Russell & Russell Solicitors LLP Avis 

680
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Richard and Anna were brilliant from start to finish for our house sale and purchase! Pragmatic and helpful to the very end of the transaction, making one of the most stressful things you can do in li... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great solicitors, no problems at all. Made sure me and my partner knew what was going on. If there was any issues they were dealt with as soon as! Our house buying journey was really smooth with great... Voir plus

Noté 3 sur 5 étoiles

I used R&R when selling my house and buying a new one. The first bit of the process was great, things were moving well. A couple of months in the solicitor dealing with my case went on holiday... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Initial contact was fairly standard for a conveyancing solicitor. However, once Misbah Ahmed became involved, it was a joy to deal with them. Her attention to detail was second to none and her reactio... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat
  2. Avocat spécialisé dans le domaine du transfert des propriétés
  3. Avocat pénaliste
  4. Avocat spécialisé dans les divorces
  5. Avocat de planification successorale
  6. Services juridiques

À propos de Russell & Russell Solicitors LLP

Écrit par l'entreprise

Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.

Our reputation is built through our people and their expertise, care and approachability. Please get in touch.

Property - buying & selling, remortgage, auctions...

Family - divorce, separation, children, cohabitation & legal aid...

Wills & Probate - wills, probate, lasting power of attorney, court of protection...

Personal Injury - serious injury, medical negligence, accidents at work...

Criminal Litigation - legal aid and private representation...

VISIT OUR WEBSITE SEND US AN ENQUIRY CONVEYANCING QUOTE


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

680 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(680)

98 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best team around

I'm sat in my new house doing this review i didn't think there could be so many obstacles in the way on a new build though Russell and Russell managed to sail through. One of the things that stood out was being kept in the loop at every stage by some of the nicest professional people I've had the pleasure to work with

6 mars 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for taking the time to leave a review and we hope you are settling in to your new home. We will pass your lovely comments onto the team.

Noté 5 sur 5 étoiles

Excellent

My experience with my partner has been fantastic and continues to be very positive. The team has been incredibly helpful and supportive. Whenever you call, they respond promptly and are always willing to address any concerns without hesitation. They communicate with respect, professionalism, and reassurance, which makes a big difference. I truly appreciate the excellent support and service they provide.

24 février 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for your wonderful review and we will pass your lovely feedback to the team. We are glad we are making the process easier for you with the teams support and assistance.

Noté 1 sur 5 étoiles

Stole my money and did nothing!!

Hi I used these lawyers for my family case.
They took my money from me stating they would help me do the c100 and pay for it.
Keith bull their head of the department is probably the most incompetent person I’ve met. My application was cancelled 3 weeks after it was put in due to them not paying the fee yet I had paid them in full. For the next few months they kept sending me payment links saying they have been doing work on my case yet i didn’t even have a pending application. So no work was being done and they was lining their pockets. After complaining which took them 3 months for a response they decided the would give me 100 pound compensation or go to the legal ombudsman. I will fight this till the end! Also the last nail in the coffin was they asked me for 145 pounds to be sent over to them when I moved legal firms so they could transfer my file over. No file had existed because my application was never paid for! My new firm uncovered their trail of fraud and deception but they still deny this. So keep away from this firm by reading all the negative comments look like I’m not the first!

20 août 2025
Avis spontané
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Réponse de Russell & Russell Solicitors LLP

We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. As a client of Russell and Russell you have access to our complaints policy, which provides details of how we will address any client dissatisfaction.
Regards, Russell and Russell

Noté 5 sur 5 étoiles

Excellent service and communication…

Excellent service and communication .would recommend.

16 février 2026
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Réponse de Russell & Russell Solicitors LLP

We are delighted that you were happy with our services and would recommend us. Thank you for taking the time to write a review and of course the 5 stars!

Noté 5 sur 5 étoiles

Gulrez Khan was an absolute pleasure to…

Gulrez Khan was an absolute pleasure to work with, continually chased to Mortgage company for me, fast to respond to me.

Highly recommend and will be using Gulrez Khan on my next remortgage.

6 février 2026
Avis spontané
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Réponse de Russell & Russell Solicitors LLP

Thank you for taking the time to leave a review and we will pass your lovely comments on to Gulrez.

Noté 5 sur 5 étoiles

Remortgages made easy

Instant communication combined with a knowledgeable and professional team made Gulrez Khan and his team so easy to work with on our recent remortgages.
Would highly recommend!

4 février 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for the 5 star review. We are pleased you would be happy to recommend us and we will pass your praise on to Gulrez!

Noté 5 sur 5 étoiles

Excellent experienced knowledgeable Solicitors

My sale wasn’t the most straightforward scenario and I had two different solicitors at two different offices at Russell and Russell for my sale and my new build purchase - both of which were excellent, communicated well with each other and with me, responsive, helpful, clear and professional. A special mention to Blessing at the Bolton office, a credit to the company, exceptional, and kept me sane during the frustrating periods, huge thank you for all your support and making it happen!! ☺️

30 janvier 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for leaving such a wonderful review! We will ensure the teams and especially Blessing see your kind words.

Noté 5 sur 5 étoiles

Zoe,Victoria & Claire are a fantastic…

Zoe,Victoria & Claire are a fantastic asset to this company .
During a stressful house sale the ladies were fantastic nothing was too much trouble for them .
They pick up the phone straight away ,they answer every email quickly .
Keep you informed every step of the way .
I would recommend this company to anybody seeking an excellent solicitors .

30 janvier 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for taking the time to leave such a lovely review and we will ensure the team get the praise.

Noté 5 sur 5 étoiles

Highly recommend Russell & Russell…

Highly recommend Russell & Russell solicitors, I have used several times for house purchases and house sales, probate & wills. Excellent communication and friendly staff. Thanks again.

28 janvier 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for your review and lovely feedback.

Noté 1 sur 5 étoiles

Forced to use Russel and Russel…

I was forced to use Russel and Russel by the mortgage company to get independent legal advice.
For £300 the call was 5 minutes long.

The solicitor gave me no advice and was not friendly at all, all they did was read the mortgage offer and tell me this required a personal guarantee.
Of which I already knew.

Having a look online you can get this service for a third of the price.
Awful

22 janvier 2026
Avis spontané
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Réponse de Russell & Russell Solicitors LLP

We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of the Conveyancing department.
Regards, Russell and Russell

Noté 5 sur 5 étoiles

Highly professional experience and was…

Highly professional experience and was dealt with by very personable colleagues at this company. Gulrez Khan was especially helpful and I would not hesitate to recommend him and this company.

20 janvier 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for taking the time to leave a wonderful review and we will pass on your lovely comments to Gulrez.

Noté 5 sur 5 étoiles

Such a brilliant team

Such a brilliant team.
I just want to thank Alex Korko, Charlotte and Sufiya at Russell and Russell.
After 26 years we decided to move home and following a recommendation we decided to appoint this company. Alex Korko and team took on my case and provided a seamless and stress free service. If you are looking for true professionalism then look no further and choose Russell & Russell and you will not be disappointed.
Thank you to Alex Korko, Charlotte and Sufiya for the impeccable service given to my husband and I. I cannot thank you enough!
Terri Ann & Peter

16 janvier 2026
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Réponse de Russell & Russell Solicitors LLP

Thank you for leaving a great 5 star review. Alex and the team are a wonderful asset to the firm and we will pass on your praise.

Noté 5 sur 5 étoiles

My experience with Russell and Russell…

My experience with Russell and Russell solicitors was excellent, I got guidance and responses straight away when I needed it.

22 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thank you for leavning a wonderful review and we are glad you recieved the guidance and support to make your experience as smooth as possible.

Noté 5 sur 5 étoiles

Janine Naylor is always thorough and…

Janine Naylor is always thorough and very professional.

16 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thank you for the 5 star review and we make sure Janine is given the praise she deserves!

Noté 5 sur 5 étoiles

Great service by Gulrez for my re…

Great service by Gulrez for my re mortgage. Excellent communication, would highly recommend 5 star service!

12 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thank you for taking the time to leave a review and we are glad we gave you 5 star service. We will pass on your praise to Gulrez.

Noté 5 sur 5 étoiles

Russell and Russell came to the rescue…

Russell and Russell came to the rescue when our solicitor could not complete on a house purchase,they were Excellent and completed in a really quick time,I have no hesitation in completely Recommending Them if only I had got them originally.

9 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thank you for your review and we are glad we managed to get your purchase completed for you!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, I would not hesitate to use Russell & Russell again. Victoria and Zoe were very professional and very efficient throughout the process.

8 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thankyou Paul and Christine, we are grateful for your 5 star review and will ensure the praise is passed on to Zoe and Victoria.

Noté 5 sur 5 étoiles

This is the first time I have used…

This is the first time I have used Russell & Russell and have been very impressed. Both Kamran and Gulrez were very helpful throughout and made the process very easy. I will be using them again on our next purchase.

4 décembre 2025
Avis spontané
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Réponse de Russell & Russell Solicitors LLP

Thank you Dean for your review and we will pass your lovely comments to the team. We would be delighted to assist with your future purchases!

Noté 5 sur 5 étoiles

Victoria was great as usual sorting out…

Victoria was great as usual sorting out the sale of my property.
Would always recommend Russell and Russell Solicitors they are very professional and friendly.

2 décembre 2025
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Réponse de Russell & Russell Solicitors LLP

Thank you Ian, we are pleased we continue to offer you 5 star service.

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