Rugs.ie Avis 

1 436
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve literally looked at hundreds of rugs online on different websites and rugs.ie has a great selection of rugs and the visualiser is available for most so it’s easy to see how size and colours will... Voir plus

Noté 4 sur 5 étoiles

when we eventually recieved our rug we were very pleased indeed. it was exactly what we had chosen. the quality was extremely good. i would like to thank the managing director for his personal contac... Voir plus

Noté 5 sur 5 étoiles

What helpful people to deal with! We had to choose a second rug as our first choice was discontinued. Rugs.ie sent us on suggestions to assist us in making our selection. Our final choice is just perf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent in store experience in Cork store with Cormari. She was so helpful and an excellent guide when it came to choosing the perfect colour bedroom rug too. An absolute pleasure to deal with. We w... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. Décorateur d'intérieur

Écrit par l'entreprise

Rugs.ie is an Irish family business based in Cork. Offering Ireland's largest selection of premium area rugs as well as an expert team with 25+ years of experience, we always strive to help each customer find the perfect rug for their home. Choosing rugs we would love to place in our own homes, our extensive collection has been personally handpicked from suppliers throughout the world, and includes everything from elegant Persian and Oriental designs to striking modern and abstract pieces, perfect for adding a touch of luxury and comfort to your home. Regardless of whether you want a large thick area rug for your living room or a stylish flatweave for your hallway, you are certain to find the perfect rug at Rugs.ie.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 436)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good quality product that arrived when…

Good quality product that arrived when expected with clear communication throughout.

8 avril 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 2 sur 5 étoiles

Rug was delayed and delayed and finally…

Rug was delayed and delayed and finally when I got it the quality was less than I expected for the money I paid for it

31 mars 2025
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Réponse de Rugs.ie

Hi Roslyn,

We are so sorry that your experience with us was less than 5 stars. I can see the lead time on your preorder rug was pushed out, we understand that this can be frustrating and are sorry that this was the case.

We would never expect you to keep a rug if you are not satisfied with the product. If you would rather return or exchange the item, please send us an email to shop@rugs.ie or call customer service on 021-4898000.

We hope we can resolve this for you.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Wonderful Experience

Our experience with Rugs.ie was wonderful. The rug we ordered arrived quickly with Rugs.ie keeping us posted on when it might arrive. The rug was the right size and great quality but unfortunately the colour didn't suit our decor. When we asked to return the rug for a refund the company couldn't have been more accommodating and understanding. We would recommend Rugs.ie to anyone looking for a top quality rug and service. Thank you.

7 avril 2025
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Réponse de Rugs.ie

Thank you for the wonderful review and for taking the time to share your feedback with us. We really appreciate it.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Very helpful shop assistants. Douglas, Cork …

The shop assistants were so helpful when I told them that I specifically wanted a red rug. I absolutely love it. Great choice 😀

27 mars 2025
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Réponse de Rugs.ie

Thank you for the 5-stars! We're delighted you're happy with your new rug.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Great service

Great service, and amazing quality. Such great value, I highly recommend

6 février 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Delivery quick

Delivery quick , product as described, smooth transaction thank you

24 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to give your feedback. We really appreciate it.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Good service and nice product

Good service and nice product

28 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

That they can return the rug if it's not suitable

There was nothing any trouble bring the rug home bring it back what ever suited you best lovely staff top marks

26 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Beautiful rug

Beautiful rug, great price, speedy delivery. Delighted!

24 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

great store with good values

I was unsure of the colour on the website and Aoife very kindly sent me a sample which arrived asap. I was able to drag it around with me to match up everything else. Great customer service. Called Ruth to ask for guidance on the ordering and she promptly replied and sorted me out. Rug arrived 5 days after ordering and its fabulous. A great website and I would recommend them.
Judy

7 avril 2025
Avis spontané
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Réponse de Rugs.ie

Thank you for the wonderful review and for taking the time to share your feedback with us. We really appreciate it.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

High quality and vfm rugs

Excellent product and speedy delivery

19 mars 2025
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Réponse de Rugs.ie

Thank you for the 5-stars! We're delighted you're happy with your new rug.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Super efficient website

Rugs.ie are very efficient easy to use website. My rug was aexactly as expected & came within two weeks of ordering.

6 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Excellent service!

Always someone on the other end of the screen/ phone to assist and guide.
Very prompt delivery, less than 24 hours!
Amazing quality!

6 mars 2025
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Réponse de Rugs.ie

Thank you for your feedback. We are incredibly grateful that you took the time to leave us a 5-Star review.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Product as described. Great quality. Definately buy from them again.

11 mars 2025
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Réponse de Rugs.ie

Thank you for your feedback. We are incredibly grateful that you took the time to leave us a 5-Star review.

Kind regards,
The Rugs.ie Team

Noté 1 sur 5 étoiles

My rug arrived but no anti slip mat…

My rug arrived but no anti slip mat which had been paid for.
A generic note with delivery stated that there may be two separate deliveries if multiple items are ordered. No other delivery arrived despite the claim.

12 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to speak with us on the phone today. We appreciate your custom and your feedback.

We're sorry for the error when packing your order. I hope to have helped resolve the issue sufficiently.

If there is anything else we can do to make your experience better, please let us know.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Adore my rug

Adore my rug. The service was super fast. Highly recommend

11 mars 2025
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Réponse de Rugs.ie

Thank you for the 5-stars! We're delighted you're happy with your new rug.

Kind regards,
The Rugs.ie Team

Noté 5 sur 5 étoiles

Really happy with my rug

Really happy with my rug. Love that you can upload a photo of your room and view the rug in situation before buying. Really fast delivery!

3 mars 2025
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Réponse de Rugs.ie

Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.

Kind regards,
The Rugs.ie Team

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