SaveOnLens Avis 2 680

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They went the extra mile for me! I recently returned from Colombia South America where I had been for 8 months. In Colombia it’s much easier to buy contact lenses than in the USA. You just go... Voir plus

Noté 1 sur 5 étoiles

beware my data got leaked on this site- not a secure merchant - Response to seller comment - if i announce my full email publicly its gonna be worse. anyhow - trustpilot does not allow email address... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I truly cannot speak highly enough about this company. Not only do I ALWAYS get a response when I email/call, I am greeted with such pleasantries that seem to no longer exist these days. I require a r... Voir plus

Noté 5 sur 5 étoiles

First of all I have always received quality lenses from SaveOnLens. In late September my order got lost in transit. I contacted customer service and within very little time my entire shipment was re... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Magasin de vêtements

Informations provenant de diverses sources externes

SaveOnLens.com provides the same contact lenses prescribed by your eye care provider at a much lower cost. You can save 25% - 70% on brand name contacts and have them delivered to you fast and easily.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered my contacts on July 11th

I ordered my contacts on July 11th. As of today July 29th I’ve not received them.

29 juillet 2022
Avis spontané
Logo de SaveOnLens

Réponse de SaveOnLens

Dear Barb,

Thanks for your review.

We apologize for the delay. Your high prescription of -9.00 was on back-order from the manufacturer but is scheduled to ship out this coming week. Once shipped out, you will receive the tracking number through email.

We appreciate your patience. If you have any further concerns, please email us at support@saveonlens.com and our customer support team will be happy to assist you.

Best Regards,
Save On Lens

Noté 5 sur 5 étoiles

Products and service I can count on

I’ve been a customer for a little over 10 years now. If there ever was an issue Customer Service was prompt to follow up and follow through to provide a solution. I’m very happy with the lenses and the support I’ve received over the years. SaveOnLens is a company I know I can trust. Keep up the great work.

28 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Wouldn't shop anywhere else

I have been ordering contacts for my daughter and I for many many years and I have never been disappointed. Orders are easy and on time. Lenses are true.

27 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Long time customer

I have been ordering lenses from SaveOnLens for years, order is always prompt and correct. Website is easy to use and reorder option saves time.

23 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Again, SameOnLens came through for me. My son and I needed more contacts and haven't had time to go to the eye doctor to reorder. The order was correct and the Rx was also. Thank you again.

22 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

This is my go-to

This is my go-to online contact lens provider. I am a U.S. buyer and have been using them for 8-9 years. They have good, in stock selection and if there is going to be a delay they contact you personally to give you other options to resolve the matter. Very fast delivery times with the options to pay for faster if you’re king of procrastination like me. Best for last is, obviously, no Rx required. Give them a shot, you won’t be disappointed

22 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Good company

Large variety of lenses. Easy to navigate site. Very good prices and fast delivery. I never had any problems with the quality of my lenses. I have been using this company for a few years now.

22 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Best of the best!

I have been buying my contacts through this company for years. The prices are great and shipping is fast.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great above and beyond service!

I have been ordering from saveonlens for years. Always great service, but recently a customer care rep named Jesse C went above and beyond to help me with my order. I was really impressed with the quality of his support and his friendliness! Im really pleased with how our interaction ended and will definitely continue to order from saveon in the future!

14 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I'm really in love with this company

I'm really in love with this company. I was at Disney World last weekend with the kids and realized my son forgot to bring his contacts. I was worried sick since he wouldn't be able to go on the rides. I searched online and found this site. I called the toll-free number and the man who picked up the call was very helpful. My son wears a high power bausch and lomb lenses and was so surprised they even had them in stock. I paid for the 25 overnight express and it arrived to my hotel front desk the next day. Was a bit doubtful at first since I've never ordered here before, but I am glad everything went smoothly. Not the cheapest option but it saved our trip so I am more than happy!

23 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

They take for ever to ship

They take for ever to ship. I don’t mean shipping takes forever, I mean you can put in an online order and they won’t process it for up to a week. Unless you get priority shipping but they don’t ship themselves. Anyway if you have to time to wait it’s fine if not it sucks

10 mars 2022
Avis spontané
Logo de SaveOnLens

Réponse de SaveOnLens

Dear Mauro,

Thanks for your review.

Please note all standard shipping orders are subject to a processing time of 2-4 business before ship as they are in queue. Kindly note this is indicated on our shipping page before submitting an order. If you need contacts in a rush, it would be a good idea to select express as those orders would ship out within 1 business day.

Best Regards,
SaveOnLens

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus