Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mani was really super professional and she helped me throughout the day with all she can do. I was really satisfied with the service
L'entreprise a répondu
Order booked online, no feedback and after followup get to know there is no stock hence will need ro process refund or order another product based o a voucher refund. Then with a broken... Voir plus
L'entreprise a répondu
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Voir plus
L'entreprise a répondu
4,1
Bien
329 avis
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The service was good and prompt
The service was good and prompt. The customer service team is helpful and proactive.
20 juin 2025
Avis spontané
Réponse : Runner's Sports
Hi Kanchan , Your feedback means a lot to us and motivates us to keep delivering the best experience possible. We look forward to serving you again soon!
Réponse : Runner's Sports
Thank you for your positive feedback! We are glad we could provide great support.
Good services on website
Good services on website, customer support very good!
13 juin 2025
Avis spontané
Réponse : Runner's Sports
Thank you! Your positive feedback means a lot to us!"
Brooks always the best
29 mai 2025
Réponse : Runner's Sports
Thanks for sharing your thoughts—we always appreciate feedback
Réponse : Runner's Sports
"Thank you for your kind words! We're thrilled to hear that you appreciate our quick delivery and wide selection of running shoes. Your satisfaction is our top priority, and we’re always here to help you find the perfect pair. Looking forward to serving you again!
Perfect delivery
Perfect delivery, communication, return and new delivery!!! Will for sure use them again!
28 mai 2025
Réponse : Runner's Sports
We're thrilled to hear everything went smoothly—from delivery to communication and beyond. Your satisfaction means the world to us, and we can't wait to welcome you back again soon!
Good product, late delivery
The product that i ordered was good quality and love it so much. I just get disappointed with the delivery. I track the delivery date and was expecting to arrive on the day they said, but they rescheduled it last minute, and was waiting for the parcel coz i will use it in my competition day.
28 mai 2025
Réponse : Runner's Sports
Thank you for sharing your experience. We're so glad you loved the product, but we’re truly sorry to hear about the delivery issue, especially considering how important it was for your competition day. We understand how frustrating last-minute rescheduling can be, and we appreciate your patience. Your feedback helps us improve, and we'll make sure to look into this to prevent similar situations in the future. Runner's
Email communication at different stages needed
The product procurement & delivery experience was smooth. However, I got no email informing me that the product was shipped (or even after it was delivered), which was a disappointment.
Luckily, I was tracking the product delivery page so got relevant information from your website.
26 mai 2025
Réponse : Runner's Sports
thank you for your order and motivating review .Your valuable feedback is noted
Fantastic
Fantastic, speedy service, great experience with customer service for the return items and refund process.
24 mai 2025
Avis spontané
Réponse : Runner's Sports
Thank you Mohmammed for such kind and motivating words, make us strive to do better always for our valued customers. Regards Runner's
Hello guys i got my order today and im so happy because its so genuine and good quality i recommended to order runners shop anh kind of shoes u like❤❤❤
Im So happy and thankful in this company..today i just got my order and its so good quality...andcthe customer service is so delightful to help u.
22 mai 2025
Avis spontané
Wonderful customer care they are ready…
Wonderful customer care they are ready to assist and find solutions thanks.
9 mai 2025
Avis spontané
My ordered cancelled even it is showing…
My ordered cancelled even it is showing available online app.
30 mars 2025
The product is genuine
The product is genuine. I can really recommend Runners Sports if you want to buy a running shoes.
28 mars 2025
Réponse : Runner's Sports
Thank you Marilyn for your positive feedback! We’re delighted to hear that you found our product to be genuine and reliable. Your recommendation means a lot to us, and we’re thrilled that Runners Sports could provide you with a running shoe that meets your expectations. We look forward to serving you again in the future!
all perfect
25 mars 2025
After choosing an order online
After choosing an order online, had to wait for few day, no update on my order. After chasing for a day. I receive an email my order is cancled. As the item was damaged.
Thank email received, for tell me its is frustrating and they understand and a code given for my next purchase 10% discount..
27 février 2025
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