Really pleased with the Ruby cup, after not being able to tolerate a moon cup previously. Love the silicone sterilisation pot too. Returned an item, which went missing, but Ruby assisted me with that... Voir plus
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The order was processed in good time and arrived in a reasonable time frame as well. I think the advised time frames were quite accurate and it was good to see different options. The website was easy... Voir plus
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Only mooncup that I could find available in black, which is much more sophisticated than pink or those transparent ones that get stained with use no matter how much you clean and use boiling water to... Voir plus
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Magasin pour femmes enceintes
- Magasin de vêtements grandes tailles
- Boutique d'articles de toilette
- Magasin de sous-vêtements
- Magasin de vêtements pour femmes
À propos de Ruby Cup
Écrit par l'entreprise
Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!
Shop Pants
Shop Cups
Our Impact
Contact Us
High Quality
Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.Ethical
Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.
Join us in our mission to make a difference.
Shop All
Period Care for Good
Écrit par l'entreprise
- Fighting period poverty since 2011
- Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!
120-Days Money Back Guarantee
No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.
Coordonnées de contact
Ruby Life Ltd., Academy House, 430 London Road, Camberley , GU15 3HL, Surrey, Royaume-Uni
- hello@rubycup.com
- rubycup.com
4,7
Excellent
216 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It took one month until delivery even…
It took one month until delivery even that I payed for Tracked 5-7 business days, I ordered things from china that took less then that. In the end I probably bought the wrong size and it's not usable for me, it seems that the hardness of the cap will suit me but I won't buy a new one because it takes too much time and it's expensive.
1 mai 2024
Réponse de Ruby Cup
Hi Roni,
We are absolutely gutted to hear about that. We have not received a notification about this; otherwise, we would have taken more timely action.
First things first, we would be super happy to refund your shipping fee in full. We will reach out to you shortly to sort this out immediately.
We are sorry to hear that you feel your cup might not work for you. We have a 120-day money-back guarantee policy, so we will be happy to switch cup sizes for you or send you a refund. If you haven't already, taking our size quiz might help. We are confident we can sort this out for you.
Thanks for taking the time to give us your feedback.
Lots of love,
The Ruby Team
Réponse de Ruby Cup
Hi Ellie,
Thank you for your kind words! Your positive feedback means a lot to us.
We'd love for you to try our new pants too, we think you'll love them.
Thank you,
The Ruby Team
xxx
Wearing is great
Shipping to Germany took time.
Sterilization in the microwave was very easy and quick.
Inserting with the c-fold worked fine.
But removing was not that easy and hurt a bit, due to the unfolded cup or the ring on the top.
Wearing is absolutely perfect. I did not feel anything. It blocked all blood, even during sports. Absolutely great.
30 avril 2024
Réponse de Ruby Cup
Hi Kathrin,
Thank you for your kind words! We're so happy that you were able to practise sports even at a difficult time of the month.
We're sorry to hear about the removal. It might help squeeze the bottom of the cup as firmly as possible before extracting it.
We'd love for you to try our new pants too, we think you'll love them.
Thank you,
The Ruby Team
xxx
Good for Athletes
As an athlete, your period can feel like a significant hindrance. After some trial and error, I finally found the Ruby Cup. It is such an efficient way to handle your period, and makes me feel a little bit better every time it comes. It is wonderful to know Ruby Cup does good through charity while also helping you, and having the option of returning the cup if it doesn't work for your body gives significant peace of mind.
24 avril 2024
Avis spontané
Réponse de Ruby Cup
Hi Shelley,
Thank you for your lovely review! We are so happy to hear that our cup supports you and makes you feel a little bit better. If you ever need assistance or have any questions, feel free to reach out.
We look forward to serving you again in the future!
xoxo
The Ruby Team
Réponse de Ruby Cup
Hi Lourdes,
Thank you for your lovely review and for supporting our cause!
If you ever need assistance or have any questions, feel free to reach out.
We look forward to serving you again in the future!
xoxo
The Ruby Team
Super Cup
Super Cup! Ich schätze, dass für jeden Verkauft ein weiterer Cup verkauft wird.
Ich habe mich für den Kauf entschieden, da ich den Ruby hätte zurück geben können, hätte er nicht gepasst.
11 avril 2024
Avis spontané
Réponse de Ruby Cup
Thank you for your positive feedback!
Period Underwear are so good!
I suffer with Endometriosis and have extremely heavy periods so I tried Ruby Cups Period Underwear. I absolutely love them!! They are leakproof and hold so much! Super comfortable as well!! Absolutely obsessed and will definitely buy more!!
1 mars 2024
Avis spontané
Réponse de Ruby Cup
Hi Jenna,
Thank you for your lovely review! We are so happy to hear that our underwear supports you during such a heavy time of the month. If you ever need assistance or have any questions, feel free to reach out.
We look forward to serving you again in the future!
xoxo
The Ruby Team
Love the period underwear
I've been wanting to switch to period underwear for a while and these did NOT let me down. Super absorbent and great quality. They were also very comfortable (I have the idea in my head they would be like wearing a diaper but honestly they felt just like regular underwear).
If you're thinking about making the change.. this is your sign!
26 février 2024
Avis spontané
Réponse de Ruby Cup
Hi Ashley,
Thank you for your kind words! It's absolutely heartwarming to hear that you like our panties and that you feel comfortable wearing them.
Lots of love,
The Ruby Team
xx
I’ve just fallen in love with the new…
I’ve just fallen in love with the new rubycup period underwear🩲. Not only do I find them incredibly comfortable and made of excellent material, but they are also suitable for movement, which is perfect for me since I do gym workouts/yoga. I absolutely adore them ❤️
21 février 2024
Avis spontané
Réponse de Ruby Cup
Hi,
Thank you for your kind review! We are so happy to hear that you like our panties and that they support your active and healthy lifestyle.
Love Love Love,
The Ruby Team
xx
Absolutely love my period pants
Absolutely love my period pants! I feel so safe and secure at such a vulnerable time of the month, they’re perfect. ❤️
28 janvier 2024
Avis spontané
Réponse de Ruby Cup
Hi Elisha,
We are so happy that you feel safe in your new panties!
Keep doing good.
xoxo
Ruby Team
Highly recommended menstrual panties
After trying various brands of menstrual panties, I discovered Ruby's. Unlike others I've tested, they offer high absorption, allowing me to wear them throughout the day without any leaks. They are incredibly comfortable, to the point that I even wear them to the gym. Ruby's has truly been a game-changer for me!
11 janvier 2024
Avis spontané
Réponse de Ruby Cup
Hi Idoya,
Thank you for your kind review and for being a Ruby Panties Pioneer!
We are so happy that you like our panties and that you now have worry-free periods!
You're changing the world one drop at a time.
Love,
The Ruby Team
The customer service
The customer service is very well. A shipment of mine had a problem and was solved and resent very quickly. The product is very nice as well.
19 décembre 2023
Avis spontané
Réponse de Ruby Cup
Hi,
We are delighted to hear that you had a good experience with our team and you like our product!
Thank you for your patience, we're looking forward to your next order.
xoxo,
Ruby Team
Comfy&save
I had never dared to use menstrual panties until I tried the rubycup ones! I felt very comfortable. I wore them all day while I was home on my second day of my period. I'm going to buy others!
27 novembre 2023
Avis spontané
Réponse de Ruby Cup
Hi Ariadna,
reading this review warms our heart! We are so happy that you're having a good experience while making such an important impact on the environment and other people's lives. Keep an eye out on our newsletter as we always run promotions on our period panties (right now we have a Buy One Get One 60% off promo and DOUBLE donations)!
Thank you again for your kind words, we are super happy to have you in our community!
xoxo,
Ruby Team
AMAZING PERIOD PANTS
AMAZING PERIOD PANTS! The fabric is comfortable but firm and the pad goes all the way around my body so I feel extra safe when wearing them. I wore about 4 for a 4 days period and i never leaked or stained anything. I’ve always been a pads person and I wanted to switch to sustainable alternatives. I tried a few but I never liked them all that much, but after Ruby I am never looking back. 100000% recommend.
16 octobre 2023
Avis spontané
Réponse de Ruby Cup
Hi Elena,
We are so happy that you're enjoying our panties!
Welcome to the Ruby Family.
xoxo,
Ruby Team
Helped with a better night's sleep
I got the red pair, which I liked. I also think they are well made. I have a heavy flow and I am always worried about leaking in my sleep. I wore these at the start of my cycle when I’m heaviest. I was really surprised. No leaks in my sleep. I am really excited about these as they’ve made me feel so much better about my period.
9 octobre 2023
Avis spontané
Réponse de Ruby Cup
Hi Laurel,
Thank you for your kind reply and for being a Ruby Panties Pioneer!
We are so happy that you like our panties and you had a worry-free period!
Keep an eye out on our newsletter as we usually run promotions and bundles!
If there's anything else you'd like to share or any suggestions you have, please don't hesitate to reach out. We're here to support you every step of the way.
Wishing you many more comfortable and worry-free periods ahead!
Love,
The Ruby Team
Game changer
The period panties are are game changer for me - so comfy and they hold for a long time. Nothing to worry about anymore
8 octobre 2023
Avis spontané
Réponse de Ruby Cup
Hi Franziska,
Thank you for your kind reply, and for being a Ruby Panties Pioneer! It's comments like yours that motivate us to continue innovating and creating products that make a real difference in people's lives. Thank you for trusting us with your menstrual care needs.
If there's anything else you'd like to share or any suggestions you have, please don't hesitate to reach out. We're here to support you every step of the way.
Wishing you many more comfortable and worry-free periods ahead!
xoxo,
Ruby Team
After suffering from debilitating…
After suffering from debilitating cramps due to endometriosis for much of my life, I have always tried any new menstrual products, especially ones that are good for the environment as no one needs eco-guilt when already battling a relentless internal war. I have tried other period pants and they were ok. But just ok. I found them stiff, cutting into the crotch area, and the materials weren't soft; they also give you a terrible VPL. Then I read about Ruby Cup because of their menstrual cups and excellent sustainable credentials and saw that they were now doing period underwear, so thought I'd give it a go. I am very glad I did. These pants are SO COMFORTABLE you want to wear them when you are not even on your period. They look really nice, they are softer than a summer breeze, and they just made me feel so secure. I highly recommend these period pants; for me, they have been really life-changing. Thank you so much Ruby Cup.
18 septembre 2023
Avis spontané
Réponse de Ruby Cup
Hi Polly,
We hear you and we are so happy to help! Thank you for your kind words: it means the world to us.
If there's anything else you'd like to share or any suggestions you have, please don't hesitate to reach out. We're here to support you every step of the way.
Wishing you many more comfortable and sustainable periods ahead!
xoxo, Ruby Team
The quality and fit for my panties is…
The quality and fit for my panties is great and they arrived quick - will need to stock up soon! Also love the good cause of Ruby cup which is something I want to support
5 juillet 2023
Avis spontané
Réponse de Ruby Cup
Thank you for your kind words and support! We're thrilled to hear that you're enjoying our products and are interested in stocking up soon.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com, and we'll provide you with more details on how to redeem your discount. We're grateful for your support and look forward to hearing from you soon!
xoxo,
The Ruby Team
10/10 would recommend! Great product!
I had a great experience with this product! After turning to this menstrual cup, there is no turning back for me!
3 juillet 2023
Avis spontané
Réponse de Ruby Cup
Thank you for your wonderful feedback! We're so glad to hear that our menstrual cup has made such a positive impact on your life. Your support also contributes to our Buy One Give One scheme, where for each cup purchased, we donate one to someone in need. Your purchase has helped make a huge difference in someone else's life, and we couldn't be more grateful for your support in spreading this initiative.
As a token of our appreciation, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code. If you ever have any questions or want to share more about your experience, feel free to reach out. Thank you again for being a part of our mission to make periods better for everyone!
xoxo,
The Ruby Team
Great experience - Leak free period.
I've been a user of RubyCup cups for years and consider them my go to brand. I've literally never leaked using their comfortable cups. Tried their period panties for the first time and love them - great quality product.
2 août 2023
Avis spontané
Réponse de Ruby Cup
Thank you for sharing your fantastic experience, Jessie! We're thrilled to hear that you've been a loyal user of RubyCup cups for years and that you find them reliable and leak-free. It means a lot to us to hear that you trust us as your go-to brand. We're also delighted that you tried our period panties and found them to be of great quality. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for your continued support!
xoxo,
The Ruby Team
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