Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Voir plus
L'entreprise a répondu
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Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Voir plus
L'entreprise a répondu
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Voir plus
L'entreprise a répondu
Hi This is second time I used this company My first experience was very nightmare with them They apologised on that payment been delayed more then a week But my second experience was abs... Voir plus
L'entreprise a répondu
Absolutely efficient and unbelievable service, i was abit nervous and fearful sending them my phone.used the next day guarantee by 1pm and,i got an email the next day by 11.30 saying my phone had... Voir plus
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Rochford, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Highly recommend this company no quibbles at price like some do the price quoted is what I got and paid into bank on same day Excellent service
Thankyou so much one happy customer

Réponse de Sala Phones
Absolutely amazing was paid within 24hrs of them receiving the phones. They gave an update at every process. The best company I have ever sold a phone to. 5***

Réponse de Sala Phones
Very smooth transaction paid the money that there was agreed in the quote couldn’t be more simple

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Smooth easy transaction from start to finish no issues will use the service again

Réponse de Sala Phones
Great service to start with, then came to payment which was told was same day.
Went to check and no money in account then get a message say can take upto 2 days.
No where did it say that when I sent it.
Frustrated customer.
I was really worried after reading the reviews on here but honestly there was no need I had a straightforward experience with this company they received my phone on Monday morning and the money was in my account the next morning. Communication was quick keeping me updated on the progress. Highly recommend

Réponse de Sala Phones
Rapid and easy processing of trade-in. They sent the packaging within 24 hours and I packed my phone in their provided packaging. Upon receiving it, I received payment the same night.
I don't know why their website has nothing to show up and nothing is up for sale at their website but a trade-in was definitely worth it.

Réponse de Sala Phones
Sent my iPhone 15 pro yesterday brand new in box received to Sala phones this morning emailed asking for ID and proof of purchase wasn’t told this when I sent it in or wasn’t on any email.
Now sent over everything I have proof of purchase council tax bill etc but I have no photo ID so not been updated on what to do next and left in the dark about it after sending all documents?
Could I please get an update as I’ve not heard what happens now.
EDIT- didn’t realise they didn’t open at the weekend so I was emailing over the weekend, replied promptly at 9am this morning advising they had the documents and were happy enough to process the payment for today by 6pm.
Awaiting payment but I’m sure and confident it will arrive today 🤞🏼
Great company would like to say though the customer service are are great getting back to you.

Réponse de Sala Phones
It was a straight forward transaction within 48 hrs all done and received my payment.

Réponse de Sala Phones
Excellent service, quick and easy service to use and payment very fast. Would highly recommend

Réponse de Sala Phones
Fantastic from start to finish. Found this website through a compare site and they give the best price for your device. ID check and approved and payment was in my bank the next day. Thanks Sala!

Réponse de Sala Phones

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Customer service is OK I wasn't happy but accepted the £150

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Amazing service. Straight forward, payment sent same days as identification received

Réponse de Sala Phones
I recently sold my phone to Sala Phones and found the experience to be reliable and straightforward. The company delivered exactly what they promised in the quote, which was reassuring.
The process of returning the phone was simple, thanks to the free return label they provide. However, there was a minor issue as the label I requested to be shipped never arrived.
Fortunately, I was able to print it out myself, which resolved the problem.
Overall, Sala Phones proved to be a trustworthy platform for selling a phone. If you are looking for deals on pre-loved, SIM-free mobile phones, Sala Phones is worth considering.

Réponse de Sala Phones
Brand new and sealed phone sent to Them and next day received email.my phone is used, got offer 1/3. Paid £25 for get my phone back.

Réponse de Sala Phones
Exactly what it said and full amount paid same day.

Réponse de Sala Phones
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