Samsung Repair Avis 

S9 Tablet screen wasn't working, so called Likewize as approved repair company. They turned up and said it was water damage, they couldn't fix it and charged me 59 quid for a call out. I wanted to go through the official channels for a competent repair, but tbh if I'd have gone literally anywhere else they would have made a diagnosis and then repaired it. Essentially, unless you are skilled enough to make the correct diagnosis it's going to cost you

Great thank you service was very good

Service was amazing, from booking online to day of repair

Happy with the service

Mijn ervaring met het Samsung Service Center heeft mijn vertrouwen in de garantievoorwaarden ernstig geschaad. Zodra je een defect meldt, lijkt er gezocht te worden naar alternatieve oorzaken om een garantieclaim af te wijzen. In mijn geval werd gewezen op een minimale beschadiging aan een ander deel van het toestel, terwijl het defect overduidelijk betrekking heeft op het vouwscherm en is ontstaan door normaal gebruik: het open- en dichtvouwen van de telefoon.

Dit is inmiddels de tweede Samsung-vouwtelefoon waarbij na ongeveer anderhalf jaar het scherm defect raakt. Voor mij voelt dat niet als toeval, maar als een structureel probleem met de duurzaamheid van deze toestellen.

Om zeker te zijn van mijn zaak heb ik een second opinion laten uitvoeren. Daaruit bleek dat de zeer kleine, niet-noemenswaardige beschadiging geen verband houdt met het schermdefect. Ook werd mij duidelijk gemaakt dat meerdere gebruikers vergelijkbare ervaringen hebben met afgewezen garantieclaims bij vouwtoestellen.

Daardoor voel ik mij als klant niet serieus genomen en ben ik erg teleurgesteld in de manier waarop mijn klacht is behandeld door het Samsung Service Center in Amsterdam. Ik vind het zorgwekkend dat Samsung Nederland deze werkwijze toestaat.

Mijn advies aan anderen: denk goed na voordat je een Samsung-vouwtelefoon aanschaft. Na twee identieke ervaringen is mijn vertrouwen verdwenen. Voor mij is dit reden om over te stappen naar een ander merk. Ik ga nu de Oppo Find N6 proberen, mede omdat uit reviews blijkt dat daar klantvriendelijker met garantieclaims wordt omgegaan.

Do not buy a Samsung product!!!
I have made 8 phone calls and been cut off twice to get my cleaner repaired under 5 year warranty. It has been collected twice by DPD taken for repair returned without being repaired twice. I'm now waiting for a call to start the process all over again. The most ridiculous system ever invented. However Samsung are very sorry. Ha ha.

Verschrikelijk wat schandalig zeg voor zo een merknaam een onverstaanbare rimboe surinaamse of antiliaanse achter de telefoon te zetten en vervolgens ook nog eens ophangt, hoe kanje slecht nederlands sprekend achter de telefoon van samsung geplaatst worden. Verschrikelijk gewoon ik ga hierna over naar apple iphone ben er klaarmee.

Not the cheapest, but such a great service. They come to your house, do the job using all the right equipment, fully test everything and give you your phone back fully sorted in a matter of minutes. Would highly recommend, fully guaranteed.

If you want the job done properly, pay a little more than the stall in the market and have it done properly!

Very quick she even came 20 mins before the timeslot and completed the repair in 45 mins

Excellent and timely service by polite and very professional and knowledgeable technician. My Samsung S23 Ultra phone was repaired within 45 minutes by having the charging report replaced. Phone works like new now.

Samsung never buy there products again twice had an issue with z flip 7 twice the screen went off 1st time had 4 days and got replaced second time have had 7 months same thing screen went off and saying customer must have dropped definitely not they will try everything not to honour there 24 month warranty and always blame the customer I have always bought samsumg products and never had a problem and never claimed on there 24 month warranty and bow twice in a year with a mobile phone z flip 7 same issue fold line and screen flicker common fault and they won't fix absolute garbage service from samsung

Soundbar HW-T420/ZF Ritardo audio bluettoth. La soundbar riproduce con circa 5 secondi di ritardo l'audio bluetooth, da qualsiasi sorgente. Risultato: impossibile seguire contenuti video. Contattato l'assistenza: risulta non esistere aggiornamento firmware. Richiedono pagamento per l'assistenza a domicilio del tecnico. Ridicoli fino a qui. La follia arriva quando si scopre che non esiste nemmeno l'ingresso analogico con jack 3.5 che consenta di tamponare.

Had four repairs on samsung s25 plus two screens replaced misaligned also left dust in phone and damaged phone further by puting a sub board in phone avoid also phone was for a vunerable disabled adult samsung cystomer servicd also useless stick to apple phones

Great service, arrived on time, phone repaired at my door in around 30 minutes, very polite and friendly tech guy

Few weeks ago I ordered a display from them,and I was the wrong one.
It was my fault.
I send it back and paid the shipping cost.
When they refound me the money,it was less that I paid.
I asked them why, but they didn't reply.
For less than 10 euro s , you deserve just one star

Ho acquistato una lavatrice Samsung e già dopo nemmeno 2 mesi perdeva acqua dal cestello.
I signori della garanzia hanno valutato che era danneggiato da un indumento incastrato durante il lavaggio, cosa mai vera è mai verificata.
Vendono prodotti scadenti e già difettosi e non ti passano in garanzia.
Sconsiglio l' acquisto di prodotti Samsung.

Sono venuti a ritirare il telefono, mandato in riparazione per un cambio schermo rotto, tornato con la scocca sul retro attaccata male (si vedeva la spugnetta bianca). Può succedere ok. Rimando il telefono sperando in una riparazione più veloce, ma dal servizio clienti rispondono che dovrò aspettare comunque i 4 giorni lavorativi canonici, più spedizioni... praticamente è da 3 settimane che sono senza telefono. Facevo prima ad andare dai cinesi in fondo alla via e in una giornata lo avrei avuto indietro riparato e forse meglio a questo punto. Oltre tutto ora, non mi fido di come tornerà indietro il telefono, vista la superficialità dimostrata. Inoltre risposte dal servizio clienti, brevi e fredde, pur essendo loro in pieno torto.

Verschrikkelijk, koop je samsung care met de gedachte dat snel je telefoon gerepareerd zal worden. Nou alles behalve dat. Niemand weet iets, willen niets doen, komen ook tot geen actie. Waardeloos bedrijf.

Sansung repareert niet zelf.

Sturen Dynafix
Kost €15,- meer wat niet vermeld wordt bij servicecenter !

Do yourself a favour and buy someone else's product. They lie about warranty dates, refuse repairs on 9 month old items saying its out of warranty and support are rude ending chats wasting your time until you give up.