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R Woodfall Opticians - Sydenham Avis 

424
TrustScore 5 sur 5

4,9

6 Sydenham Road, Sydenham, SE26 5QW London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great team- all really professional, knowledgeable and friendly, making my pre-teen feel comfortable with his vision and glasses selection. Many thanks

L'entreprise a répondu

Noté 5 sur 5 étoiles

A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre d'ophtalmologie
  2. Audiologiste
  3. Fournisseur de lentilles de contact
  4. Service d'aide médicale d'urgence
  5. Grossiste en lunettes
  6. Magasin de lunettes de soleil

À propos de R Woodfall Opticians - Sydenham

Écrit par l'entreprise

Welcome to the R Woodfall Group of independent family owned Opticians

We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.

We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.

Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.

We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.

Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.

We pride ourselves on the expert and friendly service we offer at each of our six branches.

The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.

Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.

As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.


Coordonnées de contact

  • 6 Sydenham Road, Sydenham, SE26 5QW, London, Royaume-Uni

  • 020 8778 4557

4,9

Excellent

TrustScore 5 sur 5

424 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(424)

692 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sight test and new reading glasses…

Sight test and new reading glasses within 24 hours. Extraordinary.

25 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your fantastic feedback! We’re delighted to hear you were impressed with the speed and service in getting your sight test and new reading glasses so quickly. It’s great to know we could make the process smooth and efficient for you. We really appreciate your kind words 😊

Noté 4 sur 5 étoiles

Friendly and helpful

19 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for your feedback! We’re really pleased to hear you found our team friendly and helpful. We appreciate you taking the time to share this and hope to see you again soon 😊

Noté 5 sur 5 étoiles

Woodfall's have looked after mine and…

Woodfall's have looked after mine and my family eyes now for over 15 years. They are extremely helpful, friendly and I always feel treated well. Keep up the great work.

20 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your kind words and for trusting Woodfall’s with your family’s eye care for over 15 years. It truly means a lot to us that you feel well looked after and supported by the team. We’ll be sure to pass on your lovely feedback — and we look forward to continuing to care for you and your family for many years to come.

Noté 5 sur 5 étoiles

Always friendly and professional

Always friendly and professional

21 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for your kind words. We’re delighted to hear that you consistently find our team friendly and professional.

Noté 5 sur 5 étoiles

Personal service

Personal service, all staff very friendly and helpful

2 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for your lovely feedback. We’re so pleased to hear that you value the personal service and found all of our staff friendly and helpful. Providing a warm, attentive experience is something we’re very proud of. We truly appreciate your support and look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

My experience with woodfall optician…

My experience with woodfall optician have been great. The staff are friendly and helpful . The doctor who done the test was very professional and helpful. It was my first eye test and it was handled very well.

13 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your kind words! We’re delighted to hear that your first eye test was such a positive experience. Our team takes great pride in providing friendly, professional, and supportive care, so it’s wonderful to know that came across during your visit.

We truly appreciate you choosing us and look forward to seeing you again in the future! 😊

Noté 5 sur 5 étoiles

Attentive

Attentive, warm and friendly staff.

11 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for your lovely feedback!

We’re so pleased to hear that you found our team attentive, warm, and friendly. Creating a welcoming and caring environment for our patients is very important to us, so your kind words truly mean a lot.

We look forward to seeing you again soon! 😊

Noté 5 sur 5 étoiles

The care l received was excellent

The care l received was excellent

13 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you very much for your review and for choosing Woodfalls!

Noté 5 sur 5 étoiles

Great

As always well taken care of

10 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for taking the time to leave us your feedback.

Noté 5 sur 5 étoiles

Lovely staff and great service

Lovely staff and great service

2 février 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you very much for taking the time to leave us your feedback it is greatly appreciated!

Noté 5 sur 5 étoiles

A fantastic opticians with exceptional staff.

I've been a customer of the Sydenham branch of Woodfall for over a decade, and also take my three children there for eye care. The staff have always been exceptional; professional, welcoming and extremely knowledgeable. My eldest child is autistic and can feel overwhelming anxiety when interacting with unfamiliar people. However, they're able to attend their appointments at Woodfall because they know they will be treated with kindness, empathy and respect.

13 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your incredibly kind and thoughtful feedback.

We’re truly grateful for your loyalty to our Sydenham branch over the years and for trusting us with your children’s eye care. It means a great deal to hear that our team has consistently provided a professional, welcoming, and knowledgeable service.

We’re especially touched by your comments about your eldest child’s experience. Creating a safe, supportive, and respectful environment for every patient is very important to us, and we’re so pleased that they feel comfortable and cared for during their visits. Your words will mean so much to our entire team.

We look forward to continuing to care for you and your family.

Noté 5 sur 5 étoiles

Returning customer

As a returning customer the receptionist and optician couldn’t have been nicer and checked out my eyes thoroughly. It’s good to be back on their books.

27 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you very much for your kind feedback! We appreciate your continued support and look forward to seeing you again.

Noté 5 sur 5 étoiles

Excellent personal care time after…

Excellent personal care time after time. First rate customer service and professional excellence.

31 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

It's delightful to hear that our team continues to deliver a level of service that leaves a lasting impression. We're truly grateful for your kind feedback.
Your support means a lot to us!

Noté 5 sur 5 étoiles

My optician Sarah was amazing and…

My optician Sarah was amazing and explained my test very well and it was very thorough.
The team at reception and the optalmic assistance were great as well making me feel very welcomed and gave me all the information about new lenses and all the options available . Thank you , we were amazing!

31 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Sarah took the time to explain your eye test thoroughly and made the experience clear and comfortable for you.
Your kind words truly mean a lot to the whole team.
We look forward to seeing you again soon! 😊

Noté 5 sur 5 étoiles

Always a joy to go to these opticians

Always a joy to go to these opticians, service impeccable, always friendly.

14 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for such lovely feedback!
We are so pleased that you feel well looked after each time you come in.

Noté 5 sur 5 étoiles

Pleasant and professional service

Pleasant and professional service. I was pleased with the thorough eye test and an exceptional after service.

28 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you so much for your lovely feedback!
We're really happy to hear you felt well cared for throughout your visit and afterwards.
The team will be delighted to read this!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Thorough eye examination and detailed explanation.
Very friendly team and fast delivery of glasses.

21 janvier 2026
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Réponse de R Woodfall Opticians - Sydenham

Thank you for sharing your experience with us.
Your feedback means a lot to our team!
We are pleased your experience reflected the level of care we strive to provide to every patient.

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