Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Voir plus
L'entreprise a répondu
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Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Voir plus
L'entreprise a répondu
Hi This is second time I used this company My first experience was very nightmare with them They apologised on that payment been delayed more then a week But my second experience was abs... Voir plus
L'entreprise a répondu
Absolutely efficient and unbelievable service, i was abit nervous and fearful sending them my phone.used the next day guarantee by 1pm and,i got an email the next day by 11.30 saying my phone had... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Coordonnées de contact
Rochford, Royaume-Uni
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Excellent
986 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Fast and efficient
Fast, efficient and very friendly.
I definitely recommend as it was one of the best customer service I ever received.
Thank you!!!
5 décembre 2024
Avis spontané
Excellent service!
Excellent service. Sent the phone over the weekend and money was in my bank account on the Tuesday. Very impressed!
19 novembre 2024
Avis spontané
5* service and pricing
5* service and pricing. 100% recommend and I will be back once the time comes to upgrading again and selling my old handset!
Very cautious reading other reviews - but everything was spot on and real speedy service. Thanks 🙏
28 octobre 2024
Avis spontané
Outstanding service so quick and…
Outstanding service so quick and communication was great.
25 octobre 2024
Avis spontané
Amazing service!
Amazing service!
I was sceptical but so glad i used sala!
So quick and easy!
I got the exact amount as quoted after sending in my documents 😅
22 octobre 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Scammers
Scam. Avoid at all costs. Went to sell my phone as offered the highest price on a comparison website and free returns if unhappy. Sent the device in after i charged it for their ease and as a result they said they will not buy and i have to pay £25 for my own phone back.
16 octobre 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Firstly, we would like to point out that the reason for your rejection was becasue the phone was US SPEC and was NOT NEW as you had submitted. We had already informed you that it has nothing to do with you charging the device! You are already aware of this, so that is false.
Secondly, We have also gave you the benefit of the doubt by asking for a proof of purchase which you can not/will not provide?
It is written in our T&C's, that will only accept devices that are genuine UK Spec. Which yours isnt. We have our policys that state any submissions that are false or incorrect will suffer a return fee within reason.
If you have any other queries, please let us know and we will be happy to clear this up.
Thanks,
The Sala Team
Super quick service
Super quick service, paid exactly what they promised. Highly recommend
7 octobre 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Réponse de Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Réponse de Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Réponse de Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Outstanding Service & Transaction Speed
12 septembre 2024
Avis spontané
Brilliant from start to finish
Brilliant from start to finish. Not sure how they manage to process everything so quickly. Good communication and clear instructions throughout
4 septembre 2024
Avis spontané
Incredibly quick service and very…
Incredibly quick service and very personable. Procedures followed promptly and money paid - 100% of the quoted price. Would highly recommend
29 août 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thank you for leaving us a great reivew!
We are glad you had a positive experience with us.
If there is anything else we can do, please let us know.
Thank you
The Sala Team
Réponse de Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Thank you guys… you guys are d real…
Thank you guys… you guys are d real bomb..
don’t play❤️❤️❤️❤️❤️❤️🐐🐐🐐
23 août 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Perfect experience
Perfect experience. I like that the label collection at local post office x
12 août 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Excellent service!
From start to finish communication was excellent. Sold my phone to them - everything was made clear from the beginning. Got the exact amount the had initially quoted and money was in the bank on the same day the received the phone. Would definitely use this company in the future.
8 août 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
Brilliant service
Brilliant service. Offered the best price by a mile and after posting the money was in my account within 48hrs. Would definitely recommend
8 août 2024
Avis spontané
Réponse de Sala Phones
Hi There,
Thanks for leaving us a great review.
We are glad you have had a positive experience with us!
If there is anything else we can do, please let us know.
Thanks,
The Sala Team
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