Comfortable, cost effective & good for the World
Ruby Cup is a lot softer and more comfortable- especially as a petite person - than the other cups i've tried. Easy to clean with their little pop-out microwaveable pot and donates a cup to people who can't afford them. I actually feel guilty whenever I forget it and have to use a sanitary towel/tampon now, knowing how much waste it saves going out into landfill. Quick delivery and very cheap - especially comparing to previous sanitary products adding up each month. Great company.
30 janvier 2023
Avis spontané
Réponse de Ruby Cup
Thank you for sharing your wonderful experience, Francesca! We're thrilled to hear that Ruby Cup has provided you with comfort, cost-effectiveness, and peace of mind knowing you're making a positive impact on the world. Your support not only benefits you but also contributes to our Buy One Give One scheme, where for each cup purchased, we donate one to someone in need. We're delighted that our cup has been softer and more comfortable for you, especially as a petite person, and that our cleaning accessories have made maintenance easy.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email me at elena@rubycup.com to receive your discount code. Thank you for being a part of our mission for a sustainable future and for your support of Ruby Cup!
xoxo,
The Ruby Team
This brand is perfect for me
I tried a Lily Cup before, and although I really wanted to be able to use reusable period products, it was not comfortable. I had trouble inserting it and could feel it once it was in. With the Ruby Cup, I got it in first try every time, and although taking it out is a learning curve, I can't feel it once it's in and it sits perfectly. I did note that there is a tiny hole in the base of the cup into the stem, probably to help break the seal, but this does mean I won't be able to wear the cup without a panty liner (not that I would anyway). Super comfy and super easy to use. I do wish I had bought the sanitizer, though.
1 novembre 2022
Réponse de Ruby Cup
Thank you for sharing your experience! We're delighted to hear that Ruby Cup has been the perfect fit for you, especially after trying other brands. We understand the importance of comfort and ease of use when it comes to reusable period products, and we're thrilled that Ruby Cup has met your expectations.
We wanted to ensure that every aspect of Ruby Cup was exceptional, so we went above and beyond to find the perfect silicone and mold. Your feedback about the tiny hole is valuable to us, and we'll certainly take it into consideration for future improvements.
In addition to our menstrual cups, we now offer period panties that can be paired with menstrual cups, providing additional protection and comfort. These panties can serve as your panty liner, offering extra peace of mind during your period.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Additionally, your support contributes to our Buy One Give One program, where for each cup purchased, we donate one to someone in need. Please email me at elena@rubycup.com to receive your discount code. Thank you for choosing Ruby Cup and for being a part of our mission to make periods better for everyone!
xoxo,
The Ruby Team
Incredible customer support by Ruby Cup, as always
great communication, immediate purchase confirmation, as always
1 novembre 2022
Réponse de Ruby Cup
Thank you for your kind words about our customer support! We're delighted to hear that you've had a positive experience.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email me at elena@rubycup.com to receive your discount code. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again!
xoxo,
The Ruby Team
(especially the customer service one)
Refund element and comfort
I liked the money back gurantee element of Ruby Cup. Comfortable fit overall.
28 octobre 2022
Réponse de Ruby Cup
Thank you for sharing your experience with Ruby Cup! We're delighted to hear that you found comfort in our product and appreciated the money-back guarantee element. Your satisfaction is incredibly important to us, and we're thrilled to have met your expectations.
As a token of our appreciation for your feedback, we'd like to offer you a special discount on your next purchase. Please email me at elena@rubycup.com to receive your discount code.
Additionally, we're excited to introduce our new period panties, which can be paired with our menstrual cups for added comfort and protection.
Remember, your support also contributes to our Buy One Give One program, where for each cup purchased, we donate one to someone in need.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with Ruby Cup.
XOXO,
The Ruby Team
I love that this product helps woman in…
I love that this product helps woman in need! I love my ruby cup! I had my last one for 5 years. Great product!!
20 octobre 2022
Réponse de Ruby Cup
Thank you so much for your support of our cause! We truly appreciate your enthusiasm for how Ruby Cup helps eradicate period poverty. We're thrilled to hear that you love your Ruby Cup and that it has served you well for the past 5 years, and 5 more great years to come!
We recently launched our period panties. For each panty purchased, 2% of the proceeds go towards supporting our learning center in Kisumu, Kenya, helping to empower girls and women through education.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email me at elena@rubycup.com to receive your discount code.
Thank you again for being a part of our mission to make a positive impact on women's lives. If you ever have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
I am still getting leaks :(
I am still getting leaks, I thought with getting the proper sizing for my body I would have better success. However, I am still having the same struggles as I did with other menstrual cups. I will say the fact I have the option to get it in black is worth it.
10 octobre 2022
Réponse de Ruby Cup
Thank you for sharing your experience, Brittaney. We're sorry to hear that you're still experiencing leaks despite finding the proper sizing for your body. We understand how frustrating that can be.
We'd like to let you know that we now offer period panties as an alternative option. These panties provide an additional layer of protection and may complement your menstrual cup usage. Additionally, we're constantly working to improve our products and address any issues our customers may encounter.
As a token of our appreciation for your feedback, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for considering Ruby Cup, and we hope to have the opportunity to provide you with a better experience in the future.
xoxo,
The Ruby Team
Everything easy and clear and simple..
Everything easy and clear and simple... great way to contribute to less waste ... !
9 octobre 2022
Réponse de Ruby Cup
Hi Yvonne,
Thank you for your feedback! We're thrilled to hear that you found everything easy, clear, and simple with Ruby Cup. We're passionate about providing eco-friendly menstrual solutions that are not only convenient but also contribute to reducing waste.
With your cup, you also made a positive social impact by supporting our mission to combat period poverty and promote menstrual health worldwide. Through initiatives like our Buy One Give One program, we're able to provide menstrual cups to those in need, helping to empower individuals and communities.
We'd love to let you know that we recently launched our period pants, and for each pair purchased, we donate 2% to our learning center in Kisumu, Kenya, where we encourage the kids' love for learning. We'd love for you to give it a go!
And as a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for choosing Ruby Cup and for joining us in making a difference!
xoxo,
The Ruby Team
Réponse de Ruby Cup
We're deeply sorry to hear about the delay in receiving your package. Our utmost priority is ensuring that our customers receive their orders promptly and without any issues.
As per our policy, if you don't receive your package, we always resend it for free. Please, let us know if you received it.
Additionally, we'd like to introduce you to our period panties as an alternative option. These panties provide comfort and protection, and they might be a great addition to your period care routine.
To make it up for the inconvenience caused, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for your patience and understanding. We're committed to ensuring your satisfaction and look forward to resolving this issue promptly.
Love,
The Ruby Team
I’ve never received my cup.
27 septembre 2022
Réponse de Ruby Cup
We're deeply sorry to hear about the delay in receiving your package. Our utmost priority is ensuring that our customers receive their orders promptly and without any issues.
As per our policy, if you don't receive your package, we always resend it for free. Please, let us know if you received it.
Additionally, we'd like to introduce you to our period panties as an alternative option. These panties provide comfort and protection, and they might be a great addition to your period care routine.
To make it up for the inconvenience caused, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for your patience and understanding. We're committed to ensuring your satisfaction and look forward to resolving this issue promptly.
Love,
The Ruby Team
Ruby Cup <3
I've been using a cup for a few years now, but I've read that Ruby Cup actually has a softer silicone, which my body kind of needed, so I bought it and tried it for the first time while I was on an active vacation recently, which included bike riding, moving a lot, swimming, traveling every day from one place to another, camping, hiking, I feel like I've tested it in every possible situation and it was amazing, I can't imagine going to anything else from this anymore. Everything was so smooth and easy, and I was honestly afraid that my period might ruin this vacation for me, and I didn't feel a thing!
17 septembre 2022
Réponse de Ruby Cup
Hi Teodora,
Thank you so much for sharing your experience with the Ruby Cup! We're thrilled to hear that you've found it to be such a game-changer for your active lifestyle.
It's fantastic to know that the softer silicone of the Ruby Cup has made a difference for you, especially during your adventurous vacation. We understand the importance of feeling comfortable and secure, even in the most challenging situations, and we're delighted that the Ruby Cup exceeded your expectations.
Your feedback means a lot to us, and we're grateful for your support. As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
We also want to let you know that we now offer period pants as well, which provide another convenient and eco-friendly option for managing your flow. They're perfect for active days like the ones you described during your vacation!
Thank you again for choosing Ruby Cup and for being part of our community. If you ever have any questions or need further assistance, don't hesitate to reach out.
xoxo,
The Ruby Team
Stil Waiting for packeg
I have been waiting three months for the package. This is simply rude and disrespectfull for the customer, I understand that there are delays that are not up to you, but this is really wrong
21 septembre 2022
Réponse de Ruby Cup
We're deeply sorry to hear about the delay in receiving your package. Our utmost priority is ensuring that our customers receive their orders promptly and without any issues.
As per our policy, if you don't receive your package, we always resend it for free. Please, let us know if you received it.
Additionally, we'd like to introduce you to our period panties as an alternative option. These panties provide comfort and protection, and they might be a great addition to your period care routine.
To make it up for the inconvenience caused, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you for your patience and understanding. We're committed to ensuring your satisfaction and look forward to resolving this issue promptly.
Love,
The Ruby Team
Won't look back
I purchased my ruby cup in April and wanted to experience it for a few months before I reviewed the product. The reasoning behind my purchase is that I am seeking more environmentally friendly products to reduce my personal waste and I had heard great things about these as a period product especially in terms of their longevity and ease of use. I want people to know that the first time you use this product, it will be a learning curve but don't let that put you off. I easily spent over an hour in the bathroom trying to get it in (attempting all the different folding techniques and learning how to properly insert) then another trying to get it out that first time (I know I'm not alone when I say that for a fair bit of time, I thought I'd lost it up there for good!). With practice though, it has become super easy to use and the fact that I only need to drain and re-insert a couple times a day makes it so much more convenient than the multiple times for pads and tampons in the past. Ever since I purchased this I have been recommending it to all the people I know that menstruate as I truly believe this is the most ideal period product one ever would need. The ruby cup is a brilliant first timer cup and the service they provide is amazing. I like that my purchase paid for someone else to experience their greatness too. Once you start using your Ruby cup, you won't look back - highly recommend!
11 avril 2022
Réponse de Ruby Cup
Hi Eleanor,
Thank you so much for sharing your experience with the Ruby Cup! We're thrilled to hear that you've found it to be a convenient and environmentally friendly option for managing your periods.
We completely understand that there's a learning curve when first using the cup, but we're glad to hear that with practice, it has become much easier for you. Your perseverance is admirable, and we're glad to hear that you're now finding it more convenient than traditional pads and tampons.
It's wonderful to know that you've been recommending the Ruby Cup to others. Your support not only helps us but also contributes to our mission of providing menstrual cups to those in need through our Buy One Give One program.
Additionally, we're excited to let you know that we now offer period pants as well! They provide an alternative option for managing your flow, and they're comfortable, eco-friendly, and reusable, just like our cups.
As a token of our appreciation for your support and advocacy, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you again for choosing Ruby Cup and for being part of our community. If you ever have any questions or need further assistance, don't hesitate to reach out.
xoxo,
The Ruby Team
Share the Dignity
I've been using a Ruby cup for a few years now. I bought these 2 for a share the dignity drive. I love that my purchase can help other women make this investment in themselves too. It's the best switch I've ever done and I only wish I'd done it sooner.
5 septembre 2022
Réponse de Ruby Cup
Thank you for your continued support of Ruby Cup and for your contribution to the Buy One Give One scheme. We're thrilled to hear that you've been using Ruby Cup for a few years now and that you've found it to be the best switch you've ever made. Your purchase not only benefits you but also helps other women make this empowering investment in themselves.
We're excited to announce that for Menstrual Health Month in May, we will be doubling our donations! This means that every purchase will have an even greater impact on supporting women in need.
Thank you again for being a part of our mission to make periods better for everyone. If you ever have any questions or need further assistance, please don't hesitate to reach out.
XOXO,
The Ruby Team
Never got my order
6 septembre 2022
Réponse de Ruby Cup
We apologize for any inconvenience you experienced with your order. Our goal is to ensure every customer receives their order promptly and with satisfaction. If you're still experiencing issues or would like to discuss your order further, please reach out to us at hello@rubycup.com. We're here to help resolve any outstanding concerns you may have. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Love,
The Ruby Team
Réponse de Ruby Cup
Hi Bea,
We're thrilled to hear that the small Ruby Cup fits you perfectly! Thank you so much for your kind words and for choosing us for your menstrual care needs.
If you're interested, we've also recently introduced a new product line of period panties, which offer additional comfort and protection alongside your cup.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you once again for being part of the Ruby Cup community. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Ruby Team
Love them!
Its the second one that I buy, so I can have them two sizes. Love them, there is not coming back once you try cups, and this brand its amazing!
1 août 2022
Réponse de Ruby Cup
Hi Pilar,
We're thrilled to hear that you're loving your Ruby Cups! Thank you so much for your support and for choosing us for your menstrual care needs.
Did you know that we've recently launched a new product line of period panties? They offer additional comfort and protection alongside your cups. Plus, for each panty purchased, a portion of the proceeds goes towards supporting our learning center in Kisumu, Kenya.
As a token of our appreciation for your continued support, we'd also like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you once again for being part of the Ruby Cup community. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Ruby Team
Réponse de Ruby Cup
Hi Monika,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you've been enjoying your Ruby Cup for the past 7 years.
We also wanted to let you know that we've recently introduced a new product line of period panties, which offer additional comfort and protection during your cycle. Additionally, as a token of our appreciation for your loyalty, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
Thank you once again for your support and loyalty to Ruby Cup. If you have any questions or need further assistance, feel free to reach out.
Warm regards,
The Ruby Team
I am SO HAPPY with my Ruby Cup
I am SO HAPPY with my Ruby Cup! For a busy mom on the go and also as a nurse, this cup is perfect! No more worrying about frequent stops to the bathroom throughout the day to change tampons. This cup is a game changer!
25 juillet 2022
Réponse de Ruby Cup
Thank you for sharing your enthusiasm, Katherin!
We're thrilled to hear that your Ruby Cup has brought you so much happiness and convenience. It's fantastic to know that it has made such a positive difference in your busy life, both as a mom and as a nurse. We understand the importance of having a reliable and hassle-free period solution, especially with a hectic schedule.
Your support also contributes to our Buy One Give One program, making a positive impact on someone else's life.
We'd like to let you know that we recently launched our new period panties, and we believe that they would nicely complement your cup.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, feel free to reach out.
XOXO,
The Ruby Team
Arrived on time with concise instructions and a storage sleeve.
The package arrived within the time specified and included everything, also instruction booklets and I loved the addition of a cotton sleeve for the rubycup.
21 juillet 2022
Réponse de Ruby Cup
Thank you for sharing your experience!
We're delighted to hear that your Ruby Cup package arrived on time and that you found the instructions concise and helpful. It's great to know that you appreciated the addition of a cotton sleeve for your cup, as we strive to provide convenience and sustainability in our products.
We're excited to share that we now offer matching period panties to complement your Ruby Cup, providing you with even more options for comfortable and sustainable period care.
Your support also contributes to our Buy One Give One program, making a positive impact on someone else's life.
As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.
If you have any questions or need further assistance, feel free to reach out.
XOXO,
The Ruby Team
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