Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Soundbar HW-T420/ZF Ritardo audio bluettoth. La soundbar riproduce con circa 5 secondi di ritardo l'audio bluetooth, da qualsiasi sorgente. Risultato: impossibile seguire contenuti video. Contattato l... Voir plus

Noté 5 sur 5 étoiles

Not the cheapest, but such a great service. They come to your house, do the job using all the right equipment, fully test everything and give you your phone back fully sorted in a matter of minutes.... Voir plus

Noté 1 sur 5 étoiles

Ho acquistato una lavatrice Samsung e già dopo nemmeno 2 mesi perdeva acqua dal cestello. I signori della garanzia hanno valutato che era danneggiato da un indumento incastrato durante il lavaggio... Voir plus

Noté 5 sur 5 étoiles

Excellent and timely service by polite and very professional and knowledgeable technician. My Samsung S23 Ultra phone was repaired within 45 minutes by having the charging report replaced. Phone works... Voir plus

À propos de l'entreprise

  1. Service de réparation de téléphones

Écrit par l'entreprise

Samsung Repair is a mobile phone & tablet repair service. We’ll repair your phone or tablet at a time and place that suits you. One of our expert repair technicians will come to your office, home, hotel, or anywhere else that suits you and repair your device. We can normally carry out same-day repairs. Plus all our repairs are backed up with our no-fuss 12 month warranty Visit samsungrepair.com


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Verschrikelijk wat schandalig zeg voor…

Verschrikelijk wat schandalig zeg voor zo een merknaam een onverstaanbare rimboe surinaamse of antiliaanse achter de telefoon te zetten en vervolgens ook nog eens ophangt, hoe kanje slecht nederlands sprekend achter de telefoon van samsung geplaatst worden. Verschrikelijk gewoon ik ga hierna over naar apple iphone ben er klaarmee.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Not the cheapest, but such a great service. They come to your house, do the job using all the right equipment, fully test everything and give you your phone back fully sorted in a matter of minutes. Would highly recommend, fully guaranteed.

If you want the job done properly, pay a little more than the stall in the market and have it done properly!

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Samsung never buy there products again…

Samsung never buy there products again twice had an issue with z flip 7 twice the screen went off 1st time had 4 days and got replaced second time have had 7 months same thing screen went off and saying customer must have dropped definitely not they will try everything not to honour there 24 month warranty and always blame the customer I have always bought samsumg products and never had a problem and never claimed on there 24 month warranty and bow twice in a year with a mobile phone z flip 7 same issue fold line and screen flicker common fault and they won't fix absolute garbage service from samsung

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Soundbar HW-T420/ZF Ritardo audio BT

Soundbar HW-T420/ZF Ritardo audio bluettoth. La soundbar riproduce con circa 5 secondi di ritardo l'audio bluetooth, da qualsiasi sorgente. Risultato: impossibile seguire contenuti video. Contattato l'assistenza: risulta non esistere aggiornamento firmware. Richiedono pagamento per l'assistenza a domicilio del tecnico. Ridicoli fino a qui. La follia arriva quando si scopre che non esiste nemmeno l'ingresso analogico con jack 3.5 che consenta di tamponare.

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Had four repairs on samsung s25 plus…

Had four repairs on samsung s25 plus two screens replaced misaligned also left dust in phone and damaged phone further by puting a sub board in phone avoid also phone was for a vunerable disabled adult samsung cystomer servicd also useless stick to apple phones

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Few weeks ago I ordered a display from…

Few weeks ago I ordered a display from them,and I was the wrong one.
It was my fault.
I send it back and paid the shipping cost.
When they refound me the money,it was less that I paid.
I asked them why, but they didn't reply.
For less than 10 euro s , you deserve just one star

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Ho acquistato una lavatrice Samsung e…

Ho acquistato una lavatrice Samsung e già dopo nemmeno 2 mesi perdeva acqua dal cestello.
I signori della garanzia hanno valutato che era danneggiato da un indumento incastrato durante il lavaggio, cosa mai vera è mai verificata.
Vendono prodotti scadenti e già difettosi e non ti passano in garanzia.
Sconsiglio l' acquisto di prodotti Samsung.

7 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Riparazione approssimativa

Sono venuti a ritirare il telefono, mandato in riparazione per un cambio schermo rotto, tornato con la scocca sul retro attaccata male (si vedeva la spugnetta bianca). Può succedere ok. Rimando il telefono sperando in una riparazione più veloce, ma dal servizio clienti rispondono che dovrò aspettare comunque i 4 giorni lavorativi canonici, più spedizioni... praticamente è da 3 settimane che sono senza telefono. Facevo prima ad andare dai cinesi in fondo alla via e in una giornata lo avrei avuto indietro riparato e forse meglio a questo punto. Oltre tutto ora, non mi fido di come tornerà indietro il telefono, vista la superficialità dimostrata. Inoltre risposte dal servizio clienti, brevi e fredde, pur essendo loro in pieno torto.

27 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Verschrikkelijk

Verschrikkelijk, koop je samsung care met de gedachte dat snel je telefoon gerepareerd zal worden. Nou alles behalve dat. Niemand weet iets, willen niets doen, komen ook tot geen actie. Waardeloos bedrijf.

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do yourself a favour and buy someone…

Do yourself a favour and buy someone else's product. They lie about warranty dates, refuse repairs on 9 month old items saying its out of warranty and support are rude ending chats wasting your time until you give up.

15 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Samsung stofzuiger nooit meer

Mijn ervaring, ongeïnteresseerde en onbetrokken medewerkers aan de lijn gehad.

Verhaal:
Op 17 februari 2026 een Samsung stofzuiger gekocht, 3 dagen later opgestuurd naar Samsung Repair care, omdat het apparaat technische problemen vertoonde. Na 3 weken nog niks gehoord. Het interesseert de klantservice helemaal niet. Het lijkt een oplichterij praktijk te zijn. Mijn ervaring nu, Samsung nooit en nooit meer. Een shit produkt en een shit klantservice. Zonde, 100 keer, weggegooide geld.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

David was excellent, 10 out of 10.

David was excellent. I gave him my tablet with a smashed display and in an hour he gave me back the device as if nothing had been wrong with it. He did all the tests and everything works perfectly. Highly recommended.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Super service

Zo juist in Leidschendam( de Mall) geweest bij het Samsung service centrum super én bekwaam geholpen door Lorenzo.
Ook nog een cheque up om te controleren of alles het weer deed.
Chapeau voor de service én klantvriendelijke behandeling

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

159 & tablet not repaired and no response

So my tablet wasn't repaired having spent £159. I had selected lite for the s6 rather than just the s6 (couldn't turn it on so wasn't sure), they guy said couldn't fix it (surely you have more than one part on your van) and someone would get in touch. But if they didn't to email.

This is almost double the price of someone locally, i thought going to a reputable provider would be better.

No one did get in touch and no one has responded to my email..

I also had a terrible experience with my laptop. Despite paying top insurance, they tried to charge me £800, it took over two weeks to agree and a lot of emails and time for them to fix under the warranty.

The service i have received for both, actually puts me off Samsung.

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor service for Samsung repair

I sent my Samsung ZFold6 to Samsung authorized repair service, it Samsung Care+. My battery needed to be replaced do to an ongoing overheating error. Samsungarranged the shipping through UPS, the UPS agent verified the condition, and forwarded the phone to Samsung. 5 days later, I was notified by email that my $135 repair cost of replacing the battery was now over $1000 to replace the screen, the motherboard, and the battery. I denied the increased estimate and they returned my phone with a broken screen and in non-working condition. Basically, they destroyed it and sent it back. No apology, no excuse, no replacement, nothing. I have reported this via their text service and am awaiting their response.

27 février 2026
Avis spontané

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