My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Voir plus
L'entreprise a répondu

46 Lordship Lane, East Dulwich, E22 8HJ London, GB
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My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Voir plus
L'entreprise a répondu
Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
L'entreprise a répondu
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... Voir plus
L'entreprise a répondu
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Voir plus
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Écrit par l'entreprise
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
46 Lordship Lane, East Dulwich, E22 8HJ, London, Royaume-Uni
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A really thorough eye test by a friendly optician with plenty of explanations made the annual visit a pleasure.

Réponse de R Woodfall Opticians - East Dulwich
I had a very thorough eye test. The optometrist was patient and caring. She was informative. I felt well cared for.

Réponse de R Woodfall Opticians - East Dulwich
Lovely glasses, lovely staff who are happy to help you choose what glasses suit you best. Very happy and helpful if you need tweaking- however many times to make sure your glasses fit comfortably. Also very quick service- new glasses arrived in a week.

Réponse de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich
Had to wait 25 minutes to be seen, so had to return to finish my appointment but Annie is fantastic.

Réponse de R Woodfall Opticians - East Dulwich
I was very impressed with the care I received at Woodfall. As well as my regular annual eye test, I also opted for two scans (which I understand are a new option for customers) to enhance knowledge of eye health and identify any underlying concerns. The optician took time and care in explaining the results in a way that I could understand. I was given sensible advice about glasses, lenses etc with no pressure to buy any particular products. All staff were welcoming polite and helpful.

Réponse de R Woodfall Opticians - East Dulwich
The opticians and reception staff are not only professional but very friendly. Eye and contact lense checks are very thougher and your questions are, reassuringly, adequately answered. The costs of their services match the very high quality they provide.
I would confidently recommend this optician to other people.

Réponse de R Woodfall Opticians - East Dulwich
A pleasure visiting Woodfalls in Lordship lane. Always receive a warm welcome from front desk staff. Optometrist very thorough and paid particular attention to my specific needs. Exceptional service all round. Would not hesitate to recommend!

Réponse de R Woodfall Opticians - East Dulwich
Rated excellent because all staff were helpful and knowledgable especially the care I received regarding around my eyetest taking into account my family history and high eye pressure. I feel assured and satisfied that I have had excellent care.
Optician Annie Higgins, was very professional, provided a high level of care & would go the extra mile to make sure all aspects of eye care was covered.
I fully intend to return.

Réponse de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich
The optom was so nice. Very professional. The eye test was very very detailed. She explained everything she did. Well done

Réponse de R Woodfall Opticians - East Dulwich
Excellent service and delighted with the glasses and other products provided

Réponse de R Woodfall Opticians - East Dulwich
I was given a thorough analysis of my eyes with empathy and humour
This was followed by a positive suggestion for sight improvement.

Réponse de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich
I was put at ease with regard to my annual eye test and each procedure was explained in detail and also the reason for it and the young lady was pleasant throughout

Réponse de R Woodfall Opticians - East Dulwich
Fantastic experience, the optician Annie was fabulous, so thorough and kind

Réponse de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich
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