The product and customer service (CS) at Rug Studio are great! I have several area rugs from them. The latest rug we ordered was high quality, beautiful yet didn't work for us. CS quickly acted on ret... Voir plus
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Just completed our fifth very smooth purchase with the Rug studio. outstanding customer service, quick turnaround time, amazing selection of Carpet and more make the Rug studio a very easy choice t... Voir plus
RugStudio is an amazing company to work with! The customer service is top notch, and they have an incredible selection. I live in a small ski town in CO, and they make it super easy to order samples,... Voir plus
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Voir plus
À propos de l'entreprise
- Décorateur d'intérieur
- aussi dans
- Magasin de meubles
Informations provenant de diverses sources externes
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Coordonnées de contact
12719 Cimarron Path, 78249, San Antonio, Etats-Unis
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
4,2
Bien
317 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service is awesome
Customer service is awesome. Site is easy to navigate. And I love the rug selection and prices when I compare them to other retailers.
22 août 2017
Avis spontané
The ordering process was easy and …
The ordering process was easy and chatting with a customer service representative was seamless. I really appreciate the whole process.
21 août 2017
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RugStudio has a large inventory of rugs …
RugStudio has a large inventory of rugs to meet the tastes and wallets of all consumers. What I like best is they have a rug I saw in a carpet store which would not be available locally for 5-6 months. They have great reviews and customer service!!
Linda Jakobs
21 août 2017
Avis spontané
Finally found the perfect rug
After searching many sites, we finally found the perfect rug. It was great to have an incredible amount of attractive rugs to choose from.
21 août 2017
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Coupon Code EMAIL20 when entered caused …
Coupon Code EMAIL20 when entered caused the shopping cart contents to be deleted and I had to start over
17 août 2017
Avis spontané
Recommended retailer.
Good prices, quick shipping and excellent communication.
16 août 2017
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great customer service.
16 août 2017
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I was confused about getting a coupon
I was confused about getting a coupon, but Jody was very patient. This is my first time ordering from rug studio, and I must say they offer beautiful choices. I have looked at other sites, but this one is the best. Thank you, Pat
15 août 2017
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This is the best site I've explored so …
This is the best site I've explored so far in my search for a living room rug. I especially LOVE the whimsical assortment and have seen rugs that are striking, modern and unique.
15 août 2017
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I have been tremendously pleased with …
I have been tremendously pleased with the quality and price of rugs I have ordered. Also pleased with the fast & efficient response of the merchandising team with any updates or questions about my order.
11 août 2017
Avis spontané
THEY HAVE A GREAT SELECTION
THEY HAVE A GREAT SELECTION, WITH GREAT COUPON OFFERS!!
11 août 2017
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Excellent customer service!! What customer service should be!
Excellent, caring customer service. I needed certain timing on delivery, & they went above and beyond to make sure I was happy. And when the delivery service made an error, they were all over it and made sure that I was satisfied ASAP!
They always look for a customer oriented solution! Great company!
11 août 2017
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Have not received rugs but priced them …
Have not received rugs but priced them elsewhere and prices are in line.
9 août 2017
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Love the vast number of choices and the …
Love the vast number of choices and the service. I'm furnishing my new home with rugs and RugStudio is my go-to site.
9 août 2017
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Good selection and service!
8 août 2017
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I am purchasing my second rug from them …
I am purchasing my second rug from them and love the website because of the huge selection and decent prices.
I have already recommended Oriental Rugs of Texas to family members.
8 août 2017
Avis spontané
Great selection
Great selection, very helpful online chat agents. Highly recommended!
7 août 2017
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The rug swatch came even earlier than …
The rug swatch came even earlier than promised and I immediately purchased the rug in an 8 x 10 size. Very happy with the process and quality of the rug.
4 août 2017
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AWESOME AREA RUGS!
I've ordered and received area rugs from RugStudio and never have I been disappointed upon arrival. RugStudio has a huge line of various types of rugs to choose from. I am currently in the process of ordering a 3rd area rug...and, will return again when the time comes to purchase another one.
3 août 2017
Avis spontané
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