Richard and Anna were brilliant from start to finish for our house sale and purchase! Pragmatic and helpful to the very end of the transaction, making one of the most stressful things you can do in li... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Richard and Anna were brilliant from start to finish for our house sale and purchase! Pragmatic and helpful to the very end of the transaction, making one of the most stressful things you can do in li... Voir plus
L'entreprise a répondu
Great solicitors, no problems at all. Made sure me and my partner knew what was going on. If there was any issues they were dealt with as soon as! Our house buying journey was really smooth with great... Voir plus
I used R&R when selling my house and buying a new one. The first bit of the process was great, things were moving well. A couple of months in the solicitor dealing with my case went on holiday... Voir plus
L'entreprise a répondu
Initial contact was fairly standard for a conveyancing solicitor. However, once Misbah Ahmed became involved, it was a joy to deal with them. Her attention to detail was second to none and her reactio... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.
Our reputation is built through our people and their expertise, care and approachability. Please get in touch.
Property - buying & selling, remortgage, auctions...
Family - divorce, separation, children, cohabitation & legal aid...
Wills & Probate - wills, probate, lasting power of attorney, court of protection...
Personal Injury - serious injury, medical negligence, accidents at work...
Criminal Litigation - legal aid and private representation...
Atria, Spa Road, BL1 4AG, Bolton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My dealings with this firm was top notch. I highly recommend. They made everything easy for me and I am so happy to have worked with them. Thanks guys, you’re the best.

Réponse de Russell & Russell Solicitors LLP
I think the whole process of selling a house is outdated and too prolonged
This obviously is not on any way the fault of Russell & Russell but it needs to looked at very closely
Gulrez was great! Really helpful and completed our remortgage quickly and efficiently. Thanks so much.

Réponse de Russell & Russell Solicitors LLP
Whilst the sale of our house was a real challenge for us. Anthony & Emir looked after our interest with professionalism. They were prompt to reply to any queries we had & always on hand with good advice.

Réponse de Russell & Russell Solicitors LLP
Natasha was very approachable and also Emma Musgrave got things sorted

Réponse de Russell & Russell Solicitors LLP
R&R are competent, competitive & concise. They are efficient & effective. They are prompt & polite. We have used them for ten years for over fifty transactions and can recommend them most unreservedly.

Réponse de Russell & Russell Solicitors LLP
I have used them for all my transaction and the service is always prompt, cheerfully delivered, efficient and good value.

Réponse de Russell & Russell Solicitors LLP
Claire and Janine were very thorough and professional throughout the conveyance process of our property. They made the entire process very easy for us

Réponse de Russell & Russell Solicitors LLP
Hello,
I wanted to take a moment to share my positive experience working with Kamran Raza on our recent re-mortgage process. Kamran was consistently attentive, professional, and helpful throughout every step. Their communication was clear and timely, and they kept me fully informed about progress and next steps, which made the entire process feel seamless and reassuring.
Kamran’s dedication and attention to detail were evident, especially as they managed the post-completion formalities and provided updates regarding the Land Registry backlog. I felt confident that everything was handled efficiently and with care. It was also greatly appreciated that Kamran was proactive in making sure my questions were answered and that any concerns were addressed without delay.
I truly appreciate Kamran’s commitment to delivering excellent service, and I would be happy to recommend them to anyone looking for reliable support with conveyancing matters. Their professionalism and enthusiasm made a real difference, and I wish them every success as they continue their training and career.
Best regards,
Paul Rowland

Réponse de Russell & Russell Solicitors LLP
Gulrez Khan was really helpful and responsive and got the job doen

Réponse de Russell & Russell Solicitors LLP
We've been with Russell & Co for 23 years, bought 8 properties and sold 7. Always had a good, high-level of service with the team of experienced conveyancers over the years. My recent sale/purchase was carried out by Sarah Ely who has been great throughout the process, with the sale and purchase of complex properties with complicated issues to resolve. She took the stress out of it for us and efficiently got the completions done. We will be using R&Co again going forwards.
I recently had the pleasure of working with Gulrez Khan for my remortgage, and I couldn’t be more satisfied with the service I received. From start to finish, everything was handled with professionalism, efficiency, and clear communication.
Gulrez was always approachable and took the time to explain each step of the process in a way that was easy to understand. Any questions I had were answered promptly, which made the whole experience feel smooth and stress-free.
What really stood out was the attention to detail and commitment to getting things done quickly without compromising on quality. I always felt confident that my case was in safe hands.
I would highly recommend Gulrez Khan to anyone looking for a reliable and knowledgeable solicitor for remortgage services.

Réponse de Russell & Russell Solicitors LLP
Absolutely fantastic service from Gulrez Khan and Kamran Raza who handled quite a complex conveyancing matter for us. They worked great together and both were incredibly professional and knowledgeable as they walked us through the process step by step. Nothing was too much trouble! Excellent communication via email and they were always available to speak to on the telephone whenever you rang. Given the nature of our case, we were very pleased with how quickly they completed for us. We would not hesitate to use Russell and Russell again providing we were allocated Gulrez and Kamran. We cannot thank them enough for their expertise and hard work.

Réponse de Russell & Russell Solicitors LLP
Used their wills service, can’t comment on other services. Severe lack of compassion and communication, wasting several hours of family time during a difficult period. Given they can’t even get the basics right, I wouldn’t go near them with anything else.

Réponse de Russell & Russell Solicitors LLP
The solicitor we delt with was very knowledgeable she was very helpful she kept in contact keeping us up to date with what was going on

Réponse de Russell & Russell Solicitors LLP
I can only give Russell & Ressell 5 stars for the service I received. Sufiya is a credit to the company & her profession. From start to finish Sufiya was the driving force to close my house sale. I was always able to get answers to any questions I had next to immediately. Keep up the good service.

Réponse de Russell & Russell Solicitors LLP
Janine was amazing was very helpful in a very stressful situation thank you so much to her and everyone else that was a part of the process

Réponse de Russell & Russell Solicitors LLP
We were very impressed with how easy it was to contact and deal with Gulrez Khan. He was always very communicative and kept us updated throughout the process managing to arrange completion remarkably quickly despite some complications along the way.
I would definitely recommend him and his team.

Réponse de Russell & Russell Solicitors LLP
We used Russell & Russell for house purchase and sale of a property and my issues isn't necessarily with the company as a whole - I just had an awful experience with Alex Korko. Charlotte Cartmel I must say was very helpful when called upon, but she was only there to speak to because Alex never answered his phone.
On the day of receiving the quote, I tried to call Russell & Russell to talk through with them when we'd deciding to go with them (based on price) - but I never managed to get through to anyone even though I'd been allocated Alex. I had to email multiple times asking for Alex to give me a call which he did and was extremely rude and abrupt when speaking to me. He'd advised he was busy in the morning dealing with customers that were completing on that day and they were the priority. This reasoning is absolutely fine, however not at any point did I feel like a priority to Russell and Russell through out the whole process. That was 1 of only 2 phone calls I had with Alex over 10 months...
Fastforward to the end of the process which involved having to chase for simple information rather than being updated in a timely manor - all parties had agreed a completion date, but we didn't exchange contracts until 12pm the day before. Throughout that entire week Alex provided no reassurance or meaningful updates as to what was going on or whether we'd actually be moving house that week. It's an extremely stressful situation and Alex didn't do anything to help - so cannot recommend avoiding his services at all costs.

Réponse de Russell & Russell Solicitors LLP
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.